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The Sims 3 Is Too (ish) Bright


When I launch TS3 everything becomes too bright (not overly bright but too bright for me to enjoy playing), this started a few months ago after a Graphics Card update or a Windows 10 update (I'm not quite sure which) but it persists after numerous updates for both.

However, I can temporarily fix it by changing the in-game resolution (and back again) but it reverts back to being too bright if I minimize the game, and I frequently minimize TS3 so that isn't a feasible solution.

Also, if I minimize it while it's too bright, for a split second it goes back to the original brightness, but that's of no help.

This issue does not affect screenshots, they appear in the correct brightness, so I cannot post one to help explain my issue.

In case it helps, here's some additional information:
I run the game on maxed graphics with all expansions/stuff packs except Katie Perry's Sweet Treats, Island Paradise and Diesel Stuff.

I play with mods but have tested it without, they are not the issue.

My PC specs are:
OS: Windows 10 Pro (64 bit)
Processor: AMD FX-8350 Eight-Core (4.00GHz)
RAM: 32 GB
Graphics Card: AMD Radeon R9 390
I'm not sure if anything can be done to help but it's better than doing nothing at all.

Any help would be greatly appreciated, thanks.
P.S. It's 11:00pm (or thereabouts) at the time of posting this so I may be asleep if and when someone responds, I'm not ignoring you I promise, I'll reply in the morning.

Comments

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    phoebebebe13phoebebebe13 Posts: 19,400 Member
    @igazor or @ChelleJo AMD help thanks!
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    igazorigazor Posts: 19,330 Member
    This isn't AMD specific, but I think I see what's happening here. How are you minimizing the game? Is it from full screen mode with a keyboard combo or the Windows-key, or possibly by using alt-tab? If so, those have always been problematic. Many players find that their games will get stuck to the taskbar a high enough to be annoying percentage of the time and then have to force quit TS3, which is much worse than brightness settings not being honored. In my own case it was around 1 in 50 times but as often as I need to switch programs throughout play that was bad enough for me to stop minimizing those ways.

    Have you tried switching to windowed mode by using Game Options or shift-enter (for some it will be alt-enter) and minimizing using the "-" widget button? Then do the reverse to resume play. It's an annoying extra step in each direction admittedly and takes some getting used to but worth it if it works. I haven't a single stuck to taskbar issue since a colleague at NRaas suggested I try this a couple of years ago and if the same Windows issue is causing the undue brightness then this might help.

    Took me a while to get used to switching that way as I had been on the Mac version of the game for years prior. For all of the goofy things Mac users have had to put up with on the crippled version of TS3 we'd been given, this oddly enough was never one of them.
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    SimplyJenSimplyJen Posts: 14,828 Member
    What programs are you running in the background (if any)? Does it happen with other games?
    i7-13700K • 16GB • RTX 4070
    S3 simblr: http://simplysimming.tumblr.com/
    S4 simblr: http://simlogic.tumblr.com/
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    TanisDuncanTanisDuncan Posts: 48 Member
    @igazor the brightness issue occurs before I minimize the game so that isn't the cause, minimizing just reverts it back after I temporarily fix it be switching resolution. That being said I've always minimized the game via the Windows key and never had any problem of any kind.

    I just tried minimizing it by first switching to windowed mode (Alt-Enter) and then minimize it, it works as long as it stays in windowed mode but as soon as I switch to full screen I gets too bright again and I have to do the quick fix again. (I have to change the resolution before switching it to windowed mode for it to stay at the correct brightness in windowed mode, just to let you know.)

    @Simasaurus09 there are a lot of OS specific background programs and things like McAfee but the most noteworthy would by Steam and Origins but they've always been there and this issue has not. As for it happening with other games, it does not.
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    Dusty_BootsDusty_Boots Posts: 236 Member
    @igazor the brightness issue occurs before I minimize the game so that isn't the cause, minimizing just reverts it back after I temporarily fix it be switching resolution. That being said I've always minimized the game via the Windows key and never had any problem of any kind.

    I just tried minimizing it by first switching to windowed mode (Alt-Enter) and then minimize it, it works as long as it stays in windowed mode but as soon as I switch to full screen I gets too bright again and I have to do the quick fix again. (I have to change the resolution before switching it to windowed mode for it to stay at the correct brightness in windowed mode, just to let you know.)

    @Simasaurus09 there are a lot of OS specific background programs and things like McAfee but the most noteworthy would by Steam and Origins but they've always been there and this issue has not. As for it happening with other games, it does not.

    That sounds like an effect caused by the Win10 Creator Update's Fullscreen Optimizations feature. It toggles On/Off with Fullscreen Mode. It could explain why you're getting different behaviors in Fullscreen and Windowed modes, and why the negative effects come & go when you minimize/maximize the screen.

    Try this step first, its been known to cause various monitor issues:
    Disable Night Light
    Its been found to become stuck in the enabled status, and to interfere with HDR lighting, monitor brightness, gamma ramping, color profiles, etc.
    Linky: How to Turn On or Off Night Light in Windows 10
    If that fails to help and/or you're experiencing negative visual effects in other fullscreen apps/games, then consider these steps:

    1. Disable Game Mode:
    How to enable (and disable) Game Mode in the Windows 10 Creators Update

    2. Disable Fullscreen Optimizations in the Compatibility Tab of the game's .exe.
    *Its a new property that the Creator Update has added in the app's .exe under the Compatibility Tab.

    3. Disable the Windows 10 Creator Update Gamebar.
    Turn On or Off Game Bar in Windows 10
    *Win10 Creator Update may break vsyn settings in some apps/games, so check your FPS in-game.
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    TanisDuncanTanisDuncan Posts: 48 Member
    edited June 2017
    @Dusty_Boots Night Mode was (is) not enabled, nor is Fullscreen Optimization in the Compatibility Tab and disabling the Gamebar (or any other features there) does not help.

    As I've said, minimizing and/or fullscreen is not the cause, it just reverts to the incorrect brightness after I've fixed it by switching to a different resolution and back.

    EDIT: The FPS for TS3 fluctuates from 60-90 (moving camera) to 120-150 (static camera).
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    igazorigazor Posts: 19,330 Member
    With the fps on cheat code entered in the cheat console, what kind of frame rates are you getting in full screen mode? And what is the refresh rate of your monitor?
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    TanisDuncanTanisDuncan Posts: 48 Member
    EDIT: The FPS for TS3 fluctuates from 60-90 (moving camera) to 120-150 (static camera).
    As for my monitor, it's 60Hz
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    igazorigazor Posts: 19,330 Member
    If the game is exceeding 60 fps, it really needs to be capped using a third party utility. Can't say if that would fix the brightness problem but running as high as 150 would be overworking your card. If AMD's tools like CCC and Crimson aren't going to do this for you, as they don't for many, I would suggest RivaTuner Stats Server (RTSS).

    Frame rates in excess of the refresh rate of your monitor do not add to quality, they are digital noise that your monitor cannot possibly interpret and can actually do harm to the card over a period of time.
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    TanisDuncanTanisDuncan Posts: 48 Member
    Using AMD's radeon settings (or whatever it's called) I've successfully caps it to 60 fps but that has not fixed the brightness issue.
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    igazorigazor Posts: 19,330 Member
    edited June 2017
    Using AMD's radeon settings (or whatever it's called) I've successfully caps it to 60 fps but that has not fixed the brightness issue.
    Well, at least we can rule that out and it's good news that you aren't frying your video card for that reason.

    The answer may be that you have to play in windowed mode at the altered resolution until this gets sorted out. Having ruled out the other obvious things, it sounds like there is still some kind of disconnect between driver updates (is a rollback to a prior driver version possible?) and windows updates, if not the Win 10 Creator Update itself. Others here may have further suggestions.

    Or of course you could reach out to AMD or your computer's manufacturer to see if this is some kind of new known issue, but be prepared to be told some nonsense like TS3 is too old a game to be supported (we've heard this one before).
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    TanisDuncanTanisDuncan Posts: 48 Member
    I'm not sure if a rollback is possible (or if I would if I could) and as for contacting my PC's manufacturer, I built it myself so that would be me (ha ha).

    To be honest it's not a main concern at the momant as I'm currently playing the new TS4 content but that might get boring quickly.

    It also may fix itself as in the past I've had other problems with games that get fixed after a GPU or OS update. i.e. TESIV: Oblivion stopped working completely for a time but works now as did the steam versions the old school Fallout games.

    Also I am getting a new Monitor soon (4K) so that may fix the issue. I recently use a 43inch 4K TV for a monitor temporarily and while doing so both Skyrim and it's Creation Kit were too bright and only those (I hope that same issue doesn't happen on a 4K monitor).
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    igazorigazor Posts: 19,330 Member
    edited June 2017
    @phoebebebe13 - May not be relevant, but didn't we have a player here using HDMI or some kind of possibly faulty converter recently who faced a similar issue or am I remembering this incorrectly?
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    phoebebebe13phoebebebe13 Posts: 19,400 Member
    @igazor I can't remember. I could swear this issue was caused by windows 10 creator update but I could be wrong. Maybe if @ChelleJo comes on the board they might know if there are any issues with AMD and windows 10 specifically

    @TanisDuncan There is no one video card on the market that can run 4k efficiently. You will get serious fps drops. We have people with a new 1080 card which is the highest card they make. It has issues with 4k. Running 2k is fine. The sims games will not run in sli. most games won't. If your running 4k now, that may be your problem. The sims games don't do well and were not designed to run in 4k

    You are better off with 1080p and using lighting moods if your card can handle it.
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    TanisDuncanTanisDuncan Posts: 48 Member
    The main reason I was going to upgrade to 4k is because my PC (desk) is about 3 feet from my 43inch TV (with comfy chair) which I'd like to play PC games that have full controller support (Skyrim Fallout 4 .etc) on.

    I though it best to match the TV's resolution otherwise my desktop icons might get jumbled up (from switching from a 1080p monitor to a 2160p TV and back) though I haven't tested it yet, maybe I should first by a long enough cable to reach the TV and see before buying a £300 monitor that may not be necessary.

    Also, I am not currently running on 4k.
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    Dusty_BootsDusty_Boots Posts: 236 Member
    ...I recently use a 43inch 4K TV for a monitor temporarily and while doing so both Skyrim and it's Creation Kit were too bright and only those (I hope that same issue doesn't happen on a 4K monitor).

    Check the Television settings for your GPU, try turning Overscan off if its still enabled. Make sure your PC is set to a single primary monitor display scheme.
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    TanisDuncanTanisDuncan Posts: 48 Member
    Check the Television settings for your GPU, try turning Overscan off if its still enabled. Make sure your PC is set to a single primary monitor display scheme.
    Would that be for if I'm currently using a TV for a monitor because if so I am not, and if not would it have any relevance to my current issue while using a proper monitor.
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    phoebebebe13phoebebebe13 Posts: 19,400 Member
    The main reason I was going to upgrade to 4k is because my PC (desk) is about 3 feet from my 43inch TV (with comfy chair) which I'd like to play PC games that have full controller support (Skyrim Fallout 4 .etc) on.

    I though it best to match the TV's resolution otherwise my desktop icons might get jumbled up (from switching from a 1080p monitor to a 2160p TV and back) though I haven't tested it yet, maybe I should first by a long enough cable to reach the TV and see before buying a £300 monitor that may not be necessary.

    Also, I am not currently running on 4k.

    Honestly there is no one video card on the market that can run 4k. I would not waste my money on a 4k monitor. My son has a GTX 980 ti and an i7 skylake. He has that hooked up to a 1080p 32" TV. He has another 4k TV that he watches 4k TV on.

    Talk to user @chesterbigbird when she comes on the forum. She is a computer build expert. Has a 1080 and an i7 skylake. She only runs 2k . She can give you more info on 4k and the problems. I know we had someone in the sims 4 section has to run 4k in windowed mode. It would not run 4k in full screen. These games were just not designed to run 4k.
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    Dusty_BootsDusty_Boots Posts: 236 Member
    Check the Television settings for your GPU, try turning Overscan off if its still enabled. Make sure your PC is set to a single primary monitor display scheme.
    Would that be for if I'm currently using a TV for a monitor because if so I am not, and if not would it have any relevance to my current issue while using a proper monitor.

    Brightness issues when gaming on a 1080p TV are common. Overscan messes with the gamma ramping. And the TV may well switch color profiles on you and give it a washed out overbright look. These features/settings may still be active even when you aren't using the TV. So run through your GPU's TV settings. To test I'd set the PC to a single primary display scheme. I'm not familiar with AMD so I'm no help with the details.
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    TanisDuncanTanisDuncan Posts: 48 Member
    edited June 2017
    It is set to a single dispay, my AOC Monitor and I can't find any TV settings.
    Brightness issues when gaming on a 1080p TV are common.
    I've not used a 1080p TV as a monitor, it was a 4k TV, also the brightness issues then only affected Skyrim and it's Creation Kit. If I snapped the CK to one side of my desktop I could see that the desktop had remained the correct brightness but the CK had not.

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    Dusty_BootsDusty_Boots Posts: 236 Member
    It is set to a single dispay, my AOC Monitor and I can't find any TV settings.
    Brightness issues when gaming on a 1080p TV are common.
    I've not used a 1080p TV as a monitor, it was a 4k TV, also the brightness issues then only affected Skyrim and it's Creation Kit. If I snapped the CK to one side of my desktop I could see that the desktop had remained the correct brightness but the CK had not.

    Sounds simplistic, but reboot the PC so any changes can take effect.
    And at risk of sounding silly, I'd like to be extra clear. That Fullscreen Optimizations in the game exe's Compatibility Tab is enabled by Default with the recent Win10 Creator Update. You'd need to specifically Disable it to see if that's contributing to this.

    Ya, BGS games can have odd behaviors with HDR/Bloom. What interface are you using PC-to-Monitor/Television? The interface you're using (HDMI and/or DVI) can effect HDR, try setting it to Full Range. Here's a great read with good suggestions on dealing with a PC to TV setup and accessing the settings. I apologize for throwing a link at you but I'm not knowledgeable on AMDs. Correcting HDMI Colour on Nvidia and AMD GPUs
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    TanisDuncanTanisDuncan Posts: 48 Member

    I don't need to reboot because I haven't changed anything, It is and was always set to a single display (my AOC monitor) and the Fullscreen Optimizations in the game exe's Compatibility Tab is disabled (I looked).

    I mean no offense but I am not using a TV, I am using an AOC Monitor so could people please stop mentioning TV solutions.
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    Dusty_BootsDusty_Boots Posts: 236 Member
    The reason I keep returning to PC-TV issues is because those settings can still be enabled even after disconnecting that setup. No offense taken at all. That's about as far as I can go with my limited understanding. I hope someone else can help out and you get an answer.
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    TanisDuncanTanisDuncan Posts: 48 Member
    For the brief time I used a TV (not anymore) I don't think any settings changed beyond my GPU automatically recognising it was a TV.

    There are not TV specific options as far as I can tell, at least not while using a monitor.
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