When i go to exit from my Sims 4 game, everything is fine it closes, but the icon for the sims 4 stays in my bar on my mac. Ive tried force quitting it and it will not work. When i click restart or shut down on my mac, it closes all windows that are open but does not actual preform the act. If i try to open another window during this (ex. safari) the window closes immediately and i get a message saying the computer is shutting down blah blah blah, but still does not shut down. The only way i have been able to make the sims 4 icon and game fully turn off is by forcing my mac to shut off, which i do not like doing. I've tried uninstalling and reinstalling the game. I've taken my sims4 folder out of documents and onto my desktop to try and see if maybe its mods/CC but still same thing happens. I'm not really sure what else to do. The game its self works perfectly fine and i can do everything but even though the game looks like its exited, it doesn't seem to have actually done so. If i press f3 on my mac and bring up my different window choices, it shows the sims 4 game is still there but its just a black screen. If i drag that onto my desktop to close it, the icon still stays in my bar and my computer still won't restart. I would like to play my game but do not want to have to force quit my laptop every time. please help!
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Hi,
I said above that i took the mods/CC out of play to see if that was the issue and i also uninstalled and reinstalled the sims 4.
I would like to just say that I am too having the same problem as erikachristine, but I haven’t had any luck fixing the problem.
I have tried Repairing the game, just like Tremayne4260 suggests…but nothing… The only way that I can exit the game is to first save, and then instead of exiting via the sims menu, I open up force quit window and force quit the sims 4…I don’t like doing it this way but it’s the only way that I can avoid force shutting it down.
I have never had any problems with my sims 4…this is the only time…I can only assume that this problem has occurred since the last update.
If anyone does come up with a solution please do tell!!
Katie
It didn't work, icon still in my doc, still can't force quit and still can't shutdown my computer without forcing it to shutdown
This didn't work either
I can exit out of my sims 4, the icon just doesn't leave my dock on my mac book and i can't shutdown my computer, i have to force shutdown my computer not my game.
Tried that. currently it seems the only way i can make it officially exit is if i force quit the game instead of exiting the game. If i exit the game like normal and try to force quit it doesn't say anything, it just says "are you sure you want to force quite etc.." and i click force quit but nothing happens.
The game packs I have installed are
If you require any more information, just let me know.
Katie
processor 2.3 GHz Intel Core i7
graphics NVIDIA GeForce GT 650M 1024 MB
OS X El Captitan, Version 10.11.5
The sims 4 deluxe edition with get to work and outdoor retreat
It would really help me if people posted there and the info would get to EA quicker than over here
@erikachristine how much RAM do you have installed?
@erikachristine how much RAM do you have installed?
Sorry for being slow getting back to you…
My Mac info:
iMac (21.5-inch, Mid 2011)
Processor 2.5 GHz Intel Core i5
Memory 12 GB 1333 MHz DDR3
Graphics AMD Radeon HD 6750M 512 MB
Please let me know if you require any more info.
Thanks again!