Help, The name header wont disappear.

frumpypigskin · December 2015

My sim went to work one day and oddly her name header thing (don't know what its called but when you hover over a sim it pops up) stayed behind and ever since she got back it hasn't disappeared. I have tried reset sim, has anyone else had this problem if so how did you resolve it? :/

rosemow · December 2015

Hello.
Try having her travel to another lot and see if that helps.

Repairing the game may help. To do that, right click on the sims 4 picture in Origin and click repair.

Try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated. Exit the game and then add back the "options.ini" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders

frumpypigskin · December 2015

Thank you! Repairing the game from origin fixed it.

rosemow · December 2015

I am glad that the issue is fixed

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Help, The name header wont disappear.

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