So, once again my "Play" button is greyed out since the latest update. I have cleared the thumbnail caches (and everything else labeled "cache" in the Sims 4 folder), cleared cache files (except Local Content) from Origin folder, uninstalled and re-installed Origin-still nothing. Have run CCCleaner 3 times. One question-when the direction is to clear the Origin folder of "Everything" except Local Content, per cincrict's instructions, does that mean everything labeled "cache" or absolutely everything? Also, any other suggestions before I (sigh) uninstall and re-install yet again? Thank you from the bottom of my lo tech heart.
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how to reset your sims 4 files, pull your my documents/electronic arts/sim 4 folder to the desktop and run a test game if this fixes the problem you can move back old files to the new but test for problems:
files to move back (but again test each move)
saves - game save
options.ini - game settings
screenshots
custom music
mods folder - IMPORTANT: only return updated mods or mods deemed fine by modder to your game patch; outdated mods can corrupt save files and user feedback isnt enough proof that a mod isnt conflicting with new game coding
tray folder - all your saved builds and sims
Please do not send me PMs/post on my wall if you're looking for help. I can't attend to those. You can find me at AnswerHQ.
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Shut down your computer completely. Then start the computer again and see if that helps.
Try to repair the game if you can, by right clicking the sims 4 picture and pressing repair.
Log out of Origin. Then right click on the origin icon and run as administrator, and this may help.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Perhaps try clean booting your computer then log into origin and try to start the game.
http://help.ea.com/en/article/how-to-clean-boot-your-pc/
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Message is 'The save game you are attempting to load was saved to a newer version of the Sims 4 than is currently installed. Please update in order to savely load this save game.' Thumbs down.
Hello @pattib. I have posted on your other thread but will also post here. This is a link to a fix for the message that you received. You don't need to upgrade to Digital Deluxe if you don't want to.
http://answers.ea.com/t5/The-Sims-4/SOLUTION-Saved-with-newer-version-Save-Error-0-Can-t-Build-Walls/td-p/4205460
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
if you still have issues you may need to reinstall the game.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase