I have recently bought a new macbook pro. I have been trying to install sims for like three days now(which is how long i've had the computer). I have uninstalled and reinstalled the game at least 15 times by now, the first few times I just used the uninstaller but the past couple I have manually wiped all traces of it from my computer. I have looked at every forum that I can find. Here is my problem.
Every time I try to play I either get "Unknown Error Occurred" before the launcher comes up, and i've already tried bypassing the launcher, when I do that it just won't load. Or I get to the launcher and click play, but it says "Connot Start Game Process" or something like that. I've been trying to figure this out for a really long time and I'm very aggravated with sims and my computer, all I want to do is play.
I have tried chatting with ea support, but I can't get through. Last night I waited for about two hours before giving up.
Does anyone know what my problem is
And just incase it means anything. I am currently running OS X Yosemite 10.10.3