So I bought this cd rom like years ago, still works. Bought sims 3 like last month, and it's installed on my computer. When I put the cd into my computer, it's telling me unable to download because you must have sims 3 installed. I do? I even have the launcher open. Help?
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I think this is an error where the Base Game from Origin is newer than your CD-Rom version of HELS. This is because Origin didn't even exist when Sims 3 and certain SPs/EPs first came out.
Alternatively, try registering HELS through Origin. I believe you will be able to install from the internet as a download from Origin, instead of via the CD-Rom. You'll still need the registration code from the manual. Good luck!!