Sorry but I am having so much trouble with my new computer and windows 10. I have gone though loading sims and then unloading and puting back in differant places. Used Rulemaker, and fix4 and I really don't remember the names of the two I mentioned. But since my last download my game keeps crashing after a few minuites in the game to maybe 15 minutes. It comes up with something about Mantions and Gardens. Oh yes I have Ultimate Collection and use Origin. But my computer has a ssd drive as c and hhd drive as g. first I put sims game on the ssd because I was told it is good for running games. But I did not want all my cc downloads on my ssd but there they would go automaticly. Later I put my game on the hhd drive and things went well for a good amount of time but something happined and I can not get lots or sims to load into my game. I unzip and put into file but when I click on to upload it asked me what I want to use and shows me the clean installer, but does not work. I really need easy to print instrucktions if anyone knows were I can find what I need to do to fix problem. Thank you so much.