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I am having problems reinstalling my game, where is it at? (tools) ~~Solved~~

LaBlue0314LaBlue0314 Posts: 17,436 Member
It all started yesterday when somehow my game had it in its mind that my game was not installed. After trying several different things, and failing, I decided to just do a complete uninstall, and then reinstall...but I have run into another issue, I can't find tools. Uninstalling the easy way is not an option, I still am having files that didn't get removed. Here is a screenshot of what I'm looking at.

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I have gotten as far as Program Files, but there are no tools to go any further. I have attempted to right and left click on this folder, no Tools. Am I looking in the wrong place? Before I forget this is a Windows 8.1

Post edited by LaBlue0314 on

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    puzzlezaddictpuzzlezaddict Posts: 1,877 Member
    Yeah, those instructions could have been written better. Here's how to reveal hidden files in Windows:

    https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files

    It's a good idea to undo this once you've uninstalled everything.
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    igazorigazor Posts: 19,330 Member
    edited November 2018
    Is there a reason that you are showing us Program Files? TS3 is a 32-bit application only, as is Origin, and would really be showing up in Program Files (x86) unless you have a 32-bit only operating system. Also I see a hidden folder there, the one that's showing up shadowed. Wouldn't that mean you already have hidden files revealed?
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    LaBlue0314LaBlue0314 Posts: 17,436 Member
    edited November 2018
    @igazor I eventually found what I was looking for. It was the whole Tools thing that threw me for a loop. I swear if that was a deadly snake I would be dead now. lol Where I have it shaded out is my real name.
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    igazorigazor Posts: 19,330 Member
    LaBlue0314 wrote: »
    Where I have it shaded out is my real name.
    That is not what I meant, unless your real name is "Uninstall Information." :)
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    LaBlue0314LaBlue0314 Posts: 17,436 Member
    lol One thing about me and technology, I'm a little slow in this area.
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