Sims 3 Crashing

Elegance

Soo, I installed the game, everything went fine. Then when I was furnishing my house, after about 20 mins the game just crashed suddenly. There was no error message at all. Can someone help me? It's done this to me three times now.

Also, has anyone else noticed the graphics aren't that great..? Everything looks a little choppy. Or is it just me?

SimGuru_Vixit

Elegance,

Can you please post a copy of your DxDiag? If you're unsure of how to obtain that information, please read and follow the steps listed here:

https://easims.custhelp.com/cgi-bin/easims.cfg/php/enduser/std_adp.php?p_faqid=21325

Thanks!

AJS192769

Mine is crashing too, and the graphics are terrible. I know it's my video card, it's not supported, but I thought it would work because it's in between ones that are supported. It's probably your graphic card as well, especially since the graphics are bad. I've tried many different things to fix it, but I'm sure I'll just have to upgrade. I feel so bad for us!

giggles1946

SimGuru_Vixit

I, too have a crash issue. Exactly what of that DxDiag do you need to see? I have it and it seems like alot of info. Please help!!

SimGuru_Vixit

giggles1946,

If you're still experiencing issues, please post your entire DxDiag report for assistance.

Thanks!

Lorea

I have crash too.
Please look at my DXDiag please: http://forum.thesims3.com/jforum/posts/list/0/17765.page#178998

Fhorn

mine crashes all the time too! UGH! They should NOT have realeased it if it was bugged! This sux! Just becuase I don't have the best computer possible...

SimGuru_Vixit

Hi everyone,

Please make sure that your computer meets the minimum system requirements. For reference, the minimum system requirements and list of supported video cards can be found here:

https://easims.custhelp.com/cgi-bin/easims.cfg/php/enduser/std_adp.php?p_faqid=20909

If your system does meet the minimum system requirements, please make sure all your device drivers are current. For assistance with updating your device drivers, please read and follow the steps listed here:

https://easims.custhelp.com/cgi-bin/easims.cfg/php/enduser/std_adp.php?p_faqid=10711

Also make sure to check the Master Help Thread for solutions, which is updated with new information as it comes in:

http://forum.thesims3.com/jforum/posts/list/0/3714.page#21080

Thanks!