Suggestion for the Team.

Skobee

So lately i've been playing the Sims 4 again, atleast i'm trying to. The thing is, there are a lot of bugs that either keep coming back or ruin the game. The other issue is that if there's a new pack new bugs get in and it's becoming really tough to play with all of these issues.

Now, ofcourse I don't want to stop playing, although i'm forced to because my game will bug out after awhile and I don't have the patience to for example: re-do a babies birthday because time jumped back two days when going into cas. I love content and I know the game needs to go on and needs more content. However, wasn't it a big deal that Sims 4 should be having LESSER bugs than Sims 3? Currently, I feel like previous games are more stable to play then Sims 4. I know it's not on purpose, because we all ask for you to fix these things and I now you try. However, instead of making tons of stuff packs, is it possible to fully focus on a stable game first and THEN add on more packs, so the game doesn't implement more bugs when installing a new pack.

This is not to be negative, not to be hateful, but a suggestion from someone who's game is becoming more of a chore to do things right than to actually relax and enjoy the game. I don't want to do certain things constantly to avoid a bug popping up. I'm going to stop playing for awhile now and refrain from buying more packs, not because I don't like them, but purely because I feel like my game is already so full of bugs i'll go insane if I end up having more.

Feel free to add your suggestion down below and how you feel about the issues or bugs your game has.

plopppo2

Bugs and glitches are kind of important though - no bugs, nothing to fix - nothing to give with one hand and take with the other.

New content will always come before anything that isn't a critical bug.

A while back, I used to think that Salt Lake (or wherever it was) was sabotaging The Sims - because the quality control was so low - plus they had been dissing the production/development of the franchise.

Sometimes it has been difficult (over the course of the franchise) to work out how much is actual bugs and how much is there to be funny.

We saw a lot of Premium TS3 content - ie paid content - being regularly broken, to then be fixed - it was like some kind of scam with the playpen thing and other Premium content that would magically break.

EDIT:
Baring in mind that the breaking of Premium content was done with patches that fixed other things - ie we saw a procession of patches that would both fix and break stuff.

To give, you must take away.

plopppo2

The freezing is a good one. We know it - they know it.

Drop the queues - period.

Going back to TS3 Sims would just drop their queues - TS4 Sims do it - something goes wrong and bang, there goes what you queued up for them to do - now they are doing something you didn't want them to do.

So, with that in mind, I'd rather that happen than the stinking Sims freezing and standing around for what could be an hour plus of in-game time.

Time is a like gold dust in The Sims.

The one time you want those Sims to forget everything is right when one of those suckers has hogged everything.

We don't seem to have a global ResetSim anymore - in TS3 we could wildcard it and do the whole town.

Missmagoo2

I don't think anyone is getting paid (or not enough) to make sure there are no glitches. Usually a company brings people in to sit and play the game to make sure it runs smoothly. However, to me, it seems as if they skip this step and go straight into releasing new packs and relying on US to tell them where the glitches are. They use us as a cheaper way to find the problems and then they will either fix them or not, depending on how "serious" the glitches are.

Uzone27

Missmagoo2 wrote: »

I don't think anyone is getting paid (or not enough) to make sure there are no glitches. Usually a company brings people in to sit and play the game to make sure it runs smoothly. However, to me, it seems as if they skip this step and go straight into releasing new packs and relying on US to tell them where the glitches are. They use us as a cheaper way to find the problems and then they will either fix them or not, depending on how "serious" the glitches are.

There actually might be quite a bit of truth to that.
In order to test that amount of code through every possible permutation it would take a gargamtuan QA effort and that cost would definitely be reflected in the price.

I beta tested Showtime for them...but I only had time to log about 5 hours play time before I had to ship it back.
And my feedback was only actually viable for the packs I had installed at the time...(which wasn't all of them)

LadyEmillye

They do do beta testing...but it's not going to catch everything.

AmySims09

plopppo2 wrote: »

Bugs and glitches are kind of important though - no bugs, nothing to fix - nothing to give with one hand and take with the other.

New content will always come before anything that isn't a critical bug.

A while back, I used to think that Salt Lake (or wherever it was) was sabotaging The Sims - because the quality control was so low - plus they had been dissing the production/development of the franchise.

Sometimes it has been difficult (over the course of the franchise) to work out how much is actual bugs and how much is there to be funny.

We saw a lot of Premium TS3 content - ie paid content - being regularly broken, to then be fixed - it was like some kind of scam with the playpen thing and other Premium content that would magically break.

EDIT:
Baring in mind that the breaking of Premium content was done with patches that fixed other things - ie we saw a procession of patches that would both fix and break stuff.

To give, you must take away.

I can't see how bugs and glitches are important.....

plopppo2

They have admitted before that they don't actually play the game fully - ie with full content.

More than one TS3 SimGuru has said on video that they didn't have all of the EPs/SPs - ie some of them play the game in their spare time, but didn't actually have all of the content.

Ciarassims

My game has a lot of bugs tbh which sometimes can make it unplayable and I really do wish they put our money towards lots of bug fixes instead of content we really didn't need. Focusing more on all the bugs because tbh the sims 4 is a good game but all the bugs are really letting it down atm.

plopppo2

AmySims09 wrote: »

I can't see how bugs and glitches are important.....

They probably are if you are the one with the job of fixing them. They are probably important if they are attached to a budget.

I can imagine someone fixing bugs in a patch, adding a few bugs in, fixing those in the next patch - and so on. It's a good way to make yourself look like a hero - fixing stuff all of the time.

Missmagoo2

plopppo2 wrote: »

They have admitted before that they don't actually play the game fully - ie with full content.

More than one TS3 SimGuru has said on video that they didn't have all of the EPs/SPs - ie some of them play the game in their spare time, but didn't actually have all of the content.

Wait, so we're spending our money on all of the EPs, SPs, and GPs, to combine with our base game, and they actually don't even know if they'll all work together?? Is this why we have so many glitches and problems? They sell the expansions without even testing them all together to make sure they run properly?

plopppo2

Missmagoo2 wrote: »

plopppo2 wrote: »

They have admitted before that they don't actually play the game fully - ie with full content.

More than one TS3 SimGuru has said on video that they didn't have all of the EPs/SPs - ie some of them play the game in their spare time, but didn't actually have all of the content.

Wait, so we're spending our money on all of the EPs, SPs, and GPs, to combine with our base game, and they actually don't even know if they'll all work together?? Is this why we have so many glitches and problems? They sell the expansions without even testing them all together to make sure they run properly?

Certainly with TS3 some of the Gurus - during live-play sessions - mentioned that they did not have hardly any of the content. It left me dumb-struck, because I thought they would get them for free.

Neia

Missmagoo2 wrote: »

plopppo2 wrote: »

They have admitted before that they don't actually play the game fully - ie with full content.

More than one TS3 SimGuru has said on video that they didn't have all of the EPs/SPs - ie some of them play the game in their spare time, but didn't actually have all of the content.

Wait, so we're spending our money on all of the EPs, SPs, and GPs, to combine with our base game, and they actually don't even know if they'll all work together?? Is this why we have so many glitches and problems? They sell the expansions without even testing them all together to make sure they run properly?

The QA team is testing the cross-packs combinations :

We do have a pretty large QA team that does a combination of manual and automated testing. The testing difficulties with different pack configurations has always been a challenge for the Sims, though developing in all these different branches is a new thing for Sims 4.
Our branches are set up like a chain, where the one that is closest to ship are the closest to the main line, and the ones further down the line contain all the code and data from the previous packs (including the unreleased ones.) Our QA team is constantly testing on all the branches. So they're always testing how cross-pack configurations work.

Source : SimGuruMegs on reddit

plopppo2

I think SimGuruSmitty was one of them.

plopppo2

In fact, they might even have been making the questions up - have a look at this:

https://www.youtube.com/watch?v=B9wRJ_a2lDs

Jump to 50m50s:

Another question from SimGuru.....Oh, let's see...

kremesch73

Missmagoo2 wrote: »

I don't think anyone is getting paid (or not enough) to make sure there are no glitches. Usually a company brings people in to sit and play the game to make sure it runs smoothly. However, to me, it seems as if they skip this step and go straight into releasing new packs and relying on US to tell them where the glitches are. They use us as a cheaper way to find the problems and then they will either fix them or not, depending on how "serious" the glitches are.

It's called beta testing. Though EA has skipped that step altogether. They are not the only software company to do this. For the last 2 decades software companies have been promising us the miracle of fixes-on-the-fly. It cuts costs and increases profits.

Beta testing is a thing of the past. Buyers are now the testers.

Cupid

i don't think ts4 is anywhere near as unstable as ts3
but in any case, i don't think its a problem of them missing the bugs. People tell them what the bugs are and have been telling them for months yet the bugs remain
I think it's just they either don't want to fix them or haven't been able to

AvaSims4080

I have loads of bugs in my game, it's always freezing and going back hours for no reason. It seems like we're the ones trying to do something about this, when it should be the team. We have paid for this game and why should it be our responsibility to try to resolve the many issues we encounter whenever a new pack comes out? I don't understand why we have to suffer.

JoAnne65

CyrusTheLoser wrote: »

i don't think ts4 is anywhere near as unstable as ts3
but in any case, i don't think its a problem of them missing the bugs. People tell them what the bugs are and have been telling them for months yet the bugs remain
I think it's just they either don't want to fix them or haven't been able to

What does that even matter? Sims 4 should have been stable as a rock, expecially since the experience with Sims 3 in this respect.

AvaSims4080

JoAnne65 wrote: »

CyrusTheLoser wrote: »

i don't think ts4 is anywhere near as unstable as ts3
but in any case, i don't think its a problem of them missing the bugs. People tell them what the bugs are and have been telling them for months yet the bugs remain
I think it's just they either don't want to fix them or haven't been able to

What does that even matter? Sims 4 should have been stable as a rock, expecially since the experience with Sims 3 in this respect.

Well, it wasn't and it isn't. Quite frankly, we're left to try and get the bugs fixed, which isn't getting us anywhere.

JoAnne65

AvaSims4080 wrote: »

JoAnne65 wrote: »

CyrusTheLoser wrote: »

i don't think ts4 is anywhere near as unstable as ts3
but in any case, i don't think its a problem of them missing the bugs. People tell them what the bugs are and have been telling them for months yet the bugs remain
I think it's just they either don't want to fix them or haven't been able to

What does that even matter? Sims 4 should have been stable as a rock, expecially since the experience with Sims 3 in this respect.

Well, it wasn't and it isn't. Quite frankly, we're left to try and get the bugs fixed, which isn't getting us anywhere.

In any case I am under the impression they are more eager to fix bugs than they were during Sims 3, so that's something