Sims 3 won't load

Raccoon24

Simmers I need help, my Sims 3 won't load it kind of loads but the screen is all black and only the music plays, so it's basically and tormenting tease!

igazor

Are you getting stuck on the black screen in the beginning of the startup sequence before the saved game selector shows up, or after you have selected a saved or new game to load?

Raccoon24

Beginning of the starting sequence

phoebebebe13

@Raccoon24 . You let it try to load for a few minutes and it won't load? This game takes a few to load. If you can please post your computer specs I can get a better idea of what is going on. Windows key + R Key. in the run box in your bottom right hand corner type DxDiag. Hit ok, let it load and save a copy of the text file to desktop. Open the text file at desktop and copy and past the DxDiag in several sections in several posts. The report is very long and will not fit in one post. You can also upload the DxDiag to pastebin http://pastebin.com/ and post a link here if that is easier for you. Thank you

Raccoon24

[Build info]
Application: Sims3
BuildTime: 2015-1-6-0801
BuildUser: Unknown
BuildHost: Unknown
BuildConfig: Release
BuldVersion: 0.2.0.32
Commandline: C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3.exe


[System info]
Computer name: LAUREN-PC
Computer DNS name: Lauren-PC
User name: Lauren Shaw
EA_PLATFORM: Windows on X86
OS name: Windows Vista
OS version number: 6.2.9200
OS service pack:
Debugger present: no
CPU count: 8
Processor type: x86
Processor level: 6
Processor revision: 15363
Memory load: 47%
Total physical memory: 8109 Mb
Available physical memory: 4233 Mb
Total page file memory: 9389 Mb
Available page file memory: 4104 Mb
Total virtual memory: 4095 Mb
Free virtual memory: 2690 Mb

[Application info]
Language: C++
Compiler: Microsoft Visual C++ compiler, version 1400
App path: C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3.exe
App version: 0.2.0.32

Raccoon24

[Exception info]
date: 2016-09-17
time: 23.14.05
type: ACCESS_VIOLATION reading address 0x00000020
address: 0x00edc576 "C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3.exe":0x0001:0x00adb576

[Call stack]
C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3.exe
0x00edc576

C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3.exe
0x00bf8afc

C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3.exe
0x00bec9e4

C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3.exe
0x00e59cee

C:\WINDOWS\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.9193_none_d09188224426efcd\MSVCR80.dll
0x6ea529bb

C:\WINDOWS\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.9193_none_d09188224426efcd\MSVCR80.dll
0x6ea52a47

C:\WINDOWS\SYSTEM32\ntdll.dll
0x76f95de3

C:\WINDOWS\SYSTEM32\ntdll.dll
0x76f95dae


[Stack data]
0ffbfea0 |<fc>8a bf 00 00 00 00 00 98 3b a5 23 01 00 00 00 | .........;.#.... |
0ffbfeb0 | 70 3b a5 23 e4 c9 be 00 c0 a7 24 01 98 3b a5 23 | p;.#......$..;.# |
0ffbfec0 | 20 c8 be 00 40 ff fb 0f 2c eb ba 46 14 00 00 00 | ...@...,..F.... |
0ffbfed0 | 80 bb 0a 3e 14 00 00 00 89 ea 9e 41 c3 01 61 60 | ...>.......A..a` |
0ffbfee0 | ab 00 00 00 c3 01 61 60 ab 00 00 00 00 00 00 00 | ......a`........ |
0ffbfef0 | 00 00 00 00 05 00 00 00 01 69 dc 34 ee 9c e5 00 | .........i.4.... |
0ffbff00 | ae 0f 0e 39 e1 29 a5 6e e1 29 a5 6e a0 93 47 03 | ...9.).n.).n..G. |
0ffbff10 | 00 10 00 00 e4 a7 24 01 80 06 00 00 00 00 00 00 | ......$......... |
0ffbff20 | 98 3b a5 23 20 c8 be 00 04 ff fb 0f e4 f8 fb 0f | .;.# ........... |
0ffbff30 | 68 ff fb 0f 70 42 fc 00 88 30 19 01 ff ff ff ff | h...pB...0...... |
0ffbff40 | 78 ff fb 0f bb 29 a5 6e c0 a7 24 01 1b e5 bd 7f | x....).n..$..... |
0ffbff50 | e1 29 a5 6e e1 29 a5 6e a0 93 47 03 05 00 00 c0 | .).n.).n..G..... |
0ffbff60 | 4c ff fb 0f cc f8 fb 0f cc ff fb 0f ed 8c a5 6e | L..............n |
0ffbff70 | db 51 eb 1e 00 00 00 00 94 ff fb 0f 47 2a a5 6e | .Q..........G*.n |
0ffbff80 | e1 29 a5 6e f4 38 9d 75 a0 93 47 03 d0 38 9d 75 | .).n.8.u..G..8.u |
0ffbff90 | d9 ed 0f 33 dc ff fb 0f e3 5d f9 76 a0 93 47 03 | ...3.....].v..G. |
0ffbffa0 | 8e c6 58 4d 00 00 00 00 00 00 00 00 a0 93 47 03 | ..XM..........G. |
0ffbffb0 | 05 00 00 c0 30 f3 8a 76 00 00 00 00 b4 f8 fb 0f | ....0..v........ |
0ffbffc0 | 8e c6 58 4d a0 ff fb 0f b4 f8 fb 0f e4 ff fb 0f | ..XM............ |
0ffbffd0 | 50 ed fa 76 4a 0d a1 35 00 00 00 00 ec ff fb 0f | P..vJ..5........ |
0ffbffe0 | ae 5d f9 76 ff ff ff ff c2 b7 fb 76 00 00 00 00 | .].v.......v.... |
0ffbfff0 | 00 00 00 00 e1 29 a5 6e a0 93 47 03 00 00 00 00 | .....).n..G..... |

Raccoon24

[Instruction data]
00edc4f6 => DasmX86Dll.dll not found.

[Registers]
eip: 00edc576
eax: 00000000
ebx: 00000000
ecx: 2c97f6f0
edx: 00000000
esi: 23a53b70
edi: 23a78274
ebp: 23a53b70
efl: 00010202
esp: 0ffbfea0

[Modules]
base 0x00400000 size 0x00eb5000 entry 0x012b4000 "TS3.exe" "C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3.exe"
base 0x76f30000 size 0x0017b000 entry 0x00000000 "ntdll.dll" "C:\WINDOWS\SYSTEM32\ntdll.dll"
base 0x759c0000 size 0x000e0000 entry 0x759d3980 "KERNEL32.DLL" "C:\WINDOWS\SYSTEM32\KERNEL32.DLL"
base 0x76770000 size 0x0017e000 entry 0x76821d20 "KERNELBASE.dll" "C:\WINDOWS\SYSTEM32\KERNELBASE.dll"
base 0x6fc40000 size 0x00092000 entry 0x6fc80380 "apphelp.dll" "C:\WINDOWS\system32\apphelp.dll"
base 0x6afe0000 size 0x00278000 entry 0x6aff5e90 "AcLayers.DLL" "C:\WINDOWS\AppPatch\AcLayers.DLL"
base 0x76e70000 size 0x000be000 entry 0x76ea5630 "msvcrt.dll" "C:\WINDOWS\SYSTEM32\msvcrt.dll"
base 0x757f0000 size 0x00147000 entry 0x75801d00 "USER32.dll" "C:\WINDOWS\SYSTEM32\USER32.dll"
base 0x769c0000 size 0x0014f000 entry 0x76a76d40 "GDI32.dll" "C:\WINDOWS\SYSTEM32\GDI32.dll"
base 0x743a0000 size 0x013fe000 entry 0x7455edf0 "SHELL32.dll" "C:\WINDOWS\SYSTEM32\SHELL32.dll"
base 0x74020000 size 0x00037000 entry 0x74023b50 "cfgmgr32.dll" "C:\WINDOWS\SYSTEM32\cfgmgr32.dll"
base 0x75cc0000 size 0x004fa000 entry 0x75ec7e40 "windows.storage.dll" "C:\WINDOWS\SYSTEM32\windows.storage.dll"
base 0x741e0000 size 0x001bd000 entry 0x742c2a60 "combase.dll" "C:\WINDOWS\SYSTEM32\combase.dll"
base 0x75aa0000 size 0x000ad000 entry 0x75ab4f00 "RPCRT4.dll" "C:\WINDOWS\SYSTEM32\RPCRT4.dll"
base 0x73c60000 size 0x0001e000 entry 0x73c6b640 "SspiCli.dll" "C:\WINDOWS\SYSTEM32\SspiCli.dll"
base 0x73c50000 size 0x0000a000 entry 0x73c52a00 "CRYPTBASE.dll" "C:\WINDOWS\SYSTEM32\CRYPTBASE.dll"
base 0x73fc0000 size 0x00058000 entry 0x740025c0 "bcryptPrimitives.dll" "C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll"
base 0x76b10000 size 0x00044000 entry 0x76b29d80 "sechost.dll" "C:\WINDOWS\SYSTEM32\sechost.dll"
base 0x76940000 size 0x0007b000 entry 0x7695e970 "advapi32.dll" "C:\WINDOWS\SYSTEM32\advapi32.dll"
base 0x75940000 size 0x00045000 entry 0x7595de90 "shlwapi.dll" "C:\WINDOWS\SYSTEM32\shlwapi.dll"
base 0x759b0000 size 0x0000c000 entry 0x759b3930 "kernel.appcore.dll" "C:\WINDOWS\SYSTEM32\kernel.appcore.dll"
base 0x73f00000 size 0x0008d000 entry 0x73f49a30 "shcore.dll" "C:\WINDOWS\SYSTEM32\shcore.dll"
base 0x757a0000 size 0x00044000 entry 0x757a7410 "powrprof.dll" "C:\WINDOWS\SYSTEM32\powrprof.dll"
base 0x759a0000 size 0x0000f000 entry 0x759a2e40 "profapi.dll" "C:\WINDOWS\SYSTEM32\profapi.dll"
base 0x73e60000 size 0x00095000 entry 0x73e99130 "OLEAUT32.dll" "C:\WINDOWS\SYSTEM32\OLEAUT32.dll"
base 0x76260000 size 0x0040b000 entry 0x7628ae70 "SETUPAPI.dll" "C:\WINDOWS\SYSTEM32\SETUPAPI.dll"

Raccoon24

base 0x71680000 size 0x00016000 entry 0x716821d0 "MPR.dll" "C:\WINDOWS\SYSTEM32\MPR.dll"
base 0x66680000 size 0x00003000 entry 0x00000000 "sfc.dll" "C:\WINDOWS\SYSTEM32\sfc.dll"
base 0x72ae0000 size 0x00067000 entry 0x72af59d0 "WINSPOOL.DRV" "C:\WINDOWS\SYSTEM32\WINSPOOL.DRV"
base 0x72030000 size 0x0001b000 entry 0x72039050 "bcrypt.dll" "C:\WINDOWS\SYSTEM32\bcrypt.dll"
base 0x6c100000 size 0x0000f000 entry 0x6c1063e0 "sfc_os.DLL" "C:\WINDOWS\SYSTEM32\sfc_os.DLL"
base 0x73f90000 size 0x0002b000 entry 0x73f95680 "IMM32.DLL" "C:\WINDOWS\SYSTEM32\IMM32.DLL"
base 0x67fd0000 size 0x0009a000 entry 0x67fdbe0a "Activation.dll" "C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\Core\Activation.dll"
base 0x6fe00000 size 0x00069000 entry 0x6fe33cf4 "MSVCP100.dll" "C:\WINDOWS\SYSTEM32\MSVCP100.dll"
base 0x6fd40000 size 0x000bf000 entry 0x6fd51dfc "MSVCR100.dll" "C:\WINDOWS\SYSTEM32\MSVCR100.dll"
base 0x71420000 size 0x001cb000 entry 0x7149ee80 "d3d9.dll" "C:\WINDOWS\SYSTEM32\d3d9.dll"
base 0x71400000 size 0x0001d000 entry 0x71403b10 "dwmapi.dll" "C:\WINDOWS\SYSTEM32\dwmapi.dll"
base 0x031e0000 size 0x00267000 entry 0x033faf6c "d3dx9_31.dll" "C:\WINDOWS\SYSTEM32\d3dx9_31.dll"
base 0x6b860000 size 0x000ee000 entry 0x6b876bd0 "DDRAW.dll" "C:\WINDOWS\SYSTEM32\DDRAW.dll"
base 0x6edf0000 size 0x00007000 entry 0x6edf1fc0 "DCIMAN32.dll" "C:\WINDOWS\SYSTEM32\DCIMAN32.dll"
base 0x72cb0000 size 0x0002f000 entry 0x72cbbb70 "iphlpapi.dll" "C:\WINDOWS\SYSTEM32\iphlpapi.dll"
base 0x72420000 size 0x00277000 entry 0x725763b0 "WININET.dll" "C:\WINDOWS\SYSTEM32\WININET.dll"
base 0x74090000 size 0x000eb000 entry 0x740cd650 "ole32.dll" "C:\WINDOWS\SYSTEM32\ole32.dll"
base 0x75990000 size 0x00006000 entry 0x75991460 "PSAPI.DLL" "C:\WINDOWS\SYSTEM32\PSAPI.DLL"
base 0x6e330000 size 0x00087000 entry 0x6e360dce "MSVCP80.dll" "C:\WINDOWS\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.9193_none_d09188224426efcd\MSVCP80.dll"
base 0x6ea50000 size 0x0009b000 entry 0x6ea5232b "MSVCR80.dll" "C:\WINDOWS\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.9193_none_d09188224426efcd\MSVCR80.dll"
base 0x76db0000 size 0x0005f000 entry 0x76db4af0 "WS2_32.dll" "C:\WINDOWS\SYSTEM32\WS2_32.dll"
base 0x6e2c0000 size 0x00016000 entry 0x00000000 "USP10.dll" "C:\WINDOWS\SYSTEM32\USP10.dll"
base 0x71210000 size 0x0013f000 entry 0x7123d880 "dbghelp.dll" "C:\WINDOWS\SYSTEM32\dbghelp.dll"
base 0x73b20000 size 0x00008000 entry 0x73b217b0 "VERSION.dll" "C:\WINDOWS\SYSTEM32\VERSION.dll"
base 0x74060000 size 0x00013000 entry 0x74061d30 "NETAPI32.dll" "C:\WINDOWS\SYSTEM32\NETAPI32.dll"
base 0x54740000 size 0x00086000 entry 0x547884a0 "DSOUND.dll" "C:\WINDOWS\SYSTEM32\DSOUND.dll"
base 0x72c80000 size 0x00024000 entry 0x72c84820 "WINMM.dll" "C:\WINDOWS\SYSTEM32\WINMM.dll"
base 0x03080000 size 0x00023000 entry 0x03088940 "WINMMBASE.dll" "C:\WINDOWS\SYSTEM32\WINMMBASE.dll"
base 0x6ee00000 size 0x00025000 entry 0x6ee1ae10 "glu32.dll" "C:\WINDOWS\SYSTEM32\glu32.dll"
base 0x6b950000 size 0x000e0000 entry 0x6ba02d30 "OPENGL32.dll" "C:\WINDOWS\SYSTEM32\OPENGL32.dll"
base 0x6edd0000 size 0x00007000 entry 0x6edd1800 "xinput9_1_0.dll" "C:\WINDOWS\SYSTEM32\xinput9_1_0.dll"
base 0x72d00000 size 0x0004f000 entry 0x72d0dad0 "mswsock.dll" "C:\WINDOWS\system32\mswsock.dll"
base 0x70db0000 size 0x00075000 entry 0x70de9a60 "uxtheme.dll" "C:\WINDOWS\system32\uxtheme.dll"
base 0x10000000 size 0x00101000 entry 0x1007fee8 "nvspcap.dll" "C:\WINDOWS\system32\nvspcap.dll"
base 0x73c80000 size 0x00179000 entry 0x73cd8f90 "CRYPT32.dll" "C:\WINDOWS\SYSTEM32\CRYPT32.dll"
base 0x766d0000 size 0x0000e000 entry 0x766d5410 "MSASN1.dll" "C:\WINDOWS\SYSTEM32\MSASN1.dll"
base 0x67cd0000 size 0x002f9000 entry 0x67ec5da0 "nvapi.dll" "C:\WINDOWS\SYSTEM32\nvapi.dll"
base 0x72b60000 size 0x00022000 entry 0x72b691f0 "DEVOBJ.dll" "C:\WINDOWS\SYSTEM32\DEVOBJ.dll"
base 0x768f0000 size 0x00042000 entry 0x76906f10 "WINTRUST.dll" "C:\WINDOWS\SYSTEM32\WINTRUST.dll"
base 0x766e0000 size 0x00084000 entry 0x76706220 "clbcatq.dll" "C:\WINDOWS\SYSTEM32\clbcatq.dll"
base 0x6edc0000 size 0x0000b000 entry 0x6edc2940 "winbrand.dll" "C:\WINDOWS\system32\winbrand.dll"
base 0x6e320000 size 0x0000b000 entry 0x6e3262d0 "XInput1_4.dll" "C:\WINDOWS\SYSTEM32\XInput1_4.dll"
base 0x76c90000 size 0x0011f000 entry 0x76cd5ce0 "MSCTF.dll" "C:\WINDOWS\SYSTEM32\MSCTF.dll"
base 0x682a0000 size 0x00c5b000 entry 0x689574e0 "nvd3dum.dll" "C:\WINDOWS\SYSTEM32\nvd3dum.dll"
base 0x71110000 size 0x00013000 entry 0x71119950 "CRYPTSP.dll" "C:\WINDOWS\SYSTEM32\CRYPTSP.dll"
base 0x710e0000 size 0x0002f000 entry 0x710f95f0 "rsaenh.dll" "C:\WINDOWS\system32\rsaenh.dll"
base 0x70700000 size 0x002cf000 entry 0x709412d0 "iertutil.dll" "C:\WINDOWS\SYSTEM32\iertutil.dll"
base 0x70040000 size 0x00012000 entry 0x70044510 "ondemandconnroutehelper.dll" "C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll"
base 0x726a0000 size 0x0009b000 entry 0x726dfa50 "winhttp.dll" "C:\WINDOWS\SYSTEM32\winhttp.dll"
base 0x71160000 size 0x00008000 entry 0x71161fc0 "WINNSI.DLL" "C:\WINDOWS\SYSTEM32\WINNSI.DLL"
base 0x76c80000 size 0x00007000 entry 0x76c81e10 "NSI.dll" "C:\WINDOWS\SYSTEM32\NSI.dll"
base 0x53270000 size 0x000a5000 entry 0x5328ac50 "rasapi32.dll" "C:\WINDOWS\SYSTEM32\rasapi32.dll"
base 0x53240000 size 0x00023000 entry 0x53245570 "rasman.dll" "C:\WINDOWS\SYSTEM32\rasman.dll"
base 0x6bf70000 size 0x0007f000 entry 0x6bf7ef20 "mscms.dll" "C:\WINDOWS\SYSTEM32\mscms.dll"
base 0x72ce0000 size 0x00019000 entry 0x72ce47e0 "USERENV.dll" "C:\WINDOWS\SYSTEM32\USERENV.dll"
base 0x71050000 size 0x00014000 entry 0x71053c10 "dhcpcsvc.DLL" "C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL"
base 0x6e0a0000 size 0x0003c000 entry 0x6e0aaf40 "icm32.dll" "C:\WINDOWS\SYSTEM32\icm32.dll"
base 0x715f0000 size 0x00084000 entry 0x71616530 "DNSAPI.dll" "C:\WINDOWS\SYSTEM32\DNSAPI.dll"
base 0x709d0000 size 0x0017d000 entry 0x70a4d120 "urlmon.dll" "C:\WINDOWS\SYSTEM32\urlmon.dll"
base 0x6fd30000 size 0x00008000 entry 0x6fd31920 "rasadhlp.dll" "C:\Windows\System32\rasadhlp.dll"
base 0x6fce0000 size 0x00047000 entry 0x6fcf58d0 "fwpuclnt.dll" "C:\WINDOWS\System32\fwpuclnt.dll"
base 0x52de0000 size 0x00064000 entry 0x52dfbcd0 "schannel.dll" "C:\WINDOWS\SYSTEM32\schannel.dll"
base 0x6e2b0000 size 0x00010000 entry 0x6e2b4600 "mskeyprotect.dll" "C:\WINDOWS\SYSTEM32\mskeyprotect.dll"
base 0x68f30000 size 0x00020000 entry 0x68f3d120 "ncrypt.dll" "C:\WINDOWS\SYSTEM32\ncrypt.dll"
base 0x68f00000 size 0x0002c000 entry 0x68f1bb10 "NTASN1.dll" "C:\WINDOWS\SYSTEM32\NTASN1.dll"
base 0x6f080000 size 0x00008000 entry 0x6f081d70 "DPAPI.DLL" "C:\WINDOWS\SYSTEM32\DPAPI.DLL"
base 0x71020000 size 0x00025000 entry 0x7102f0a0 "cryptnet.dll" "C:\Windows\SYSTEM32\cryptnet.dll"
base 0x70f70000 size 0x00013000 entry 0x70f725d0 "dhcpcsvc6.DLL" "C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL"
base 0x6eec0000 size 0x00068000 entry 0x6eee70a0 "webio.dll" "C:\WINDOWS\SYSTEM32\webio.dll"
base 0x6e1b0000 size 0x0001a000 entry 0x6e1bfbb0 "ncryptsslp.dll" "C:\WINDOWS\system32\ncryptsslp.dll"
base 0x6e310000 size 0x0000a000 entry 0x6e312730 "netbios.dll" "C:\WINDOWS\SYSTEM32\netbios.dll"
base 0x70550000 size 0x00055000 entry 0x70572ee0 "MMDevApi.dll" "C:\WINDOWS\System32\MMDevApi.dll"
base 0x70400000 size 0x0014b000 entry 0x70461670 "PROPSYS.dll" "C:\WINDOWS\System32\PROPSYS.dll"
base 0x703c0000 size 0x00038000 entry 0x703ccad0 "wdmaud.drv" "C:\WINDOWS\SYSTEM32\wdmaud.drv"
base 0x703b0000 size 0x00009000 entry 0x703b1b70 "AVRT.dll" "C:\WINDOWS\SYSTEM32\AVRT.dll"
base 0x703a0000 size 0x00007000 entry 0x703a16d0 "ksuser.dll" "C:\WINDOWS\SYSTEM32\ksuser.dll"
base 0x70330000 size 0x00068000 entry 0x7034da50 "AUDIOSES.DLL" "C:\WINDOWS\SYSTEM32\AUDIOSES.DLL"
base 0x70260000 size 0x000c8000 entry 0x702cae90 "wintypes.dll" "C:\WINDOWS\SYSTEM32\wintypes.dll"
base 0x70250000 size 0x00009000 entry 0x70254250 "msacm32.drv" "C:\WINDOWS\SYSTEM32\msacm32.drv"
base 0x70230000 size 0x00018000 entry 0x70233f70 "MSACM32.dll" "C:\WINDOWS\SYSTEM32\MSACM32.dll"
base 0x70220000 size 0x00008000 entry 0x70221960 "midimap.dll" "C:\WINDOWS\SYSTEM32\midimap.dll"
base 0x0f500000 size 0x00017000 entry 0x0f50289a "Pehook.DLL" "C:\Program Files (x86)\NTI\NTI Backup Now EZ\Pehook.DLL"
base 0x76c60000 size 0x0001b000 entry 0x76c673e0 "imagehlp.dll" "C:\WINDOWS\SYSTEM32\imagehlp.dll"
base 0x70f20000 size 0x00012000 entry 0x70f22960 "napinsp.dll" "C:\WINDOWS\system32\napinsp.dll"
base 0x70f00000 size 0x00016000 entry 0x70f03130 "pnrpnsp.dll" "C:\WINDOWS\system32\pnrpnsp.dll"
base 0x70ee0000 size 0x00014000 entry 0x70ee5a40 "NLAapi.dll" "C:\WINDOWS\system32\NLAapi.dll"
base 0x70ed0000 size 0x0000b000 entry 0x70ed1950 "winrnr.dll" "C:\WINDOWS\System32\winrnr.dll"
base 0x70e80000 size 0x00011000 entry 0x70e884f0 "wshbth.dll" "C:\WINDOWS\System32\wshbth.dll"
base 0x70d90000 size 0x0001f000 entry 0x70d98a90 "gpapi.dll" "C:\WINDOWS\SYSTEM32\gpapi.dll"
base 0x70f40000 size 0x00028000 entry 0x70f47820 "ntmarta.dll" "C:\WINDOWS\SYSTEM32\ntmarta.dll"
base 0x6efa0000 size 0x00071000 entry 0x6eff69e0 "efswrt.dll" "C:\WINDOWS\SYSTEM32\efswrt.dll"
base 0x6ef50000 size 0x00049000 entry 0x6ef56450 "edputil.dll" "C:\WINDOWS\SYSTEM32\edputil.dll"

[Register memory]
ecx 2c97f6f0 |<00>00 00 00 51 dd 42 3b b0 a2 ed 00 40 70 c4 2c | ....Q.B;....@p., |
2c97f700 | 00 00 00 00 51 dd 42 3b b0 a2 ed 00 c0 f8 c4 2c | ....Q.B;......., |
esi 23a53b70 |<38>ed 0d 01 28 ed 0d 01 00 00 00 00 74 3b a5 23 | 8...(.......t;.# |
23a53b80 | a8 0d 0f 01 09 00 00 00 00 00 00 00 02 00 00 00 | ................ |
edi 23a78270 | <34>87 a7 23 f8 8f a7 23 9c 82 a7 23 | 4..#...#...# |
23a78280 | 60 15 0f 01 90 82 a7 23 50 95 a7 23 0c 00 00 00 | `......#P..#.... |
23a78290 | 9c 88 a7 23 | ...# |
ebp 23a53b70 |<38>ed 0d 01 28 ed 0d 01 00 00 00 00 74 3b a5 23 | 8...(.......t;.# |
23a53b80 | a8 0d 0f 01 09 00 00 00 00 00 00 00 02 00 00 00 | ................ |

phoebebebe13

That is not your DxDiag See page 1 of this thread to see what your DxDiag should look like http://forums.thesims.com/en_US/discussion/901047/tea-set-not-included-in-my-old-mill-set/p1

Raccoon24

Current date/time: Wednesday, September 28, 2016, 11:23:05 AM
Computer name: LAUREN-PC
Operating System: Windows 10 Home 64-bit (10.0 Build 14393)
Language: English (Regional Setting: English)
System Manufacturer: Micro-Star International Co., Ltd.
System Model: GP60 2PE
BIOS: E16GIMS.10A
Processer: Inte(R)l Core(TM) i7-4710HQ CPU 2.50 GHz (8 CPUs)~2.5GHz
Memory: 8192MB RAM
Page file: 3516MB used, 6512MB available
DirectX Version: Directx 12

phoebebebe13

You need to post the whole thing . The whole text file in sections in several posts. I see you have a good laptop processor so I suspect you have dual video cards. Thank you