Home› Forum Archive› The Sims 3 Bugs & Issues
  • Categories
  • Discussions
  • Activity
  • Best Of...
    • Forum Announcement, Click Here to Read More From EA_Cade.

    black pets bug thing please help

    GloriousQuickCanGloriousQuickCan Posts: 41 New Member
    in The Sims 3 Bugs & Issues
    i got a new pc computer and my pet coats wont load they are all black please help me

    Comments

    • Options
      Colton147147Colton147147 Posts: 10,454 Member
      Could you post your DxDiag?
      http://help.ea.com/en/article/how-to-gather-dxdiag-information/
      If it does not fit, split it up into multiple posts. :)
      Your Justine Keaton Enthusiast and the Voice of the Sims Community.
    • Options
      igazorigazor Posts: 19,330 Member
      You either have a graphics card/processor combo that is not suitable to run the Pets EP or your hardware is fine but needs some adjusting as the newest ranges of cards don't always work well with TS3 without a bit of coaxing. It's impossible to tell which without the dxdiag report that Colton asked for.
      o550pjoa47rpxo63g.jpg
      NRaas has moved!
      Our new site is at http://nraas.net
    • Options
      GloriousQuickCanGloriousQuickCan Posts: 41 New Member
      how will i know if it is my graphics card/processor and fix it
    • Options
      phoebebebe13phoebebebe13 Posts: 19,400 Member
      GloriousQuickCan wrote: »
      how will i know if it is my graphics card/processor and fix it

      we would need to see your computer specs . Follow the link Colton posted on how to post your DxDiag
    • Options
      CrazyK7712CrazyK7712 Posts: 1 New Member
      All my pets are black! Help?


      content://media/external/file/27097
    • Options
      igazorigazor Posts: 19,330 Member
      CrazyK7712 wrote: »
      All my pets are black! Help?


      content://media/external/file/27097

      Hi. Not sure what you are trying to put in there but even Members cannot inject images directly into message boards threads. We have to use links to external file sharing services. But New Members cannot do either.

      Anyway, the answer is the same as has been stated several times on this thread. Pets is a very demanding EP. Not all systems can handle it and some of those that can need a little help with graphics card settings adjustments. Without a dxdiag report or some details on your computer's specs, there isn't really anything we can suggest to do.
      http://help.ea.com/en/article/how-to-gather-dxdiag-information
      o550pjoa47rpxo63g.jpg
      NRaas has moved!
      Our new site is at http://nraas.net
    • Options
      jewelslins28jewelslins28 Posts: 1 New Member
      im having the same problem! i have a Acer Aspire R3 serious , is my computer good enough to run the game ?
    • Options
      igazorigazor Posts: 19,330 Member
      jewelslins28 wrote: »
      im having the same problem! i have a Acer Aspire R3 serious , is my computer good enough to run the game ?

      There appear to be many different models in the Aspire R3 product line. But the ones I just looked at have processors that are too weak to run more than just the base game and they have no dedicated graphics card, which means that the heavier EPs like Pets (Seasons, IP, ITF, probably several of the others) would unfortunately be out of the question.

      Some of them appear to have only 2 GB of RAM total, which would be not enough for even the base game. We would have to see specs to determine for sure.
      http://help.ea.com/en/article/how-to-gather-dxdiag-information
      o550pjoa47rpxo63g.jpg
      NRaas has moved!
      Our new site is at http://nraas.net
    Sign In or Register to comment.
    Return to top