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OS X 10.11 El Capitan official release thread
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Have you tried uninstalling and reinstalling Origin and the game?
Right click on the game in your games library and select uninstall.
Uninstalled game, now it won't reinstall.
What do you mean it won't reinstall? It won't download properly? You don't get the reinstall option? It throws up an error message? It crashes Origin? It crashes your Mac? Please be more specific.
I can't say yes or no definitively because I don't know which specific model you have or what else you're running. I have upgraded a mid 2007 20" iMac (Intel Core 2 Duo 2.4Ghz, ATI Radeon HD 2600 Pro 256Mb), a late 2011" 15" MacBook Pro (2.4Ghz i7, AMD Radeon HD 6770M 1Gb) and a mid 2012 15" MacBook Pro (2.6Ghz i7, NVIDIA GeForce 650M 1Gb). All are running El Capitan great.
It's not a question of whether it's ok or not to upgrade, it's whether your Mac supports El Capitan, which it probably does.
@BluebellFlora
Mac specs:
OS X El Capitan (Version 10.11.1)
iMac Late 2013
3.2 GHz Intel Core i5
8GB 1600 MHz DDR3
NVIDIA GeForce GT 755M 1024 MB
Have you upgraded from a previous version of OS X or have you done a fresh install?
Yes, I upgraded to El Capitan
Which Expansion/Game/Stuff Packs you have installed?
I have all of the Expansion/Game/Stuff Packs except for Spooky Stuff.
Once the game loads and I enter a household, the graphics make the game unplayable. Then after a few minutes, I get kicked out the game and get an error that says TS4 has unexpectedly quit.
I've tried repairing the game and still got the same results. Please help!
> So, how is the game since the 4th December patch? Is it working for all those who couldn't play?
I just tried twice to get into TS4. The first time I got in the neighborhood, the graphics didn't look the same. As if my graphics card wasn't the best quality to run the game, like it was downgraded. I hope that made sense :/ A few seconds after TS4 wasn't responding and I had to force quit. The second time I tried to get into the game, it loaded but quit unexpectedly before I could even get in the neighborhood.
@Bournefreaky Restart your Mac, open Origin and try updating.
@SimGuruJanitor will there be another patch this month addressing this issue?
@BluebellFlora I tried that, and repairing the game too but to no joy. :(
Oh well, I thought the promise of an update fixing it was too good to be true. I'm not bothered about any fancy features, speed boosts etc. I just want to be able to play the game without it crashing like before.
Thanks for your help @BluebellFlora
Sims 4 then starts to open fine, however once it gets to what i expect is the menu screen it is small and in the left hand corer of my screen (the rest is black) and it seems i can only see part of the menu screen for example the option allowing you to quit cannot be seen and it is very unresponsive. My cursor is also a '+' magnify glass image.
Upon returning to my enlarged desktop and using force quit to exit Sims 4 everything returns to its original size. This leads me to believe it is a problem with Sims 4 rather than Origin but I'm at a loss for what to try!
I have disabled Origin in Game, allowed downloading of beta versions of origin, although no such update was prompted, I have tried repairing game in origin and have also uninstalled and reinstalled Sims 4.
Any suggestions would be very much appreciated, I'm not sure what details (about my mac or otherwise) you would need to be able to provide help, but let me know and i will post them!
However, I am quite irritated with the lack of support for Mac users. No need to spend money on a game that is unplayable for a decent amount of its users...
I'll report back with info regarding update.
Process: The Sims 4 [4992]
Path: /Applications/The Sims 4.app/Contents/MacOS/The Sims 4
Identifier: com.ea.mac.thesims4
Version: 1.0 (1)
Code Type: X86-64 (Native)
Parent Process: OriginClient [666]
Responsible: The Sims 4 [4992]
User ID: 501
Date/Time: 2015-12-12 22:28:37.030 +0000
OS Version: Mac OS X 10.11.2 (15C50)
Report Version: 11
Anonymous UUID: 505E49DF-C6C4-807E-E6D2-456340A8A2EB
Time Awake Since Boot: 170000 seconds
System Integrity Protection: enabled
Crashed Thread: 19
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000176485ea8
Exception Note: EXC_CORPSE_NOTIFY
VM Regions Near 0x176485ea8:
VM_ALLOCATE 0000000175ee4000-0000000175f7a000 [ 600K] rw-/rwx SM=PRV
-->
VM_ALLOCATE 00000001772fe000-000000017735e000 [ 384K] rw-/rwx SM=PRV
I want to upgrade to El Capitan but I want to see if anyone has a Mac with my specifications and if they do how well The Sims 4 has performed and if there have been any issues with the same computer.
Mac specs. (model, year, processor, RAM, graphics) 21.5" iMac/Late 2013/2.7 GHz Intel Core i5 Processor/8 GB memory/ Intel Iris Pro 1536 MB Graphics
I would be upgrading my OS from Yosemite.
I have all game packs/expansions/stuff packs installed.
If anyone has these specifications or close to it then I would love input! I was going to go through all of the pages to see but time constraints won't allow for that.