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Where have my sims gone?

I bought My Sims last week and after trying to install it (does it need a code?) it seems to uninstall Sims 3. This time after installing it again all of my families have disappeared! Where have they gone and how do I get them back.

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    ceejay402ceejay402 Posts: 24,507 Member
    sorry i dont really even know anything about mysims. for sims 3 your game files are located my documents/electronic arts/sims 3 are your saves within this folder? more about your files http://nraas.wikispaces.com/Sims+3+Folder+Contents+FAQ
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    softstarlightsoftstarlight Posts: 53 Member
    No, there is nothing in there. It's like all my previous game play is gone.
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    ceejay402ceejay402 Posts: 24,507 Member
    do a search on the computer
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    softstarlightsoftstarlight Posts: 53 Member
    I can't find them.
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    ceejay402ceejay402 Posts: 24,507 Member
    sorry if the files arent on your computer then your hunch about mysims maybe right it may have overwritten files from 3 sorry again ive never troubleshooted that game
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    phoebebebe13phoebebebe13 Posts: 19,400 Member
    Im not positive but I think @cale2003 has my sims. Cale can you help op?
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    cale2003cale2003 Posts: 2,802 Member
    Must of been a weird bug then because MySims never overwrit my files for TS3. I don't know how that happened. Did you check all files in my Documents to see if they were hiding somewhere?
    PC Specs:
    Asus ROG GL753VE-BS71 17.3 inch
    Intel Core i7 7700HQ 2.8-3.8GHz
    16GB DDR4 RAM
    128GB SSD
    1TB 7200RPM HDD
    NVIDIA GEFORCE GTX 1050 TI 4GB
    6685561181.png
    Rogers Ignite 70u internet
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    softstarlightsoftstarlight Posts: 53 Member
    Yes, I looked. I took MySims back as they didn't have an installation code for me.
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