The Sims 4 Help Thread for Mac

BluebellFlora

In the absence of a dedicated Mac forum for The Sims 4, we have set up a troubleshooting thread over on the TS3 Mac forum:

http://forums.thesims.com/en_US/discussion/816050/the-sims-4-help-troubleshooting-thread

Please can Mac users post on there so we can keep all issues in the same place. This will hopefully help narrow down any issues that arise from The Sims 4 in OS X. The thread also includes a post about whether your Mac should be able to run the game or not.

@ceejay402, @blunote00, @crinrict please can you point any Mac users you come across needing help in that direction?

We are still waiting to hear back from EA with regards to a TS4 Mac forum but we have asked, and it has been acknowledged.

We now have a forum - thanks @SimGuruBChick

I started up this thread for help and troubleshooting:

http://forums.thesims.com/en_US/discussion/816108/the-sims-4-help-troubleshooting-thread

ceejay402

can do

blunote00

Acknowledged.

BluebellFlora

Thank you

CodySimstein

Hello,

@BluebellFlora - Shall I investigate whether we can get some official TS4 Mac support forums or threads on EA's AnswersHQ forum?

Cody

BluebellFlora

CodySimstein wrote: »

Hello,

@BluebellFlora - Shall I investigate whether we can get some official TS4 Mac support forums or threads on EA's AnswersHQ forum?

Cody

Oh yes please, brilliant idea. I don't spend much time there but @Caspinwall is the resident Mac pro over there, I'm sure she'd appreciate it

I'm currently compiling TS4 help threads on my website, similar to the TS3 ones, they'll be up later tonight hopefully.

CodySimstein

BluebellFlora wrote: »

CodySimstein wrote: »

Hello,

@BluebellFlora - Shall I investigate whether we can get some official TS4 Mac support forums or threads on EA's AnswersHQ forum?

Cody

Oh yes please, brilliant idea. I don't spend much time there but @Caspinwall is the resident Mac pro over there, I'm sure she'd appreciate it

I'm currently compiling TS4 help threads on my website, similar to the TS3 ones, they'll be up later tonight hopefully.

Hello,

I know caspin (we have a little Sims team on AHQ), so I'm sure I can be in contact with her about this.

If you need any more Mac information, or to check whether you've missed anything, here is a potentially useful thread to have a look at (if you haven't seen it already):

http://answers.ea.com/t5/The-Sims-4/FAQ-MAC-Version-coming-in-February-17th-2015/td-p/2957168

Good luck!

Cody

BluebellFlora

Thanks Cody

ceejay402

hi @SimGuruBChick can you share whether or not sims 4 will get an official mac section, thanks!

CodySimstein

BluebellFlora wrote: »

Thanks Cody

Hello,

I think we'll play it by ear for a couple of weeks - it may turn out that there aren't that many Mac-specific issues. Also, this would allow us to best decide (and allow for the CMs and SimGurus to decide) whether a separate sub-forum is necessary.

What do you think?

Cody

BluebellFlora

I think you should have a Mac forum but @Caspinwall is probably better placed to decide. We've now got one over here, thankfully

crinrict

I don't think there's going to be a mac forum at AHQ. I'll be editing post titles when I see them but I don't know if @Caspinwall is going to move on. I had the impression she won't be.

So we'll be needing another dedicated mac helper

I'm sure it would be a good idea to have a FAQ over there.

Tremayne4260

I'm kind of a Mac Helper. I have both Sims 3 and 4.

BluebellFlora

Tremayne4260 wrote: »

I'm kind of a Mac Helper. I have both Sims 3 and 4.

What do you mean 'kind of'? You're amazingly helpful

Tremayne4260

I do have both installed now. Been trying to figure out how to get things to work properly. Well, for me anyway.

blunote00

Yay! I asked about it after I acknowledged this morning before my pain meds kicked in.

BluebellFlora

blunote00 wrote: »

Yay! I asked about it after I acknowledged this morning before my pain meds kicked in.

You're amazing blunote00 - thank you

stilljustme2

blunote00 wrote: »

Yay! I asked about it after I acknowledged this morning before my pain meds kicked in.

Heard you were in an accident -- really hope you're doing okay and will be back to yourself soon!



(sorry for going off-topic...carry on, folks...)

blunote00

BluebellFlora wrote: »

blunote00 wrote: »

Yay! I asked about it after I acknowledged this morning before my pain meds kicked in.

You're amazing blunote00 - thank you

@BluebellFlora Glad I could help.

stilljustme2 wrote: »

blunote00 wrote: »

Yay! I asked about it after I acknowledged this morning before my pain meds kicked in.

Heard you were in an accident -- really hope you're doing okay and will be back to yourself soon!



(sorry for going off-topic...carry on, folks...)

@stilljustme2
Yes I was. Not cool to tangle with a flatbed semi-trailer. Pretty banged up but happy I could be wheeled away alive.
Thanks.

BluebellFlora

BIG hugs @blunote00 x

ceejay402

hi

BluebellFlora wrote: »

Tremayne4260 wrote: »

I'm kind of a Mac Helper. I have both Sims 3 and 4.

What do you mean 'kind of'? You're amazingly helpful

thats exactly what i was thinking

Tremayne4260

I'm happy to volunteer wherever I can. Just let me know what I need to do.

caspinwall

Tremayne4260 wrote: »

I'm happy to volunteer wherever I can. Just let me know what I need to do.

Splendid

You can just login at HQ using the same username and password as for this site and answer the threads marked for Mac. I won't even be looking in the section for TS4 so it would be great if you can look. I'm happy to carry on taking care of the TS3 section but if you would like to do that too then I will of course be happy to hand over. See how you find the TS4 section and let me know.

http://answers.ea.com/t5/The-Sims/ct-p/the-sims

My only worry is that some people will post here and others there and that you might end up losing information along the way but I guess that will happen anyway.

Tremayne4260

If there is stuff from here, I'll post a link over there and vice versa. That way people can access information from both sites.