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    Make your game load like it did on day 1 by clearing your cache files

    «1
    EasyToReadEasyToRead Posts: 7,813 Member
    edited September 2014 in The Sims 4 General Discussion
    While you are playing the game and you experienced lag, crashing, or increased loading, maybe this should help alleviate it. This is useful especially to those that use custom content and mods.

    The files can be found in your user files in Documents\Electronic Art\The Sims 4

    The following files are most probably cache files that can be deleted safely and that will help with troubleshooting.
    1. localthumbcache.package
    2. cache folder–> *.cache (all files ending in .cache) Do not delete the FileCache files!
    3. cachestr folder –> All content can be deleted

    http://sims4.crinrict.com/en/2014/09/delete-cache-files/
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    Post edited by EasyToRead on

    Comments

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      EasyToReadEasyToRead Posts: 7,813 Member
      @Noah_Redden
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      Orchid13Orchid13 Posts: 8,823 Member
      Thank you!
      21mbz47.jpg
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      EasyToReadEasyToRead Posts: 7,813 Member
      Orchid13 wrote: »
      Thank you!
      No problem! I wasn't even considering bumping this but then I saw @Noah_Redden asking for help so why not.
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      Zolt65Zolt65 Posts: 8,272 Member
      edited September 2014
      pguida wrote: »
      Did you really copycat an earlier thread word by word?

      http://forums.thesims.com/en_US/discussion/783607/is-there-any-cache-file-to-delete#latest

      for some odd reason, the thread in this one was deleted...not sure why

      deleted: http://forums.thesims.com/en_US/discussion/784747/make-your-game-load-like-it-did-on-day-1#latest


      The object of life is not to be on the side of the majority, but to escape finding oneself in the ranks of the insane.

      Marcus Aurelius
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      EasyToReadEasyToRead Posts: 7,813 Member
      edited September 2014
      Zolt65 wrote: »
      pguida wrote: »
      Did you really copycat an earlier thread word by word?

      http://forums.thesims.com/en_US/discussion/783607/is-there-any-cache-file-to-delete#latest

      for some odd reason, the thread in this one was deleted...not sure why

      deleted: http://forums.thesims.com/en_US/discussion/784747/make-your-game-load-like-it-did-on-day-1#latest
      Too much flaming and drama. You know why.... Enough of the irrelevant posts.
      Edit: I want to add that the only thing copied word for word is the title and even then I altered it to make it more clear.
      Post edited by EasyToRead on
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      tomchan0tomchan0 Posts: 952 Member
      nualla8673 wrote: »
      Your big, purple, twirling "NO" is giving me a bad feeling about doing this.

      says the one with a reaper as their profile pic....lol

      @easytoread thanks
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      LovetoSimLovetoSim Posts: 70 Member
      Thank you, I was just going to make a post about my game crashing. 3 times yesterday and 2twice today... I'm going to go do this now! :)
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      tomchan0tomchan0 Posts: 952 Member
      Boys...enough already.
      To your rooms the both of you.
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      Eef97Eef97 Posts: 325 Member
      Thanks OP for the post I didn't know which cache files to delete.
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      Noah_ReddenNoah_Redden Posts: 311 Member
      edited September 2014
      Thank youuuu! <3
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      blam987blam987 Posts: 462 Member
      YESSSSSS FINALLYYYY!! I been trying to figure out since week 1 lol Thanks!
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      Noah_ReddenNoah_Redden Posts: 311 Member
      edited September 2014
      I can't seem the find the electronic arts folder.. When i enter documents there are only 3 folders of random stuff.

      I'm running this on windows 8.1.

      Edit: Nevermind i found it :) Thanks again! MUAH<3
      Post edited by Noah_Redden on
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      blam987blam987 Posts: 462 Member
      So I deleted those cache... and usually when I delete the localthumbcache my families end up disappearing as if they've never existed but when you hover over the house it says that it's still playable but when you click play it zooms in on the house and freezes... the game erased some of my families from my game after deleting that cache... anyone else having this problem?
      oa8abb.gif
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      Noah_ReddenNoah_Redden Posts: 311 Member
      blam987 wrote: »
      So I deleted those cache... and usually when I delete the localthumbcache my families end up disappearing as if they've never existed but when you hover over the house it says that it's still playable but when you click play it zooms in on the house and freezes... the game erased some of my families from my game after deleting that cache... anyone else having this problem?

      Deleting the cache files did nothing for me unfortunately.. My game just crashed again.
    • Options
      nualla8673nualla8673 Posts: 397 Member
      I deleted both the cache file and the folder, did not loose any families, but I wasn't having any crash issues, just a bit of lag here and there.
      You can find my Sims 4 creations by searching my Origin ID nualla_6109.
    • Options
      Irish_Chick81Irish_Chick81 Posts: 301 Member
      EasyToRead wrote: »
      While you are playing the game and you experienced lag, slow gameplay, crashing, or the increased loading, maybe this should help alleviate it.

      The files can be found in your user files in Documents\Electronic Art\The Sims 4

      The following files are most probably cache files that can be deleted safely and that will help with troubleshooting.
      1. localthumbcache.package
      2. cache folder–> *.cache (all files ending in cache)
      3. cachestr folder –> All content can be deleted

      http://sims4.crinrict.com/en/2014/09/delete-cache-files/

      Ignore the troll @pguida.

      Hi

      I am giving this a go - although when I went into these files I wasn't too impressed as there wasn't a lot there so I don't see that it could make a big difference - but here we go hopefully it will help :)
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      Kamb64Kamb64 Posts: 2,546 Member
      Thanks for the info, Easy. Will try it later when I get back on my computer.
    • Options
      EasyToReadEasyToRead Posts: 7,813 Member
      blam987 wrote: »
      So I deleted those cache... and usually when I delete the localthumbcache my families end up disappearing as if they've never existed but when you hover over the house it says that it's still playable but when you click play it zooms in on the house and freezes... the game erased some of my families from my game after deleting that cache... anyone else having this problem?
      From only that one file, this issue occurred?! Are you sure it was from just one file deleted? That really shouldn't have happen..... :cold_sweat:
      Noah_Redden wrote: »
      blam987 wrote: »
      So I deleted those cache... and usually when I delete the localthumbcache my families end up disappearing as if they've never existed but when you hover over the house it says that it's still playable but when you click play it zooms in on the house and freezes... the game erased some of my families from my game after deleting that cache... anyone else having this problem?

      Deleting the cache files did nothing for me unfortunately.. My game just crashed again.
      The other thread you said not to buy another computer. It might be your computer but no one will know unless you post your specs...
      hEFcp6z.gif
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      luthienrisingluthienrising Posts: 37,628 Member
      edited September 2014
      blam987 wrote: »
      So I deleted those cache... and usually when I delete the localthumbcache my families end up disappearing as if they've never existed but when you hover over the house it says that it's still playable but when you click play it zooms in on the house and freezes... the game erased some of my families from my game after deleting that cache... anyone else having this problem?

      Did you exit the game completely before deleting the cache? It's the first anyone's reported that deleting that file causes any problems. It should only cause your game to need to regenerate thumbnail images.
      EA CREATOR NETWORK MEMBER — Want to be notified of patches, new Broken Mods threads, and urgent Sims 4 news? Follow me at https://www.patreon.com/luthienrising.
    • Options
      blam987blam987 Posts: 462 Member
      luthienrising wrote: »
      blam987 wrote: »
      So I deleted those cache... and usually when I delete the localthumbcache my families end up disappearing as if they've never existed but when you hover over the house it says that it's still playable but when you click play it zooms in on the house and freezes... the game erased some of my families from my game after deleting that cache... anyone else having this problem?

      Did you exit the game completely before deleting the cache? It's the first anyone's reported that deleting that file causes any problems. It should only cause your game to need to regenerate thumbnail images.

      Yes :/ EVERYTIME i delete that cache my some of my families end up missing for some reason i have no idea why... i've tested it like 3 times already and it still does it >_< so now my sims brother and his family are gone now.
      oa8abb.gif
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      blam987blam987 Posts: 462 Member
      EasyToRead wrote: »
      blam987 wrote: »
      So I deleted those cache... and usually when I delete the localthumbcache my families end up disappearing as if they've never existed but when you hover over the house it says that it's still playable but when you click play it zooms in on the house and freezes... the game erased some of my families from my game after deleting that cache... anyone else having this problem?
      From only that one file, this issue occurred?! Are you sure it was from just one file deleted? That really shouldn't have happen..... :cold_sweat:
      Noah_Redden wrote: »
      blam987 wrote: »
      So I deleted those cache... and usually when I delete the localthumbcache my families end up disappearing as if they've never existed but when you hover over the house it says that it's still playable but when you click play it zooms in on the house and freezes... the game erased some of my families from my game after deleting that cache... anyone else having this problem?

      Deleting the cache files did nothing for me unfortunately.. My game just crashed again.
      The other thread you said not to buy another computer. It might be your computer but no one will know unless you post your specs...

      Yeah it was that one file idk why it did that..... happens EVERYTIME i do it
      oa8abb.gif
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      luthienrisingluthienrising Posts: 37,628 Member
      blam987 wrote: »
      EasyToRead wrote: »
      blam987 wrote: »
      So I deleted those cache... and usually when I delete the localthumbcache my families end up disappearing as if they've never existed but when you hover over the house it says that it's still playable but when you click play it zooms in on the house and freezes... the game erased some of my families from my game after deleting that cache... anyone else having this problem?
      From only that one file, this issue occurred?! Are you sure it was from just one file deleted? That really shouldn't have happen..... :cold_sweat:
      Noah_Redden wrote: »
      blam987 wrote: »
      So I deleted those cache... and usually when I delete the localthumbcache my families end up disappearing as if they've never existed but when you hover over the house it says that it's still playable but when you click play it zooms in on the house and freezes... the game erased some of my families from my game after deleting that cache... anyone else having this problem?

      Deleting the cache files did nothing for me unfortunately.. My game just crashed again.
      The other thread you said not to buy another computer. It might be your computer but no one will know unless you post your specs...

      Yeah it was that one file idk why it did that..... happens EVERYTIME i do it

      How are you saving? Do you use Save As or are you using "Save and Exit"?

      It's worth noting too that a *lot* of people are reporting disappearing Sims, and that none of them has mentioned clearing cache at all. It could be a coincidence.
      EA CREATOR NETWORK MEMBER — Want to be notified of patches, new Broken Mods threads, and urgent Sims 4 news? Follow me at https://www.patreon.com/luthienrising.
    • Options
      blam987blam987 Posts: 462 Member
      luthienrising wrote: »
      blam987 wrote: »
      EasyToRead wrote: »
      blam987 wrote: »
      So I deleted those cache... and usually when I delete the localthumbcache my families end up disappearing as if they've never existed but when you hover over the house it says that it's still playable but when you click play it zooms in on the house and freezes... the game erased some of my families from my game after deleting that cache... anyone else having this problem?
      From only that one file, this issue occurred?! Are you sure it was from just one file deleted? That really shouldn't have happen..... :cold_sweat:
      Noah_Redden wrote: »
      blam987 wrote: »
      So I deleted those cache... and usually when I delete the localthumbcache my families end up disappearing as if they've never existed but when you hover over the house it says that it's still playable but when you click play it zooms in on the house and freezes... the game erased some of my families from my game after deleting that cache... anyone else having this problem?

      Deleting the cache files did nothing for me unfortunately.. My game just crashed again.
      The other thread you said not to buy another computer. It might be your computer but no one will know unless you post your specs...

      Yeah it was that one file idk why it did that..... happens EVERYTIME i do it

      How are you saving? Do you use Save As or are you using "Save and Exit"?

      It's worth noting too that a *lot* of people are reporting disappearing Sims, and that none of them has mentioned clearing cache at all. It could be a coincidence.

      Could be... and i'm saving as
      oa8abb.gif
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      CrowRidgeStudioCrowRidgeStudio Posts: 233 Member
      edited September 2014
      EasyToRead wrote: »
      While you are playing the game and you experienced lag, crashing, or increased loading, maybe this should help alleviate it. This is useful especially to those that use custom content and mods.

      The files can be found in your user files in Documents\Electronic Art\The Sims 4

      The following files are most probably cache files that can be deleted safely and that will help with troubleshooting.
      1. localthumbcache.package
      2. cache folder–> *.cache (all files ending in .cache) Do not delete the FileCache.cfg file!
      3. cachestr folder –> All content can be deleted

      http://sims4.crinrict.com/en/2014/09/delete-cache-files/

      I read about this in another post here also, and I'm confused. I don't have a FileCache.cfg file in my cache folder. I do have a FileCache.ini though...is that the same as the .cfg file, and if so, why don't they just call it .cfg instead of .ini? Can anyone clear up my confusion? lol

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