I really feel rather stupid. You have to have the genie selected as the active family member and then click on the genie itself to get the Genie interactions.
I had the other sim selected as the active household member and then was selecting the Genie. Argh.
Again, have the genie selected and then you are literally clicking on yourself (genie) to get the summon interaction.
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Whilst experimenting with my genie, I discovered that if she 'summoned' the food it would spoil after some hours, even when placed immediately in the display counters.
But if she cooked the dishes properly in the oven, the food remained unspoiled in the displays.
When I had my single genie baking for her own small bakery - she only had two glass displays to fill and 1 wooden rack. It took almost three sim days with continuous baking (cheating her needs up) to fill that much to capacity.
I did that while the Lot was set to residential so that other sims would not be coming in to buy while she baked. Then when I turned it into a community hangout so that sims would visit to buy, the food all disappeared at the 3 am clean-up.