Download version of World Adventures won't register.

GreenDayGirl921

I just bought World Adventures today while it was on sale. I had to buy the download version because there was no option to buy the physical copy. I know it's supposed to register automatically, it worked for Generations which I bought at the same time as World Adventures, but World Adventures still doesn't have an icon on my MyPage, and when I try to download the Explorer's Loot, it says I don't have it registered and asks me if I want to. And if I try to enter the serial code, it says it's invalid. Any help would be appreciated, thanks!

DawnLBrown

I'm afraid this is something you'll need to contact Customer Service for. This thread has all the contact options.

http://forum.thesims3.com/jforum/posts/list/655809.page

bob007

Does the WA icon appear in Origin? Did you buy the WA pack thru Origin? With the sale it may take a little time to appear. did the transaction complete?

GreenDayGirl921

DawnLBrown wrote:

I'm afraid this is something you'll need to contact Customer Service for. This thread has all the contact options.

http://forum.thesims3.com/jforum/posts/list/655809.page

Thanks for the link, I'm gonna contact Customer Service now.

*****7 wrote:

Does the WA icon appear in Origin? Did you buy the WA pack thru Origin? With the sale it may take a little time to appear. did the transaction complete?

It does appear in origin, I've had it installed for a while now, it just doesn't seem to want to register. Generations, which I bought at the same time as World Adventures, I even installed it after World Adventures, registered a while ago though.