crashing ? crash log if someone would be kind enough to read it

JACKIESEAN

So since the new patch i am getting the game crashing, i have tried the data execution but still it crashes, i have my crash log if someone would be kind enough to read and advise me what to do


Application: Sims3
BuildTime: 2013-06-06-1922
BuildUser: codebuilder
BuildHost: SIMS-BUILD131
BuildConfig: Release
BuldVersion: 0.2.0.210
Commandline: C:\Program Files\Electronic Arts\The Sims 3\game\bin\TS3W.exe


[System info]
Computer name: JACKIESEAN-PC
Computer DNS name: jackiesean-PC
User name: jackiesean
EA_PLATFORM: Windows on X86
OS name: Windows Vista
OS version number: 6.0.6002
OS service pack: Service Pack 2
Debugger present: no
CPU count: 2
Processor type: x86
Processor level: 6
Processor revision: 5894
Memory load: 75%
Total physical memory: 3070 Mb
Available physical memory: 758 Mb
Total page file memory: 6345 Mb
Available page file memory: 2846 Mb
Total virtual memory: 2047 Mb
Free virtual memory: 151 Mb

[Application info]
Language: C++
Compiler: Microsoft Visual C++ compiler, version 1400
App path: C:\Program Files\Electronic Arts\The Sims 3\game\bin\TS3W.exe
App version: 0.2.0.210

[Exception info]
date: 2013-06-23
time: 20.47.38
type: ACCESS_VIOLATION writing address 0x00000000
address: 0x00c80777 "C:\Program Files\Electronic Arts\The Sims 3\game\bin\TS3W.exe":0x0001:0x0087f777

[Call stack]
Callstack not available

[Stack data]
0012fcf0 | 00 00 00 00 00 00 00 00<fc>ff ff 00 50 fa af 27 | ............P..' |
0012fd00 | 01 08 00 00 24 ae e2 1c 0b 09 c8 00 10 00 d3 73 | ....$..........s |
0012fd10 | 02 10 00 00 01 08 00 00 01 08 00 00 50 76 52 2c | ............PvR, |
0012fd20 | f0 4c 78 03 ff b8 c1 00 10 00 d3 73 02 10 00 00 | .Lx........s.... |
0012fd30 | 00 08 00 00 00 00 96 3b 00 20 fe 25 50 76 52 2c | .......;. .%PvR, |
0012fd40 | ab ae c5 00 00 e8 75 03 f8 e7 75 03 70 b4 79 49 | ......u...u.p.yI |
0012fd50 | 00 00 00 00 20 96 94 2b 00 00 00 00 00 00 00 00 | .... ..+........ |
0012fd60 | 00 00 00 00 01 00 00 00 01 00 00 00 31 9a 59 00 | ............1.Y. |
0012fd70 | 78 b4 79 49 24 ae e2 1c 00 00 00 00 f8 e7 75 03 | x.yI$.........u. |
0012fd80 | c0 52 77 03 c0 52 77 03 90 52 77 03 e5 a1 59 00 | .Rw..Rw..Rw...Y. |
0012fd90 | 70 b4 79 49 00 e8 75 03 f8 e7 75 03 f0 4f 77 03 | p.yI..u...u..Ow. |
0012fda0 | 00 00 00 00 e8 0c 23 00 f8 e7 75 03 84 f4 fc 00 | ......#...u..... |
0012fdb0 | dd 20 4e 00 00 e8 75 03 00 e8 75 03 3c a7 59 00 | . N...u...u.<.Y. |
0012fdc0 | 01 52 77 03 f4 fd 12 00 01 00 00 00 00 00 00 00 | .Rw............. |
0012fdd0 | 05 00 00 00 e0 e7 75 03 00 00 00 00 38 9d 59 00 | ......u.....8.Y. |
0012fde0 | 90 52 77 03 f4 fd 12 00 01 00 00 00 40 b0 77 03 | .Rw.........@.w. |
0012fdf0 | 50 ea 75 03 2f 02 fc 16 15 00 00 00 00 00 00 00 | P.u./........... |
0012fe00 | 00 00 00 00 04 00 00 00 c0 77 92 38 c2 19 fd 16 | .........w.8.... |
0012**** | 15 00 00 00 99 f0 59 00 13 10 9a 3d 00 00 00 00 | ......Y....=.... |
0012fe20 | a0 75 74 03 00 00 00 00 4d 8f 58 00 13 10 9a 3d | .ut.....M.X....= |
0012fe30 | 00 00 00 00 25 0a ec 00 13 10 9a 3d 00 00 00 00 | ....%......=.... |
0012fe40 | bc fe 12 00 00 00 00 00 a0 75 74 03 88 ff 12 00 | .........ut..... |
0012fe50 | e8 0c 23 01 a0 75 74 03 00 00 00 00 13 10 9a 3d | ..#..ut........= |
0012fe60 | 74 00 00 00 00 00 00 00 40 6b 90 61 02 00 00 00 | t.......@k.a.... |
0012fe70 | 00 00 00 00 00 00 00 00 04 00 00 00 c0 77 92 38 | .............w.8 |
0012fe80 | 31 1f ec 00 01 00 00 00 88 ff 12 00 f0 7a 22 01 | 1............z". |
0012fe90 | 00 00 00 00 00 00 00 00 00 00 00 00 c7 bc 4e 00 | ..............N. |
0012fea0 | bc fe 12 00 00 00 00 00 f0 7a 22 01 01 00 00 00 | .........z"..... |
0012feb0 | 0c 20 ec 00 a0 75 74 03 01 00 00 00 bc ef fa 00 | . ...ut......... |
0012fec0 | f0 23 74 03 00 24 74 03 00 24 74 03 e8 f8 1c 01 | .#t..$t..$t..... |
0012fed0 | 00 00 00 00 64 ef fa 00 20 76 74 03 9a 76 74 03 | ....d... vt..vt. |
0012fee0 | 9c 76 74 03 40 ef fa 00 54 b7 1b 01 54 b7 1b 01 | .vt.@...T...T... |
0012fef0 | 56 b7 1b 01 40 ef fa 00 11 54 f7 00 00 00 40 00 | V...@....T....@. |

[Instruction data]
00c806f7 => DasmX86Dll.dll not found.

[Registers]
eip: 00c80777
eax: 00000000
ebx: 73d30010
ecx: 00000000
edx: 00000801
esi: 27affa50
edi: 00ff0096
ebp: 00000000
efl: 00010246
esp: 0012fcf8

[Modules]
base 0x00400000 size 0x00e45000 entry 0x00f75581 "TS3W.exe" "C:\Program Files\Electronic Arts\The Sims 3\game\bin\TS3W.exe"
base 0x77190000 size 0x00128000 entry 0x00000000 "ntdll.dll" "C:\Windows\system32\ntdll.dll"
base 0x75a50000 size 0x000dc000 entry 0x75a9b9f5 "kernel32.dll" "C:\Windows\system32\kernel32.dll"
base 0x10000000 size 0x0002f000 entry 0x1000bff4 "HookHelper.dll" "C:\Program Files\Electronic Arts\The Sims 3\HookHelper.dll"
base 0x00160000 size 0x0002b000 entry 0x00162cc0 "Limiter_D3D9.dll" "C:\Program Files\Electronic Arts\The Sims 3\Limiter_D3D9.dll"
base 0x6eb10000 size 0x001ba000 entry 0x6eb536a9 "d3d9.dll" "C:\Windows\system32\d3d9.dll"
base 0x76f90000 size 0x000aa000 entry 0x76f99fae "msvcrt.dll" "C:\Windows\system32\msvcrt.dll"
base 0x75920000 size 0x0009d000 entry 0x75937a1d "USER32.dll" "C:\Windows\system32\USER32.dll"
base 0x75850000 size 0x0004b000 entry 0x7585f12a "GDI32.dll" "C:\Windows\system32\GDI32.dll"
base 0x75f60000 size 0x000c6000 entry 0x75fa0cc1 "ADVAPI32.dll" "C:\Windows\system32\ADVAPI32.dll"
base 0x772d0000 size 0x000c3000 entry 0x773202eb "RPCRT4.dll" "C:\Windows\system32\RPCRT4.dll"
base 0x74f10000 size 0x00008000 entry 0x74f1122f "VERSION.dll" "C:\Windows\system32\VERSION.dll"
base 0x6fa90000 size 0x00006000 entry 0x6fa91210 "d3d8thk.dll" "C:\Windows\system32\d3d8thk.dll"
base 0x6f2e0000 size 0x0000c000 entry 0x6f2e1cbd "dwmapi.dll" "C:\Windows\system32\dwmapi.dll"
base 0x72940000 size 0x00032000 entry 0x729435c5 "WINMM.dll" "C:\Windows\system32\WINMM.dll"
base 0x75c50000 size 0x00145000 entry 0x75ca9558 "ole32.dll" "C:\Windows\system32\ole32.dll"
base 0x759c0000 size 0x0008d000 entry 0x759c3f45 "OLEAUT32.dll" "C:\Windows\system32\OLEAUT32.dll"
base 0x73430000 size 0x0003e000 entry 0x73431665 "OLEACC.dll" "C:\Windows\system32\OLEACC.dll"
base 0x01960000 size 0x00267000 entry 0x01b7af6c "d3dx9_31.dll" "C:\Windows\system32\d3dx9_31.dll"
base 0x68a60000 size 0x000e5000 entry 0x68a61d15 "DDRAW.dll" "C:\Windows\system32\DDRAW.dll"
base 0x6bed0000 size 0x00006000 entry 0x6bed1260 "DCIMAN32.dll" "C:\Windows\system32\DCIMAN32.dll"
base 0x761f0000 size 0x0018a000 entry 0x761f1796 "SETUPAPI.dll" "C:\Windows\system32\SETUPAPI.dll"
base 0x750e0000 size 0x00019000 entry 0x750e5b69 "iphlpapi.dll" "C:\Windows\system32\iphlpapi.dll"
base 0x750a0000 size 0x00035000 entry 0x750a41b9 "dhcpcsvc.DLL" "C:\Windows\system32\dhcpcsvc.DLL"
base 0x75330000 size 0x0002c000 entry 0x75333ec1 "DNSAPI.dll" "C:\Windows\system32\DNSAPI.dll"
base 0x77040000 size 0x0002d000 entry 0x77041434 "WS2_32.dll" "C:\Windows\system32\WS2_32.dll"
base 0x773b0000 size 0x00006000 entry 0x773b16b8 "NSI.dll" "C:\Windows\system32\NSI.dll"
base 0x756e0000 size 0x00014000 entry 0x756e1235 "Secur32.dll" "C:\Windows\system32\Secur32.dll"
base 0x75090000 size 0x00007000 entry 0x75092bf2 "WINNSI.DLL" "C:\Windows\system32\WINNSI.DLL"
base 0x75060000 size 0x00022000 entry 0x7506299e "dhcpcsvc6.DLL" "C:\Windows\system32\dhcpcsvc6.DLL"
base 0x77070000 size 0x0011b000 entry 0x77071735 "WININET.dll" "C:\Windows\system32\WININET.dll"
base 0x76ea0000 size 0x00059000 entry 0x76ebba35 "SHLWAPI.dll" "C:\Windows\system32\SHLWAPI.dll"
base 0x773a0000 size 0x00003000 entry 0x00000000 "Normaliz.dll" "C:\Windows\system32\Normaliz.dll"
base 0x75da0000 size 0x001b9000 entry 0x75eb5251 "iertutil.dll" "C:\Windows\system32\iertutil.dll"
base 0x75b30000 size 0x00111000 entry 0x75b31b29 "urlmon.dll" "C:\Windows\system32\urlmon.dll"
base 0x76380000 size 0x00b11000 entry 0x763f9105 "SHELL32.dll" "C:\Windows\system32\SHELL32.dll"
base 0x72b90000 size 0x00087000 entry 0x72bc0dce "MSVCP80.dll" "C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCP80.dll"
base 0x72af0000 size 0x0009b000 entry 0x72af232b "MSVCR80.dll" "C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll"
base 0x761d0000 size 0x0001e000 entry 0x761d1378 "IMM32.dll" "C:\Windows\system32\IMM32.dll"
base 0x76080000 size 0x000c8000 entry 0x7608169e "MSCTF.dll" "C:\Windows\system32\MSCTF.dll"
base 0x76150000 size 0x0007d000 entry 0x76159b1e "USP10.dll" "C:\Windows\system32\USP10.dll"
base 0x704b0000 size 0x000dc000 entry 0x704b13c1 "dbghelp.dll" "C:\Windows\system32\dbghelp.dll"
base 0x757b0000 size 0x00007000 entry 0x757b154b "PSAPI.DLL" "C:\Windows\system32\PSAPI.DLL"
base 0x75540000 size 0x00076000 entry 0x75544329 "NETAPI32.dll" "C:\Windows\system32\NETAPI32.dll"
base 0x70ef0000 size 0x00070000 entry 0x70ef15a2 "DSOUND.dll" "C:\Windows\system32\DSOUND.dll"
base 0x74b40000 size 0x0001a000 entry 0x74b43d96 "POWRPROF.dll" "C:\Windows\system32\POWRPROF.dll"
base 0x772c0000 size 0x00009000 entry 0x772c1303 "LPK.DLL" "C:\Windows\system32\LPK.DLL"
base 0x747a0000 size 0x0019e000 entry 0x747d3681 "comctl32.dll" "C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6002.18305_none_5cb72f2a088b0ed3\comctl32.dll"
base 0x01ce0000 size 0x00012000 entry 0x01ce6325 "xinput1_1.dll" "C:\Windows\system32\xinput1_1.dll"
base 0x638a0000 size 0x00023000 entry 0x638ab70c "glu32.dll" "C:\Windows\system32\glu32.dll"
base 0x62920000 size 0x000cb000 entry 0x629bc12d "OPENGL32.dll" "C:\Windows\system32\OPENGL32.dll"
base 0x75680000 size 0x0002c000 entry 0x75681275 "apphelp.dll" "C:\Windows\system32\apphelp.dll"
base 0x73cf0000 size 0x0003f000 entry 0x73cfeb31 "uxtheme.dll" "C:\Windows\system32\uxtheme.dll"
base 0x6ca00000 size 0x00779000 entry 0x6cca7530 "nvd3dum.dll" "C:\Windows\system32\nvd3dum.dll"
base 0x730b0000 size 0x00085000 entry 0x730b193b "COMCTL32.dll" "C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.6002.18305_none_88f3a38569c2c436\COMCTL32.dll"
base 0x04740000 size 0x0007c000 entry 0x04777037 "DpoFeedb.dll" "C:\Program Files\DigitalPersona\Bin\DpoFeedb.dll"
base 0x75700000 size 0x0001e000 entry 0x7570152d "USERENV.dll" "C:\Windows\system32\USERENV.dll"
base 0x76f00000 size 0x00084000 entry 0x76f0232e "CLBCatQ.DLL" "C:\Windows\system32\CLBCatQ.DLL"
base 0x74c20000 size 0x0003b000 entry 0x74c21346 "rsaenh.dll" "C:\Windows\system32\rsaenh.dll"
base 0x74ce0000 size 0x000d7000 entry 0x74ce1242 "winbrand.dll" "C:\Windows\system32\winbrand.dll"
base 0x74990000 size 0x0002d000 entry 0x749916d1 "WINTRUST.dll" "C:\Windows\system32\WINTRUST.dll"
base 0x75190000 size 0x000f3000 entry 0x7519169d "CRYPT32.dll" "C:\Windows\system32\CRYPT32.dll"
base 0x752f0000 size 0x00012000 entry 0x752f3502 "MSASN1.dll" "C:\Windows\system32\MSASN1.dll"
base 0x773c0000 size 0x0002a000 entry 0x773c134c "imagehlp.dll" "C:\Windows\system32\imagehlp.dll"
base 0x02da0000 size 0x0005b000 entry 0x02dc9e86 "DpoSet.dll" "C:\Program Files\DigitalPersona\Bin\DpoSet.dll"
base 0x01e00000 size 0x00035000 entry 0x01e0aae6 "btmmhook.dll" "C:\Windows\system32\btmmhook.dll"
base 0x6c190000 size 0x00006000 entry 0x6c191160 "IconCodecService.dll" "C:\Windows\system32\IconCodecService.dll"
base 0x716b0000 size 0x000f4000 entry 0x716b6f85 "WindowsCodecs.dll" "C:\Windows\system32\WindowsCodecs.dll"
base 0x74ea0000 size 0x0003b000 entry 0x74ea1424 "mswsock.dll" "C:\Windows\system32\mswsock.dll"
base 0x74b30000 size 0x00005000 entry 0x74b31564 "wshtcpip.dll" "C:\Windows\System32\wshtcpip.dll"
base 0x71c80000 size 0x0004a000 entry 0x71c82455 "rasapi32.dll" "C:\Windows\system32\rasapi32.dll"
base 0x71c60000 size 0x00014000 entry 0x71c646e9 "rasman.dll" "C:\Windows\system32\rasman.dll"
base 0x71c20000 size 0x00031000 entry 0x71c2142a "TAPI32.dll" "C:\Windows\system32\TAPI32.dll"
base 0x72630000 size 0x0000c000 entry 0x72631a9d "rtutils.dll" "C:\Windows\system32\rtutils.dll"
base 0x65b70000 size 0x00062000 entry 0x65b71412 "mscms.dll" "C:\Windows\system32\mscms.dll"
base 0x71a00000 size 0x00042000 entry 0x71a248ef "WINSPOOL.DRV" "C:\Windows\system32\WINSPOOL.DRV"
base 0x65730000 size 0x00038000 entry 0x65732959 "icm32.dll" "C:\Windows\system32\icm32.dll"
base 0x71ae0000 size 0x00006000 entry 0x71ae1240 "sensapi.dll" "C:\Windows\system32\sensapi.dll"
base 0x74fb0000 size 0x00007000 entry 0x74fb2e66 "credssp.dll" "C:\Windows\system32\credssp.dll"
base 0x74c90000 size 0x00047000 entry 0x74c91695 "schannel.dll" "C:\Windows\system32\schannel.dll"
base 0x74a50000 size 0x0000f000 entry 0x74a5800e "NLAapi.dll" "C:\Windows\system32\NLAapi.dll"
base 0x6eab0000 size 0x00006000 entry 0x6eab150a "rasadhlp.dll" "C:\Windows\system32\rasadhlp.dll"
base 0x74f00000 size 0x00005000 entry 0x74f01a60 "wship6.dll" "C:\Windows\System32\wship6.dll"
base 0x6fd10000 size 0x0000f000 entry 0x6fd1152e "napinsp.dll" "C:\Windows\system32\napinsp.dll"
base 0x6fbb0000 size 0x00012000 entry 0x6fbb186e "pnrpnsp.dll" "C:\Windows\system32\pnrpnsp.dll"
base 0x6fba0000 size 0x00008000 entry 0x6fba13ea "winrnr.dll" "C:\Windows\System32\winrnr.dll"
base 0x76030000 size 0x00049000 entry 0x760311cd "WLDAP32.dll" "C:\Windows\system32\WLDAP32.dll"
base 0x6fb90000 size 0x0000c000 entry 0x6fb94d87 "wshbth.dll" "C:\Windows\system32\wshbth.dll"
base 0x6f9b0000 size 0x00021000 entry 0x6f9b4f16 "mdnsNSP.dll" "C:\Program Files\Bonjour\mdnsNSP.dll"
base 0x74940000 size 0x00028000 entry 0x7494573a "MMDevApi.dll" "C:\Windows\System32\MMDevApi.dll"
base 0x71bb0000 size 0x0002f000 entry 0x71bb3d41 "wdmaud.drv" "C:\Windows\system32\wdmaud.drv"
base 0x71d80000 size 0x00004000 entry 0x71d81030 "ksuser.dll" "C:\Windows\system32\ksuser.dll"
base 0x74a60000 size 0x00007000 entry 0x74a61080 "AVRT.dll" "C:\Windows\system32\AVRT.dll"
base 0x71b80000 size 0x00021000 entry 0x71b88ec6 "AUDIOSES.DLL" "C:\Windows\system32\AUDIOSES.DLL"
base 0x71b10000 size 0x00066000 entry 0x71b1bee5 "audioeng.dll" "C:\Windows\system32\audioeng.dll"
base 0x71660000 size 0x00009000 entry 0x7166370a "msacm32.drv" "C:\Windows\system32\msacm32.drv"
base 0x71470000 size 0x00014000 entry 0x71471350 "MSACM32.dll" "C:\Windows\system32\MSACM32.dll"
base 0x715a0000 size 0x00007000 entry 0x715a2bf7 "midimap.dll" "C:\Windows\system32\midimap.dll"
base 0x04d40000 size 0x00021000 entry 0x04d41b4a "btkeyind.dll" "C:\Program Files\WIDCOMM\Bluetooth Software\btkeyind.dll"
base 0x0b0e0000 size 0x00007000 entry 0x0b0e1581 "HPShared.dll" "C:\Program Files\Hewlett-Packard\HP QuickTouch\HPShared.dll"
base 0x6bee0000 size 0x0010f000 entry 0x6bfa5722 "MFC80U.DLL" "C:\Windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.6195_none_cbf5e994470a1a8f\MFC80U.DLL"
base 0x6c850000 size 0x0000e000 entry 0x00000000 "MFC80ENU.DLL" "C:\Windows\WinSxS\x86_microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.6195_none_03ce2c72205943d3\MFC80ENU.DLL"

[Register memory]
ebx 73d30010 |<96>00 96 00 96 00 96 00 96 00 96 00 96 00 96 00 | ................ |
73d30020 | 96 00 96 00 96 00 96 00 96 00 96 00 96 00 96 00 | ................ |
edx 00000800 | <??>?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? | ??????????????? |
00000810 | ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? | ???????????????? |
00000820 | ?? | ? |
esi 27affa50 |<60>c8 9b 7c aa 00 65 00 01 08 00 00 0b 00 00 00 | `..|..e......... |
27affa60 | 00 00 00 00 00 00 00 00 2c 89 01 00 2c 89 01 00 | ........,...,... |
edi 00ff0090 | <72>61 74 63 68 46 69 78 75 70 | ratchFixup |
00ff00a0 | 4c 4f 44 00 b0 80 5d 00 40 9d 5a 00 50 a4 9a 00 | LOD...].@.Z.P... |
00ff00b0 | 40 62 70 00 b0 62 | @bp..b |

[Extra]
ScriptHeap: 110.32MB/119.96MB (18); 15.20MB

DawnLBrown

Total physical memory: 3070 Mb
Available physical memory: 758 Mb

You running out of memory. The game runs on 1.5 GB of memory. You ran down to 758 MB. Try running less applications and background tasks.

JACKIESEAN

i only had facebook running in the background, do you think a factory reset of my laptop would help ? and thanks for replying x

DawnLBrown

It's doubtful a factory reset of your laptop would help. Check in Task Manager and see what processes are running.

JACKIESEAN

Yeah theres quite a lot of things running in the background, what do i do to solve this issue ? i never had a problem before the new patch ? why now ?

DawnLBrown

Try Gamebooster.

JACKIESEAN

What is game booster ? Xx

JACKIESEAN

What do I need to add to my laptop so I can run sims properly ?? :roll:

Karritz

It is running out of RAM and I don't know that you can add extra RAM to your laptop.