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Seasons serial code is unvalid, so i can't register it?
ThoseDaysAreOver
Posts: 1,315 Member
So when i got Seasons, i registered it on the site, and i soon found out that no ones Seasons icon was showing up on their my page.. however, i noticed that someone's icon did show up.. So i tried to register mine again, and it said my serial was invalid, when i am 100% it is real, because i have it infront of me, physically..
I really want the Seasons icon to show up lol! Help?
I really want the Seasons icon to show up lol! Help?
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It is invalid because you already registered with it. You cannot use a serial number twice.
The icon is still not showing up for most of us. You are registered so you don't have to register again. In fact, unless you buy another copy of the game, you cannot register again.
The Winters family Tree --- My Mods
Sadly it also unregistered the code from the sims 3 site too...>.> I hope I don't have to create 2 tickets with the different teams...ugh...
go to origin.com and customer service link if you need to start a ticket with them.
...that's not at all accurate. Origin and TheSims3.com are both under the auspices of EA, they use the same login. When you buy from Origin it automatically applies the serial code to your login. That registers it here as well as with Origin.
And you Cannot use a serial number that has already been registered, which is why the Origin serial numbers will say "invalid" if you try. Because they have been used already.
The Winters family Tree --- My Mods
I see, i see... So will it ever show up?
It's not gone, it has been used, by you. You are registered.
This site is glitchy as hell, so the icons haven't been showing for people that registered but that has NOTHING to do with your code or your registration. It is all about problems at TheSims3.com and nothing to do with your game, your serial number or your registration.
Your icon may show up eventually. Mine finally did today. I bought it from Origin, digitally, the day it came out. My icon showed for about one hour that day and then was gone.
Today, several weeks later, it showed back up after being missing that entire time.
You ARE registered. This site is buggy. Your icon will probably show up...eventually.
If you bought from Origin digitally though, you can contact them about the problem. They will give you another serial number to use. The thing is, if your icon is not showing up from your first registration that probably won't do any good, the new one will just vanish too. I know this because I did ALL of this the day I bought the game. Like I said, mine finally did show up, today, weeks later.
The Winters family Tree --- My Mods
I have the same problem with my supernatural and I didn't register it first so what am I to d. I asked EA support and they told me to buy a new copy of of that EP. but I can't as I have only got enough money for ONE copy of every game of the sims 3
If you bought it from Origin you can contact their Live Chat through origin and explain the issue. They will ask you for your order number (which you can get from Order history in Origin if you didn't keep the original email). Then they will give you a new serial number.
If you didn't buy from Origin, you are out of luck.
The Winters family Tree --- My Mods
This is the issue with the icons and has been since the release...
http://forum.thesims3.com/jforum/posts/list/675/586025.page#9888321
They did fix this after the maintenance for some. However, after the indexing was complete the issue still exist, so this is still an issue site wide.
If you registered your game there is no need to try and register it again, because you have already used the code.
She has also updated the first page with the current issues they are trying to resolve.
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