Please help. For some unknown reason it shows that I have bought “Date Night” twice and the SimPoints have been deducted twice. Thought it was not supposed to happen. What do I do now? :?:
Please help. For some unknown reason it shows that I have bought “Date Night” twice and the SimPoints have been deducted twice. Thought it was not supposed to happen. What do I do now? :?:
it late night the expansion been out for a long time and people still can't get the name right, I suggest contacting ea support
I think she means the Date Night clothing set from the store, not the Late Night EP.
Change the title of the thread to "Charged Twice - GURU Help!" or something similar. When most people see a title that just says Help, they think it's a general question & leave it up to other simmers to help.
You need a Guru, so it's best to state the problem and the word Guru to flag them.
Please help. For some unknown reason it shows that I have bought “Date Night” twice and the SimPoints have been deducted twice. Thought it was not supposed to happen. What do I do now? :?:
it late night the expansion been out for a long time and people still can't get the name right, I suggest contacting ea support
You know Date Night has been out for a couple of months... I don't know where you're getting the idea the OP meant Late Night... perhaps when the forums have been out for a long time, people can't get the appropriate forums right and posts without thinking....
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Anyways, to OP, I suggest contacting Origin Customer Support. If you go to this link below, you can get the order # so it can be processed much easier if you give the rep that number.
I had this same problem when I bought the Show Stopper set. You need to take a screenshot of your purchase and start an email inquiry with EA help and ask for a representative to call you. Hopefully they'll be able to help you.
Comments
it late night the expansion been out for a long time and people still can't get the name right, I suggest contacting ea support
date night
http://store.thesims3.com/setsProductDetails.html?productId=OFB-SIM3:55032&categoryId=11488&scategoryId=13687&pcategoryId=13686&ppcategoryId=12857
Change the title of the thread to "Charged Twice - GURU Help!" or something similar. When most people see a title that just says Help, they think it's a general question & leave it up to other simmers to help.
You need a Guru, so it's best to state the problem and the word Guru to flag them.
Link to Kael's original post with more photo's of the set.
http://forum.thesims3.com/jforum/posts/list/568527.page
You know Date Night has been out for a couple of months... I don't know where you're getting the idea the OP meant Late Night... perhaps when the forums have been out for a long time, people can't get the appropriate forums right and posts without thinking....
__________________________
Anyways, to OP, I suggest contacting Origin Customer Support. If you go to this link below, you can get the order # so it can be processed much easier if you give the rep that number.
https://www.origin.com/us/account?refresh=1#order-history
I wish you luck and hopefully you get a refund on a duplicate purchase