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    Live Chat Support?

    MissyHissyMissyHissy Posts: 2,022 Member
    in The Sims 3 Help & Technical Discussion
    Hi all.
    I can't find the Live Chat support. Has it gone, or has it been moved? Hope someone can help :)
    *All my mods can be found on The Daily Plumbob*MiAqoAE.png

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      MissyHissyMissyHissy Posts: 2,022 Member
      edited November 2011
      I take it nobody knows? :?
      *All my mods can be found on The Daily Plumbob*MiAqoAE.png
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      NichaedemusNichaedemus Posts: 16,905 Member
      edited November 2011
      Hi,

      To contact Support via Live Chat, do the following:

      1 - Click on Help located at the top right of the navigation bar on the Sims3.com website
      2 - Click on Talk to a Game Advisor
      3 - Log in with your username and password - the username will be your email address associated with your user account
      4 - Fill in the requisite form data fields for sections 1-3
      5 - Under section 4 select Live Chat

      If Live Chat is unavailable you may contact Support via telephone:

      https://help.ea.com/article/customer-support-phone-and-chat-contact-information
      When you need help with The Sims 3 or The Sims 4, be sure to check out the Master Help Thread today!
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      MissyHissyMissyHissy Posts: 2,022 Member
      edited November 2011
      Ahh, thanks! :thumbup:
      *All my mods can be found on The Daily Plumbob*MiAqoAE.png
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      porkchop8porkchop8 Posts: 1
      edited December 2013
      :( :evil: :twisted: :cry:

      I am really distressed and in need of help. I am having issues with starting a new game in the Sims 3. I unloaded and reloaded the sims maybe five times and Have even loaded it on to different computers. I need help and here is my problem.

      When i launch the sims 3 newest version everything is okay until i get to the map loading screen then it starts... it never loads... and if i minimize the game it shows me "the sims 3 stopped working"
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