crashing again !!

JACKIESEAN

Hey guys, am hoping someone can help me out, ive not had a crashing issue for a long time but just recently it is crashing to desktop quite a lot, after 10 minutes of game play !! cant remember what log i have to put for you guys to look at, hoping someone can help me PLZ

SimGuru_BGY_11

Hi there.

Can you post your DXDiag output for review, please?

http://support.ea.com/app/answers/detail/a_id/61

Thanks,

-Big Guy-

JACKIESEAN

Ok thanks but i didnt do this last time ? someone here gave me help on my log report !!

crinrict

Did you try those: http://www.simswiki.info/wiki.php?title=Game_Help:Crash_workarounds

Especially the DEP thing ?

JACKIESEAN

Thanks ill give it a try.

JACKIESEAN

What are the user files ?

crinrict

The files in Documents

JACKIESEAN

crinrict wrote:

Did you try those: http://www.simswiki.info/wiki.php?title=Game_Help:Crash_workarounds

Especially the DEP thing ?

Ive just had time to try this and it still crashed to desktop

JACKIESEAN

I cant log into the sims 3 help site to give my DxDiag report

JACKIESEAN

I even reset my password and still i cant log in to paste my DxDiag

JACKIESEAN

So i finally got to log into EA support but when i click on Question, theres no questions there, how do i submit my question ?? PLZ help someone