they are usually the ones that are there allready in the game the ones the game put in as homeless sims, they are not npc like maids etc just homeless ones, i have ones in riverview that are too some of them are even hot headed so there not fun either lol.
You can fix it with a mod.It's called Nraas Computer and apart from a load of useful things it also allows you to take any sim in CAS.I don't know whether you use mods but I can provide you with a link if you want.
If you don't want to use a mod, you can have a sim befriend them and move them into your house (then move them out and delete the character if you don't want them) so the game will generate a new one. Or you can just befriend them with a stylist sim or take them to the gym with your sim, you can get friendly with the mixologist.
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Send me a friend request for Simport