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    problem about my graphics

    Bigears95Bigears95 Posts: 5 New Member
    in The Sims 3 Help & Technical Discussion
    ok, so my sister got this and we installed it on our computer, a vista, we downloaded it and it says ' Unable to start game Device 0 cannot run this title.
    No supported video graphics card detected. please check your your system hardware.' is anyone else having this problem or do i need to buy a new graphics card? :(

    Comments

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      kduv8kduv8 Posts: 109 New Member
      edited June 2009
      It's important that you read System requirements before buying games so you can prepare for situations like this before they actually happen =)

      FOR WINDOWS VISTA

      * Windows Vista (Service Pack 1)
      * 2.4 GHz P4 processor or equivalent
      * 1.5 GB RAM
      * At least 6.5 GB of hard drive space with at least 1 GB additional space for custom content
      * 128 MB Video Card with support for Pixel Shader 2.0

      For computers using built-in graphics chipsets, the game requires at least:

      * Intel Integrated Chipset, GMA X3000 or above.
      * 2.6 GHz Pentium D CPU, or 1.8 GHz Core 2 Duo, or equivalent
      * 0.5 GB additional RAM

      SUPPORTED VIDEO CARDS
      NVIDIA GeForce series

      FX 5900, FX 5950
      6200, 6500, 6600, 6800
      7200, 7300, 7600, 7800, 7900, 7950
      8400, 8500, 8600, 8800
      9600, 9800, GTX 260, GTX 280

      ATI Radeon™ series

      9500, 9600, 9800
      X300, X600, X700, X800, X850
      X1300, X1600, X1800, X1900, X1950
      2400, 2600, 2900
      3450, 3650, 3850, 3870
      4850, 4870

      Intel® Extreme Graphics

      GMA X3x00 series

      Laptop versions of these chipsets may work, but may run comparatively slower. Standalone cards that are installed in vanilla PCI slots (not PCIe or PCIx or AGP), such as some GeForce FX variants, will perform poorly. Intel integrated chipsets featuring underclocked parts will not perform adequately.
      Integrated chipsets such as the ATI Xpress and the NVIDIA TurboCache variants will have low settings selected, but should run satisfactorily.
      Please note that attempting to play the game using video hardware that isn't listed above may result in reduced performance, graphical issues or cause the game to not run at all.
      The NVIDIA GeForce FX series is unsupported under Vista.

      make sure you meet those specs
    • Options
      Bigears95Bigears95 Posts: 5 New Member
      edited June 2009
      so wait, will this ever work on my horrible computer? or can i just buy a new graphics card also my sister's boyfriend got this for her as a gift. :(
    • Options
      shyshy0886shyshy0886 Posts: 34 New Member
      edited June 2009
      I made the mistake of not reading the requirements because that's how lazy I am, but it has never hurt me before. Come to find out all I gotta do is buy a video card and move on from there. Tomorrow you might wanna call EA and they will talk to you to figure out if your Sysmtem is up to date for Sims 3. They do it step by step, but I just don't know if the video card is the ONLY problem. There are numerous problems out there with people ABOVE standards. Kind of crazy eh?
    • Options
      kduv8kduv8 Posts: 109 New Member
      edited June 2009
      well a graphics card will certainly help one aspect but over all if you dont meet the requirements there's a high chance you will run into many problems while playing the game, simply because your computer cannot keep up with it. Also your comp can over heat and burn up on the inside if you're not careful. this is why it's recommended to just upgrade many things.

      Video card, sound card, motherboard, RAM, Hard Drive. Those are the main things
    • Options
      CaptainXCaptainX Posts: 68 New Member
      edited June 2009
      Right click on "My Computer" on your desktop and select "Manage". When the window pops up, click on "Device Manager" on the left hand side. When that opens up on the right hand side, click the + sign next to where it says "Display Adapters". Post here what that says, exactly.
    • Options
      shyshy0886shyshy0886 Posts: 34 New Member
      edited June 2009
      So getting a video card, like the guy reccomended me to do, is not all I should get? Well I guess I can only blame this on myself. I just feel bad for the people who actually have the requirements and still can't play. *shrug* :cry:
    • Options
      Bigears95Bigears95 Posts: 5 New Member
      edited June 2009
      ok it says NVIDIA GeForce 6150SE nFORCE 430
    • Options
      shyshy0886shyshy0886 Posts: 34 New Member
      edited June 2009
      Ah I found out I had this today, and thought about getting the Vetro NVIDIA GeForce 8400 today. But I just don't want to regret doing so.

      this is what I have...sadly.

      ATI RADEON Xpress 200 series

      I never knew how crappy my video card was until today X_X
    • Options
      CaptainXCaptainX Posts: 68 New Member
      edited June 2009
      That card shows as supported in the system requirements.

      You probably have very old video drivers.

      Go to this page and download the drivers, update them, restart your PC, and try again. It should work for you this time... hopefully.

      http://www.nvidia.com/object/winvista_x86_185.85_whql.html

      Shyshy,

      This is the exact card I have, and the game runs like a dream with all settings at their highest.

      http://www.newegg.com/Product/Product.aspx?Item=N82E16814130325

      I would imagine that the 8400 would do quite well. As long as your PC meets all the other requirements, that should be all you need. Although if you're running Vista I recommend a minimum of 4 GB of RAM.

    • Options
      kduv8kduv8 Posts: 109 New Member
      edited June 2009
      CaptainX wrote:
      That card shows as supported in the system requirements.

      You probably have very old video drivers.

      Go to this page and download the drivers, update them, restart your PC, and try again. It should work for you this time... hopefully.

      http://www.nvidia.com/object/winvista_x86_185.85_whql.html

      Shyshy,

      This is the exact card I have, and the game runs like a dream with all settings at their highest.

      http://www.newegg.com/Product/Product.aspx?Item=N82E16814130325

      I would imagine that the 8400 would do quite well. As long as your PC meets all the other requirements, that should be all you need. Although if you're running Vista I recommend a minimum of 4 GB of RAM.

      Are you blind? no where on here does it support his card... the lowest series is 6200, he's running a 6150

      NVIDIA GeForce series

      FX 5900, FX 5950
      6200, 6500, 6600, 6800
      7200, 7300, 7600, 7800, 7900, 7950
      8400, 8500, 8600, 8800
      9600, 9800, GTX 260, GTX 280
    • Options
      CaptainXCaptainX Posts: 68 New Member
      edited June 2009
      Ahh, nuts, you're right. I mixed up the numbers, I was thinking it said 6510 for some reason.

      Sorry, bigears, you're going to need a new card. Newegg.com sells some good ones, like nVidia GeForce 8400's, for under $60. They're not top of the line, buy they'll definitely run TS3.

      Thanks for pointing out my mistake, kduv8. And no, I'm not blind, just stupid. :mrgreen:
    • Options
      shyshy0886shyshy0886 Posts: 34 New Member
      edited June 2009
      Actually I'm windows XP, and I really do thank you for taking the time to reccomend something! I really would love to play just as much as everyone else ^.^
    • Options
      Bigears95Bigears95 Posts: 5 New Member
      edited June 2009
      ok i guess about $60 dollars isnt that much of a loss
    • Options
      kduv8kduv8 Posts: 109 New Member
      edited June 2009
      reading that again, my comment came across a lot more rude than i thought captainX, lol, sorry about that fellow simmer! =)
    • Options
      shyshy0886shyshy0886 Posts: 34 New Member
      edited June 2009
      It is worth it unless once we get it and we run into the same problems everyone else is too, including bugs and glitches...etc.
    • Options
      kduv8kduv8 Posts: 109 New Member
      edited June 2009
      chances are, by the time you get it there will be a patch out already lol.
    • Options
      CaptainXCaptainX Posts: 68 New Member
      edited June 2009
      kduv8,

      Hehehe I sensed that you didn't mean any harm in that post :)


      Shyshy,

      If you play any other games, it's definitely worth it. You'll notice a big difference in any 3D game you play.

      There's always the possibility of running into glitches and issues, but a lot of the complaints I have noticed on the forums here really are related to system requirements. Assuming your PC meets all the other requirements, you should be good to go with the new card.
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