I bought and registered Sims3 a while back. I downloaded Riverview and redeemed my free simpoints. All goo so far.
I've now bought World Adventures, the box of which promises an Explorers Loot and more simpoints when I register. The problem is that the registration process invoves me signing up to the community, which I've already done. I can't sign up for the community again (my persona and email are, unsurprisingly, already taken... by me) so I can't register. If I can't register I can't get my freebies. I have now developed the 'easily confused' trait and the 'feeling a bit cheated' moodlet is giving -15 mood. Any help would be apreciated.
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You need to be logged in then go to My Page, sub page My Account.
Then click Register a Game. Once you do, on that page there will be a button that says something along the lines of claim free simpoints. As well as something that says, "Congradulations! Your entitled to a free "Explorers Loot".
Hope this helps.