Launcher won't let me log in

rafraf

I can't upload anything to the exchange because whenever I try to log in through the Launcher, a window pops up with the error report below. Is this a problem with the launcher or the website?

HTTP Status 500 -

---

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

org.springframework.web.util.NestedServletException: Request processing failed; nested exception is org.apache.tiles.TilesException: ServletException including path '/WEB-INF/jsp/layouts/blankLayout.jsp'.
org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:583)
org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:501)
javax.servlet.http.HttpServlet.service(HttpServlet.java:690)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
com.ea.sims3.servlet.filter.FunkyLocaleHackFilter.doFilter(FunkyLocaleHackFilter.java:38)
com.ea.sims3.servlet.filter.SetContainerInfoFilter.doFilter(SetContainerInfoFilter.java:53)
org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:738)
org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:96)
org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
com.ea.sims3.management.TracerFilter.doFilter(TracerFilter.java:26)


root cause

org.apache.tiles.TilesException: ServletException including path '/WEB-INF/jsp/layouts/blankLayout.jsp'.
org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:614)
org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:246)
org.springframework.web.servlet.view.tiles2.TilesView.renderMergedOutputModel(TilesView.java:75)
com.ea.sims3.web.view.TilesView.renderMergedOutputModel(TilesView.java:18)
org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:252)
org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1173)
org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:901)
org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:809)
org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:571)
org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:501)
javax.servlet.http.HttpServlet.service(HttpServlet.java:690)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
com.ea.sims3.servlet.filter.FunkyLocaleHackFilter.doFilter(FunkyLocaleHackFilter.java:38)
com.ea.sims3.servlet.filter.SetContainerInfoFilter.doFilter(SetContainerInfoFilter.java:53)
org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:738)
org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:96)
org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
com.ea.sims3.management.TracerFilter.doFilter(TracerFilter.java:26)


root cause

org.apache.tiles.util.TilesIOException: ServletException including path '/WEB-INF/jsp/layouts/blankLayout.jsp'.
org.apache.tiles.servlet.context.ServletTilesRequestContext.wrapServletException(ServletTilesRequestContext.java:298)
org.apache.tiles.servlet.context.ServletTilesRequestContext.forward(ServletTilesRequestContext.java:200)
org.apache.tiles.servlet.context.ServletTilesRequestContext.dispatch(ServletTilesRequestContext.java:179)
org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:606)
org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:246)
org.springframework.web.servlet.view.tiles2.TilesView.renderMergedOutputModel(TilesView.java:75)
com.ea.sims3.web.view.TilesView.renderMergedOutputModel(TilesView.java:18)
org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:252)
org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1173)
org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:901)
org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:809)
org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:571)
org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:501)
javax.servlet.http.HttpServlet.service(HttpServlet.java:690)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
com.ea.sims3.servlet.filter.FunkyLocaleHackFilter.doFilter(FunkyLocaleHackFilter.java:38)
com.ea.sims3.servlet.filter.SetContainerInfoFilter.doFilter(SetContainerInfoFilter.java:53)
org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:738)
org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:96)
org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
com.ea.sims3.management.TracerFilter.doFilter(TracerFilter.java:26)


root cause

java.io.FileNotFoundException: /opt/www/apache-tomcat-5.5.26/work/Catalina/qadev06.onstage.max.ad.ea.com/_/org/apache/jsp/WEB_002dINF/jsp/layouts/blankLayout_jsp.java (Permission denied)
java.io.FileOutputStream.open(Native Method)
java.io.FileOutputStream.<init>(FileOutputStream.java:179)
java.io.FileOutputStream.<init>(FileOutputStream.java:70)
org.apache.jasper.compiler.Compiler.generateJava(Compiler.java:141)
org.apache.jasper.compiler.Compiler.compile(Compiler.java:296)
org.apache.jasper.compiler.Compiler.compile(Compiler.java:277)
org.apache.jasper.compiler.Compiler.compile(Compiler.java:265)
org.apache.jasper.JspCompilationContext.compile(JspCompilationContext.java:564)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:302)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:329)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
org.apache.tiles.servlet.context.ServletTilesRequestContext.forward(ServletTilesRequestContext.java:198)
org.apache.tiles.servlet.context.ServletTilesRequestContext.dispatch(ServletTilesRequestContext.java:179)
org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:606)
org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:246)
org.springframework.web.servlet.view.tiles2.TilesView.renderMergedOutputModel(TilesView.java:75)
com.ea.sims3.web.view.TilesView.renderMergedOutputModel(TilesView.java:18)
org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:252)
org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1173)
org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:901)
org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:809)
org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:571)
org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:501)
javax.servlet.http.HttpServlet.service(HttpServlet.java:690)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
com.ea.sims3.servlet.filter.FunkyLocaleHackFilter.doFilter(FunkyLocaleHackFilter.java:38)
com.ea.sims3.servlet.filter.SetContainerInfoFilter.doFilter(SetContainerInfoFilter.java:53)
org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:738)
org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:96)
org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
com.ea.sims3.management.TracerFilter.doFilter(TracerFilter.java:26)


note The full stack trace of the root cause is available in the Apache Tomcat/5.5.26 logs.

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Kaitlin1993138

The same thing is happening to me, it won't even let me visit any pages on this website except the forums.

45rpm

I got it to but i logged in by clicking on the store and using the log in there
That worked

must have a glitch at the moment