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    Free Item from Newsletter

    bglissonbglisson Posts: 58 Member
    in The Sims 3 Store General Discussion
    Where on the My Account page do I enter the coupon code to redeem the free lamp from the email newsletter?

    Comments

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      eiphos1212eiphos1212 Posts: 1,008 Member
      edited September 2009
      I don't know but most people are finding it doesn't work anyway. If you've only got 9 digits then yours wont work. :( sorry if I was unhelpful.
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      ZeekSliderZeekSlider Posts: 5,831 Member
      edited September 2009
      There's only two places you can enter coupon codes. One is clearly one of those four sets of four numbers/letters that doesn't match the code, and the other is just a single box to enter the numbers/letters in.

      And neither location works for the code. :roll:
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      JaseJase Posts: 2,147 Member
      edited September 2009
      Me either...

      When I tried to redeem the code I just got an error message that I've entered an invalid code.

      I hope this is fixed soon.
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      PhrixyPhrixy Posts: 1
      edited September 2009
      I hope they figure this out. .-. I can't even find where you would put the code in.
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      bglissonbglisson Posts: 58 Member
      edited September 2009
      Ya you would think there would be a coupon place on the account page or that they would have told you where to enter it at better.
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      janesansiblejanesansible Posts: 7 New Member
      edited September 2009
      I tried this so many times in so many ways...ah...please fix this soon. :?:
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      lonestarlvnlonestarlvn Posts: 20 New Member
      edited September 2009
      This is just plain crazy that we receive the newsletter telling us to redeem a coupon code for a free item and then it doesn't work. I don't know about others but this sort of thing just makes me more uncomfortable about buying any expansion pack or anything else for that matter from EA.
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      Sgizzle09Sgizzle09 Posts: 4,179 Member
      edited September 2009
      I clearly see why they did this...Perhaps because they betrayed their simfans by offering free exclusive items to people who are first time buyers 3 1/2 months AFTER the game had been released (not considering those BIG fans who already bought ALL the items in the store)

      To me, this lamp (that is obviously not working for us to download) is ANOTHER slap in the face...hmmm are we really worth just a lamp?!

      Sorry but the store prices are an outrage and to offer this stupid nondownloadable lamp for free is saying how much we really mean to them!

      EA, we have made you who you are today and this is how you repay us?! A lamp?? When you gave the first time buyers a coffee table, clock, and a shirt?!!

      Something is definately not right and I am really upset about this but what do they care? Oh, wait, THEY DONT! :x :cry:
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      hellincal2hellincal2 Posts: 93 New Member
      edited September 2009
      Ok I got the VIP message yesterday but I don't see anything about a free lamp. It just tells you about the free stuff for the first time point buyers and the Holloween stuff. Is their an other VIP e-mail.
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      PoppyBPoppyB Posts: 2,506 Member
      edited September 2009
      http://forum.thesims3.com/jforum/posts/list/108777.page
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      Sgizzle09Sgizzle09 Posts: 4,179 Member
      edited September 2009
      Hey everyone...read the thread below...they addressed it and said they are "looking into it" BUT thats all the ever do and then we hear no response after that...

      http://forum.thesims3.com/jforum/posts/list/108777.page[url][/url]
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      Sgizzle09Sgizzle09 Posts: 4,179 Member
      edited September 2009
      DOUBLE POST
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      EndlessSims3EndlessSims3 Posts: 1,077 Member
      edited September 2009
      Well I guess we just have to waite and see if they will send us a new better codes in our emails! All though I hope they do fix this problem soon!
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      Sgizzle09Sgizzle09 Posts: 4,179 Member
      edited September 2009
      EndlessSims3 wrote:
      Well I guess we just have to waite and see if they will send us a new better codes in our emails! All though I hope they do fix this problem soon!
      Yea, even though it is a stupid cheapy item, the least they could do is give us a working code!

      They always say "we will look into this issue" and then NEVER give you a response. Sort of like the Mr. Cheesy Sale-no response. Oh and the personal issue with my game being SLOOOOOOW--yea no response either...Not expecting them to ACTUALLY "look into it" since they NEVER do...
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      EndlessSims3EndlessSims3 Posts: 1,077 Member
      edited September 2009
      Sgizzle09 wrote:
      EndlessSims3 wrote:
      Well I guess we just have to waite and see if they will send us a new better codes in our emails! All though I hope they do fix this problem soon!
      Yea, even though it is a stupid cheapy item, the least they could do is give us a working code!

      They always say "we will look into this issue" and then NEVER give you a response. Sort of like the Mr. Cheesy Sale-no response. Oh and the personal issue with my game being SLOOOOOOW--yea no response either...Not expecting them to ACTUALLY "look into it" since they NEVER do...

      That is so true sometimes. I checked that post and that simguru is offline huuummmm? :(
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      simluvrsimluvr Posts: 11 New Member
      edited September 2009
      Pretty much like the store sale? That was a joke. I never had anything available in the store on-sale, until the last day and then it was a couple lame hairs I wouldn't take if they gave them to me free.
      I was actually excited about this lamp, until I couldn't find it. In regards to the answer we received, my code doesn't work, so why should I keep entering it.

      Does anyone else have trouble entering the forum via community forum? I can't at all. I always have to work around it, this time by going to help.
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      EndlessSims3EndlessSims3 Posts: 1,077 Member
      edited September 2009
      the first post is mine then 2 other posts on this too!

      http://forum.thesims3.com/jforum/posts/list/108766.page
      http://forum.thesims3.com/jforum/posts/list/108616.page
      http://forum.thesims3.com/jforum/posts/list/108617.page

      This post is they are looking into it! SimGuru
      http://forum.thesims3.com/jforum/posts/list/108777.page
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      JalidaJalida Posts: 2,181 Member
      edited September 2009
      I guess I look at it differently. Sure it would be nice if the code worked before they send out the newsletter, but really what are we talking about here, a lamp, just a lamp, not a piano, not a half wall, not a hot tub, and not a diving board, it's not some FREE update to the game like they promised a while back saying it would be out in a couple weeks, and it's not the neighborhood editor like they also promised, it's only a lamp. It's really not a big deal whether we get it today or tommorrow or next week.

      The way that I see it, this "promotion" is purely to get people into the store and possibly convert non buyers into buyers. If they just get a small % of people that have no points on their account to spend $10 then their promotion has worked. We all know that the forums are filled with people that will not buy from the store, but it's also filled with people that will buy from the store too, and perhaps some of those buyers haven't been buying as often as EA would like them to, so this little lamp is just a way to get people to come into the store and maybe check it out, or check it out again and see if they can convert those non buyers into buyers.



      It is good that somepeople brought this to the attention of EA in their forums (see they do read huh?) however it's not the end of the world, it's no reason to get all ***** about it. Pick you battles wisely and complain about things that are worth complaining about, leave the whining to somebody else.

      Take deep breath and remember... It's just a lamp.
      Post edited by Unknown User on
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      hellincal2hellincal2 Posts: 93 New Member
      edited September 2009
      I just checked in the Store under lighting, floor and the (not a street floor lamp) is there as a free download. I put it in the came and went in and checked and its in my game. Maybe they decided to just put it up as a free download.
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      SimGuruHydraSimGuruHydra Posts: 1,458 Member
      edited September 2009
      Hi Simmers,

      Yes, it's now available as a free download here:
      http://store.thesims3.com/productList.html?categoryId=11509&scategoryId=11547&pcategoryId=11545&index=0

      Thanks for your patience, everyone :).
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      igzigpuffigzigpuff Posts: 2,634 Member
      edited September 2009
      Showing up late to the party sometimes pays off :lol:..

      Thanks for the Free lamp EA... :mrgreen:
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      EndlessSims3EndlessSims3 Posts: 1,077 Member
      edited September 2009
      ty for fixing the problem simguru's! I like the lamp! I did get the new email from VIP! So when will we get a piano drums a diving board and a neighborhood editor? Please can we have theses items through VIP? ty! :)
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