All gallery pets are black they have no color..

Rudiarose

Is the Gallery broken at the moment?

Cupid

doesn't appear to be broken for me

rosemow

Hello
Are the pets appearing black when you are looking at the gallery pictures, or do they turn black when you bring them ino your game ?

Rudiarose

rosemow wrote: »

Hello
Are the pets appearing black when you are looking at the gallery pictures, or do they turn black when you bring them ino your game ?

When I add them to the create a sim. Also, there seems to be no mixer of furs in genetics for pets. A rainbow colored animal and a striped on cannot have a rainbow striped child. Or spotted. It seems to be either or and that is not how pet gens work.

rosemow

Hello
Other simmers are also having this issue,
It would be good to post feedback on this AHQ EA site
https://answers.ea.com/t5/Bug-Reports/OPEN-CD-Cats-and-Dogs-turn-black/m-p/6418723#M50935

luthienrising

Rudiarose wrote: »

rosemow wrote: »

Hello
Are the pets appearing black when you are looking at the gallery pictures, or do they turn black when you bring them ino your game ?

When I add them to the create a sim. Also, there seems to be no mixer of furs in genetics for pets. A rainbow colored animal and a striped on cannot have a rainbow striped child. Or spotted. It seems to be either or and that is not how pet gens work.

One user in that thread was able to get it to work by generating a new Sims folder and trying in a new save. He wasn't sure which one of those fixed the problem, though. (It wouldn't be the mod/CC possibility he mentioned, as people with no mods/CC have reported the same problem.) It might be worth trying to see if just regenerating the folder, and probably also deleting localthumbcache, helps. Never mind! The problem recurred for him

rosemow

Hello
A simmer has posted that doing this helped

GUYS - i might have find tiny solution - use the pet from galery, merge it with your house - go into pain mode - it should show you its colours - use eyedropper (E) and add on the pet anywhere the same colour (you wont change its look) but to me it show after the pet as intended. Hope it will work for you too S

littlemissgogo

it seems at the very least it's dogs with custom paint jobs. I can only get them to appear normally by removing their paint job.

ronnigirl67

I ran into this issue yesterday. At first, I thought it was because of custom paint. I tried to add a custom tiger, it shows up black. When I tried to add a tiger from other simmers, they all worked as intended. Every custom pet I tried to use from that first ID shows up black. That's the only ID I've had trouble with.....though I've only tested 10 different ID's so far.

rosemow

ronnigirl67 wrote: »

I ran into this issue yesterday. At first, I thought it was because of custom paint. I tried to add a custom tiger, it shows up black. When I tried to add a tiger from other simmers, they all worked as intended. Every custom pet I tried to use from that first ID shows up black. That's the only ID I've had trouble with.....though I've only tested 10 different ID's so far.

Hello
I am sorry that you had this issue with pets from one id, It is good that Pets from other simmers are appearing as they are meant to look.

MushyOreo

FIX
Hello fellow simmers, I figured out a fix to this, sorda. I have this problem too, and when I try to use it it turns up black. I un-saved it then tryed and it worked! So, try to un-save, find it, then put it in and save it again so you wont loose it.
-Mush :)

rosemow

MushyOreo wrote: »

FIX
Hello fellow simmers, I figured out a fix to this, sorda. I have this problem too, and when I try to use it it turns up black. I un-saved it then tryed and it worked! So, try to un-save, find it, then put it in and save it again so you wont loose it.
-Mush

Hello @MushyOreo
Did you delete the pets household from your library, then when you redownloaded it the second time, the issue wasn’t there?

catloverplayer

ronnigirl67 wrote: »

I ran into this issue yesterday. At first, I thought it was because of custom paint. I tried to add a custom tiger, it shows up black. When I tried to add a tiger from other simmers, they all worked as intended. Every custom pet I tried to use from that first ID shows up black. That's the only ID I've had trouble with.....though I've only tested 10 different ID's so far.

A lot of this is due to Radion Cards and Graphics Chips and some Nvidea Graphic Cards that are suppose to be compatible. Hopefully Maxis can work with these card creators and get this fixed in a patch.

MushyOreo

> Hello @MushyOreo
> Did you delete the pets household from your library, then when you redownloaded it the second time, the issue wasn’t there?

Nor for me no, but only the animal I deleted and got fixed, so you might need to do the others if you want them all done

MushyOreo

I don't know how to work this I just made the account because I was having the same issue sorry about that failure there ^^

rosemow

MushyOreo wrote: »

> Hello @MushyOreo
> Did you delete the pets household from your library, then when you redownloaded it the second time, the issue wasn’t there?

Nor for me no, but only the animal I deleted and got fixed, so you might need to do the others if you want them all done

Hello.
It is good that you were able to fix the issue with the pet.