I'm trying to redownload somethings and the launcher keeps giving me this message, I already tried restarting the computer.I do not want to reinstall my games.:/ Any ideas? It was working fine last night.
The log says: 2016/08/25|22:39:58|assetId: 4187730|Exchange Download Failure. No files to download, already installed||||Build Version: 1.69.43.024017|Platform: PC|Locale: en_US|Content URL:
http://store.thesims3.com|Web Services URL:
http://igs.thesims3.com|
2016/08/25|22:41:41|assetId: 7975880|Exchange Download Failure. No files to download, already installed||||
2016/08/25|22:42:12|assetId: 7975880|Exchange Download Failure. No files to download, already installed||||
2016/08/25|22:44:27|assetId: 7975880|Exchange Download Failure. No files to download, already installed||||Build Version: 1.69.43.024017|Platform: PC|Locale: en_US|Content URL:
http://store.thesims3.com|Web Services URL:
http://igs.thesims3.com|
2016/08/25|22:45:05|assetId: 4631460|Exchange Download Failure. No files to download, already installed||||
2016/08/25|22:45:34|assetId: 4187730|Exchange Download Failure. No files to download, already installed||||
2016/08/25|22:46:12|assetId: 7420503|Exchange Download Failure. No files to download, already installed||||
2016/08/25|22:52:17|assetId: 5182185|Exchange Download Failure. No files to download, already installed||||
2016/09/03|21:17:41|OFB-SIM3:23116|Store Download Failure. Http status error||HTTP status error: 500|
http://na.lvlt.sims3store.cdn.ea.com/s/p/sims/sims3/sims3store/objects/stoveProvence/stoveProvence.Sims3Pack?nvb=20160903210738&nva=20160903225738&token=025b01254b0c0d8aa41c0|Build Version: 1.69.43.024017|Platform: PC|Locale: en_US|Content URL:
http://store.thesims3.com|Web Services URL:
http://igs.thesims3.com|
2016/09/03|21:37:13|OFB-SIM3:18157|Store Download Failure. Http status error||HTTP status error: 500|
http://na.lvlt.sims3store.cdn.ea.com/s/p/sims/sims3/sims3store/skins/aftopvicblouselace/aftopvicblouselace.Sims3Pack?nvb=20160903212718&nva=20160903231718&token=0e4c58227392b1b6fa49e|
2016/09/04|01:01:29|OFB-SIM3:21454|Store Download Failure. Http status error||HTTP status error: 500|
http://na.lvlt.sims3store.cdn.ea.com/s/p/sims/sims3/sims3store/objects/chairDiningBeach/chairDiningBeach.Sims3Pack?nvb=20160904005134&nva=20160904024134&token=0b5f729aea45c60e38367|Build Version: 1.69.43.024017|Platform: PC|Locale: en_US|Content URL:
http://store.thesims3.com|Web Services URL:
http://igs.thesims3.com|
2016/09/06|20:39:55|assetId: 7623405|Exchange Download Failure. Download manifest server error.||||Build Version: 1.69.43.024017|Platform: PC|Locale: en_US|Content URL:
http://store.thesims3.com|Web Services URL:
http://igs.thesims3.com|
2016/09/06|20:40:10|assetId: 7623405|Exchange Download Failure. Download manifest server error.||||
2016/09/06|20:40:24|assetId: 4631460|Exchange Download Failure. Download manifest server error.||||
2016/09/06|20:41:20|assetId: 8812998|Exchange Download Failure. Download manifest server error.||||
2016/09/06|20:48:21|assetId: 4631460|Exchange Download Failure. Download manifest server error.||||Build Version: 1.69.43.024017|Platform: PC|Locale: en_US|Content URL:
http://store.thesims3.com|Web Services URL:
http://igs.thesims3.com|
2016/09/06|20:49:28|assetId: 7623405|Exchange Download Failure. Download manifest server error.||||
2016/09/06|20:50:30|assetId: 4631460|Exchange Download Failure. Download manifest server error.||||
2016/09/06|20:52:51|assetId: 7975880|Exchange Download Failure. Download manifest server error.||||
For some reason it wont connect to internet.
Edit:
I already tried restarting my laptop, clearing IE's cache(I have IE EDGE)
Comments
https://graceymanorsims3.tumblr.com/
Try deleting the missingdeps file your DCCache folder (Documents/Electronic Arts/The Sims 3/DCCache). Sometimes that file gets corrupted and can cause issues with the launcher. It's safe to delete as it will regenerate itself.
You can also try clearing Internet Explorers cookies and cache because the launcher uses its resources.
If that doesn't work you can try a clean Sims 3 folder. Do this by moving your current Sims 3 folder (Documents/Electronic Arts/The Sims 3) to your desktop. Then open your game so a new clean Sims 3 folder is generated. Then try downloading and see if that works.
browsers cache recommended by Napoleonwrasse is a better choice i think.
https://kb.wisc.edu/page.php?id=15141
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Being unable to login does not mean there is something wrong with the game's installation if it was working prior. Installed program files do not suddenly "go bad."
NRaas has moved!
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Blah? Wait a minute, I was expressing frustration to some extent but that wasn't meant to be directed at you.
I can see where it's difficult to know whom to trust for tech advice when new to these forums and whom maybe not so much. I suppose. What I really meant was, I wish players didn't feel like they had to go through all of that when it's usually unnecessary (there are exceptions) and yes, I agree that EA could provide much better support than they currently do when issues like this arise.
You can think of me as rude and uncaring if that makes you feel better, but I hope most folks here know that isn't really the case. I'm sorry if it came across that way.
NRaas has moved!
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@igazor You're not rude at all.You're very helpful, I think.I tried all the suggestions, here, but unfortunately, couldn't get it fixed.Even reset my box.I uninstalled and reinstalled, that seems to be working for now.
I ended up having to uninstall my games and reinstall them.I tried calling EA, but they sent me a link to when your launcher won't open.It would open just wouldn't connect.
https://graceymanorsims3.tumblr.com/
https://graceymanorsims3.tumblr.com/
I'm actually having issues again myself.
https://graceymanorsims3.tumblr.com/