game will not update

nekotlc

I have tried to update the sims 4 to the latest patch and it it will not update. I tried repairing the game and it still won't update. Is there anything I can do to get my game up to date? A little help will be appreciated please.

rosemow

Hello
Try shutting down your computer completely. Start the computer again, then log into Origin and see if that helps you to update the game.
If the issues remain, try uninstalling and reinstalling origin and see if that helps

nekotlc

Hello, Rose I tried your suggestions and it sadly didn't work. Thanks for the sugestions do you have any other ideas?

rosemow

nekotlc wrote: »

Hello, Rose I tried your suggestions and it sadly didn't work. Thanks for the sugestions do you have any other ideas?

When you log into Origin, go to Game Library, right click on the sims 4 picture, and check for updates, does it still say that there is an update available? If it does, try clicking on the update button and see if that helps.

nekotlc

I checked and it dose not have any updates available. I am going to try uninstalling it and reinstall it.

Pamtastic72

@nekotlc is there any chance it auto updated?

rosemow

nekotlc wrote: »

I checked and it dose not have any updates available. I am going to try uninstalling it and reinstall it.

The game may have already autonatically updated when you logged into Origin.

Pamtastic72

I was just thinking since it's showing no available updates, maybe it did it automatically as mine did.

nekotlc

I checked the game version to see if it was 1.32.1.1020 the current version it should be if it patched, instead it was 1.31.37.1020 the last version, meaning it has not updated. Thanks anyways for the suggestions though.

Jagwithtude

My game didn't want to update this time either, I finally got it to update by removing my sim 4 folder, starting the game so it generated a new sims 4 folder, it updated after that.

rosemow

Hello
Was the version listed on the game screen or in the game text file?
Sometimes the text file doesn't update until you have played the game once after applying the patch.

nekotlc

Update I removed the sims 4 folder and started the game and afterwards it updated. Thanks to everyone for the suggestions

rosemow

It is great that your game has updated now