Homes disappearing

Chanty25

When I try to play a household, once it loads the house itself is gone. It just disappears along with everything else like it is a vacant lot. Since it was one of the original houses that came with game it is gone. Loading screen is missing words and phrases also. I still can't play the police career because it takes you to the select a town screen if you try to issue an APB.

rosemow

Hello
If you have cc/mods in your game, move your mods folder to the desktop. Then start the game and see if the issues are still there. If it has helped with the issues, put your mods/ CC back into the newly generated mods folder that is in the sims 4 folder one by one or in batches and testing after each one to see which is the causes of the problem.

If the issues remain, the autosave file may be causing issues. Go to your save folder in Documents -Electronic Arts-Sims 4 folder and move the slot_00000001.save to your desktop. That is the autosave file. Then launch the game. Press the load button , load your save game file, play the game and see if it is working okay.

Do you have much free space on the drive where your Sims 4 game is installed?

Try starting a new save game and test to see if the issues occur in that new save game also,

If the issues remain, try doing the suggestions in the first post of this AHQ EA thread
http://answers.ea.com/t5/The-Sims-4/INFO-REQUEST-Houses-Lots-disappear/td-p/4620279

Chanty25

I removed the auto save file and that seem to have worked unfortunately I lost my two mansions from the base game. Thank you.

rosemow

Hello
Are they the two Maxis homes that come with the game? If they are, you can start a new save game, go into build mode on the two lots that contain those homes, then save the homes to your library. Then go back to the current save game and place the homes into your world from your library.

SimQARobo

Hello @Chanty25

If you still have the broken saves, I'd like to take a look at them.

Chanty25

What is an error code 800?

rosemow

Chanty25 wrote: »

What is an error code 800?

Hello
A simmer in this thread on the AHQ EA site was having this error appear in their game also
http://answers.ea.com/t5/The-Sims-4/Error-800-Lot-Bug/td-p/5831281

It would be good to share your saves that have the issues, with SimQARobo
To send your save files to him , zip your saves into a zip folder, then upload the zip folder to Dropbox , mediafire or google drive, then pm him the link to the folder that you have uploaded.
To pm him, click on SimQARobo's name in this thread, and it will take you to his wall. On the top right hand side of the screen, there is a " Message" button. Press that and you can then write your message and include the link to the file

Chanty25

I am sick and tire of all of these glitches and problems. You can't even play the game. Now I just get a loading screen when trying to play a family.

rosemow

Chanty25 wrote: »

I am sick and tire of all of these glitches and problems. You can't even play the game. Now I just get a loading screen when trying to play a family.

Hello
I am sorry that you are having these issues
Try starting a fresh new save game and test to see if the issues are occurring in the new save game,

IngeJones

Sounds like the old bluelotting problem

rosemow

Try also,resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated.
Start a new game and test to see if the issue is in that new save game.
Exit the game and then copy back the "options.ini" or "options" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders from the desktop sims 4 folder.Test the game between placing back each folder.

Do you have much free space on the drive where your Sims 4 game is installed?

Chanty25

I tried a new save. That worked. Thanks again.

rosemow

Chanty25 wrote: »

I tried a new save. That worked. Thanks again.

You're welcome You could go back to your old save game, and save your sims to your library through manage households, and place them into the new save game.They will lose though any relationships that your sims have with sims not in their household, and will lose their inventory and collections progress. They will retain though their skills, reward traits, aspiration progress and their careers.

Chanty25

Thanks I got my homes back

rosemow

Chanty25 wrote: »

Thanks I got my homes back

That is great!