Hacked

TheMiloBaby

Honestly I'm not sure where to put this but someone tried to hack my sims account. When I tried to sign into origin it wouldn't let me. I noticed an e-mail from EA after realizing that the e-mail to reset my password was not arriving.

The content of the e-mail (which I changed some of the e-mail to **** so not to break any forum rules):

-- On January 1, 2018 8:55:43 GMT PM, the primary email address linked with your EA Account was changed to:

sims****@bk.ru --

They did not hack my e-mail so I was able to get my account back. However I'm wondering if this happened to anyone else and is there anything else I can do beside change my password (which I already did)?

rosemow

Hello
I am sorry that you were hacked You may like to use “ log in verification’ as an extra security. This link explains about this, and setting it up.
https://help.ea.com/en-us/help/account/origin-login-verification-information/

Nichaedemus

Hi,

To add to the above, there are additional steps that you can take to help secure your EA Account:

https://help.ea.com/help/account/how-to-maintain-account-security

plopppo2

TheMiloBaby wrote: »

Honestly I'm not sure where to put this but someone tried to hack my sims account. When I tried to sign into origin it wouldn't let me. I noticed an e-mail from EA after realizing that the e-mail to reset my password was not arriving.

The content of the e-mail (which I changed some of the e-mail to **** so not to break any forum rules):

-- On January 1, 2018 8:55:43 GMT PM, the primary email address linked with your EA Account was changed to:

sims****@bk.ru --

They did not hack my e-mail so I was able to get my account back. However I'm wondering if this happened to anyone else and is there anything else I can do beside change my password (which I already did)?

Woah!

2 stage verification can be pointless if the email has been compromised.

*

However, you need to assume your email address IS compromised and you need to make sure you change your password on your email account - ie the one registered to Origin.

The point being, you can change your Origin password, etc; however, with a compromised email account, someone can intercept an authentication email.

[*Post edited to remove discussion of moderation - EA_Mage]

KjrockPlayer

That happened to me in the past quit a lot but i had more than one email confirmed to that account so in the end EA changed my email and i have had no problems since (touching wood) i created a new email and only use it for the sims and origin nothing else i also change my password monthly and use 2step verification set up as well of security questions .(edit) in case of confusion in origin there is a option to add a extra email to add to security measure's i only did this because i was fighting a loosing battle only EA can change the email you use for the account in my case i was so fed up i rang to close my account to stop them haking it but everything worked out in the end hope you get sorted out