VC++ runtine redistributable package error. Error: 327684:1

dreamprisoner

I can't get Sims 4 to install, because every time it says VC++ runtime redistributable package error not installed correctly.

I've tried repairing and uninstalling then re-installing the 2013 vc files for x64 and x86 in
Programme Files (x86) > Origin Games > The Sims 4 > _Installer > vc > vc2013 > redist

I also tried installing the vc files in the vc2010 file (but they failed to install)

As well as deleting the latest Microsoft update and then restarting; and running origin as administrator.

rosemow

Hello
I am sorry that you are having this issue. Doing what you have done usually helps with the issues.
Try completely shutting down and restarting the computer again, then see if that helps.

Try going to Windows Update and make sure the computer is fully updated.

Try uninstalling and reinstalling origin.

Edit : This is a link about the issue that may help
https://help.ea.com/en-us/help/origin/origin/your-vc-runtime-package-has-not-installed-correctly-error-troubleshooting/

dreamprisoner

rosemow wrote: »

Try uninstalling and reinstalling origin.

Phew, this worked. Thank you so much Rose.

rosemow

I am glad that the issue has been fixed

angelinpainp

Error: 327684:1
Not understanding why this has happened. I uninstalled sims 4 and now I cannot reinstall it. I have uninstalled origin and still having the same issue.

rosemow

angelinpainp wrote: »

Error: 327684:1
Not understanding why this has happened. I uninstalled sims 4 and now I cannot reinstall it. I have uninstalled origin and still having the same issue.

Hello
Try right clicking the origin icon on the desktop and click " run as administrator ". Then see if that helps

Try going to Windows Update and make sure the computer is fully updated.

If the issue remains, try doing this and see if that helps
https://help.ea.com/en-us/help/origin/origin/your-vc-runtime-package-has-not-installed-correctly-error-troubleshooting/