I haven't been able to bring up thesims3.com in Firefox for the last 2 days. I have tried shutting down my computer and CTRL + f5 to refresh the browser to no avail. I can pull it up in my Chrome Browser though. So wondering if this a technical issue on your end?
I keep getting error that reads:
Oops!
We are not able to process your request.
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firefox is my choice browser as well. so whenever i cant open the site with it i also go to chrome.
usually if it works in chrome then i know its a site problem not firefox. but i also confirm java is up to date and as well as plugins
see this cool firefox plugin site to confirm u have everything up to date https://www.mozilla.org/en-US/plugincheck/
I got the "Oops.." page too yesterday while trying to reply to a specific post, replying to other topics gave no problem. I think it's just the site's systems being a bit weird.