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    "Can You Run It," says No. Now What?

    nestnest Posts: 9 New Member
    in PC - Technical Discussions
    I tried the Can You Run It thing, and everything passes with flying colors...except my CPU. Am I screwed basically?

    This is what it said...

    Minimum: Intel Core 2 Duo E4300 or AMD Athlon 64 X2 4000+ (2.0 GHz Dual Core required if using integrated graphics)
    You Have: Pentium(R) Dual-Core CPU E5500 @ 2.80GHz

    I upgraded this thing to Play Sims 3, but it still lags in Buy/Build mode but the game itself runs fine. I don't want to spend the money on Sims 4 and have it not work. Am I looking at my only option being a whole new PC?

    Comments

    • Options
      CodySimsteinCodySimstein Posts: 1,466 Member
      Hello,

      Could you post the rest of your system specifications - the 'System' and 'Display' sections of a DxDiag report please.

      http://help.ea.com/en/article/how-to-gather-dxdiag-information/

      Thanks,

      Cody
      Member of the Tech Responders team.


      Ask me about custom-built PCs!

      Need to upgrade? - $400 for high settings in Sims 4 --> http://pcpartpicker.com/p/LtphdC
    • Options
      nestnest Posts: 9 New Member
      Sure thing and thanks! Let me know if I missed something...


      ------------------
      System Information
      ------------------
      Time of this report: 9/2/2014, 08:58:27
      Machine name: OWNER-PC
      Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
      Language: English (Regional Setting: English)
      System Manufacturer: ASUSTeK Computer INC.
      System Model: CM5671
      BIOS: BIOS Date: 04/16/10 09:24:43 Ver: 08.00.14
      Processor: Pentium(R) Dual-Core CPU E5500 @ 2.80GHz (2 CPUs), ~2.8GHz
      Memory: 10240MB RAM
      Available OS Memory: 10240MB RAM
      Page File: 2493MB used, 17983MB available
      Windows Dir: C:\Windows
      DirectX Version: DirectX 11
      DX Setup Parameters: Not found
      User DPI Setting: Using System DPI
      System DPI Setting: 96 DPI (100 percent)
      DWM DPI Scaling: Disabled
      DxDiag Version: 6.01.7601.17514 32bit Unicode


      ---------------
      Display Devices
      ---------------
      Card name: AMD Radeon HD 6700 Series
      Manufacturer: Advanced Micro Devices, Inc.
      Chip type: AMD Radeon Graphics Processor (0x68BA)
      DAC type: Internal DAC(400MHz)
      Device Key: Enum\PCI\VEN_1002&DEV_68BA&SUBSYS_31501682&REV_00
      Display Memory: 4095 MB
      Dedicated Memory: 1011 MB
      Shared Memory: 3084 MB
      Current Mode: 1600 x 900 (32 bit) (60Hz)
      Monitor Name: Acer H203H
      Monitor Model: Acer H203H
      Monitor Id: ACR0103
      Native Mode: 1600 x 900(p) (59.978Hz)
      Output Type: DVI
      Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
      Driver File Version: 8.17.0010.1247 (English)
      Driver Version: 13.251.0.0
      DDI Version: 11
      Driver Model: WDDM 1.1
      Driver Attributes: Final Retail
      Driver Date/Size: 12/6/2013 18:01:52, 1318552 bytes
      WHQL Logo'd: Yes
      WHQL Date Stamp:
      Device Identifier: {D7B71EE2-2BFA-11CF-ED71-5A11BEC2C535}
      Vendor ID: 0x1002
      Device ID: 0x68BA
      SubSys ID: 0x31501682
      Revision ID: 0x0000
      Driver Strong Name: oem33.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:13.251.0.0:pci\ven_1002&dev_68ba
      Rank Of Driver: 00E62001
      Video Accel: ModeMPEG2_A ModeMPEG2_C
      Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
      {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
      {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
      {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
      {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
      D3D9 Overlay: Not Supported
      DXVA-HD: Not Supported
      DDraw Status: Enabled
      D3D Status: Enabled
      AGP Status: Enabled
    • Options
      CodySimsteinCodySimstein Posts: 1,466 Member
      I'm a little worried about your RAM and the lack of it. The pagefile seems to suggest you had more RAM at one point, and your model comes with 4GB of RAM standard. It sounds like either your RAM sticks have come loose, or they have broken.

      But for everything else, your system should be playing medium-high or high settings.

      I hope this helps and keep simming,

      Cody
      Member of the Tech Responders team.


      Ask me about custom-built PCs!

      Need to upgrade? - $400 for high settings in Sims 4 --> http://pcpartpicker.com/p/LtphdC
    • Options
      nestnest Posts: 9 New Member
      Well that sounds bad. When I check my RAM on the system it says 10.0GB Installed Memory. Would I need to check inside to see if that's still true?
    • Options
      CodySimsteinCodySimstein Posts: 1,466 Member
      nest wrote: »
      Well that sounds bad. When I check my RAM on the system it says 10.0GB Installed Memory. Would I need to check inside to see if that's still true?

      Oh, okay that makes more sense. I thought you had only 1GB but I misread it. Everything looks perfectly fine :)

      Happy simming!

      Cody
      Member of the Tech Responders team.


      Ask me about custom-built PCs!

      Need to upgrade? - $400 for high settings in Sims 4 --> http://pcpartpicker.com/p/LtphdC
    • Options
      nestnest Posts: 9 New Member
      Thank you so much!

      Keep up the good work helping everyone!
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