Four hours of game play then crash to desktop

Meltron2

Game was doing well, no problems for 4 plus hours (some of the time game was on pause, I had other stuff to do). Then it crash to the desktop. Anyone else have this problem?

tazdevil2501

It happens to me on a regular basis and I have no idea why It can be played for an hour or even up to five hours and it still crashes.

Nichaedemus

Hi,

This sounds like an overheating issue with your computer. Can you post a complete DXDiag report of your setup please? Instructions can be found here:

https://easims.custhelp.com/cgi-bin/easims.cfg/php/enduser/std_adp.php?p_faqid=21325

Meltron2

---

System Information

---

Time of this report: 8/9/2009, 15:44:39
Machine name: MELANIE-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.090302-1506)
Language: English (Regional Setting: English)
System Manufacturer: HP-Pavilion
System Model: NC686AA-ABA a6700y
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Phenom(tm) 9150e Quad-Core Processor (4 CPUs), ~1.8GHz
Memory: 4094MB RAM
Page File: 2057MB used, 6348MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode

---

DxDiag Notes

---

Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

---

DirectX Debug Levels

---

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---

Display Devices

---

Card name: NVIDIA GeForce 9800 GT
Manufacturer: NVIDIA
Chip type: GeForce 9800 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0614&SUBSYS_0719196E&REV_A2
Display Memory: 2289 MB
Dedicated Memory: 497 MB
Shared Memory: 1791 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dumx.dll,nvd3dum,nvwgf2umx.dll,nvwgf2um
Driver Version: 7.15.0011.8120 (English)
DDI Version: 10
Driver Attributes: Final Retail
Driver Date/Size: 12/26/2008 01:08:00, 8612352 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-4554-11CF-6665-122702C2CA35}
Vendor ID: 0x10DE
Device ID: 0x0614
SubSys ID: 0x0719196E
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C ModeVC1_B ModeWMV9_B ModeVC1_A ModeWMV9_A
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

---

Sound Devices

---

Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A6D&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5708 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 9/24/2008 13:29:48, 1499288 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A6D&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5708 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 9/24/2008 13:29:48, 1499288 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---

Sound Capture Devices

---

---

DirectInput Devices

---

Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No

---

USB Devices

---

+ USB Root Hub
| Vendor/Product ID: 0x10DE, 0x03F1
| Matching Device ID: usb\root_hub
| Service: usbhub

---

Gameport Devices

---

---

PS/2 Devices

---

+ Enhanced Multimedia PS/2 Keyboard
| Matching Device ID: acpi\pnp0303
| Upper Filters: PS2
| Service: i8042prt
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

---

Disk & DVD/CD-ROM Drives

---

Drive: C:
Free Space: 353.6 GB
Total Space: 463.5 GB
File System: NTFS
Model: Hitachi HDP725050GLA SCSI Disk Device

Drive:
Free Space: 1.8 GB
Total Space: 13.5 GB
File System: NTFS
Model: Hitachi HDP725050GLA SCSI Disk Device

Drive: E:
Model: HL-DT-ST DVD-RAM GH40L SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6001.18000 (English), , 0 bytes

---

System Devices

---

Name: VIA OHCI Compliant IEEE 1394 Host Controller
Device ID: PCI\VEN_1106&DEV_3044&SUBSYS_2A6D103C&REV_80\4&2CF26B65&0&4820
Driver: n/a

Name: NVIDIA GeForce 9800 GT
Device ID: PCI\VEN_10DE&DEV_0614&SUBSYS_0719196E&REV_A2\4&3B4D693&0&0048
Driver: n/a

Name: NVIDIA nForce Serial ATA Controller
Device ID: PCI\VEN_10DE&DEV_03F6&SUBSYS_2A6D103C&REV_A2\3&2411E6FE&0&41
Driver: n/a

Name: NVIDIA nForce Serial ATA Controller
Device ID: PCI\VEN_10DE&DEV_03F6&SUBSYS_2A6D103C&REV_A2\3&2411E6FE&0&40
Driver: n/a

Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_03F5&SUBSYS_2A6D103C&REV_A2\3&2411E6FE&0&0A
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_03F3&SUBSYS_CB8410DE&REV_A1\3&2411E6FE&0&20
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_10DE&DEV_03F2&SUBSYS_2A6D103C&REV_A3\3&2411E6FE&0&11
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_10DE&DEV_03F1&SUBSYS_2A6D103C&REV_A3\3&2411E6FE&0&10
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_03F0&SUBSYS_2A6D103C&REV_A2\3&2411E6FE&0&28
Driver: n/a

Name: NVIDIA nForce 10/100 Mbps Ethernet
Device ID: PCI\VEN_10DE&DEV_03EF&SUBSYS_2A6D103C&REV_A2\3&2411E6FE&0&38
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_10DE&DEV_03EC&SUBSYS_2A6D103C&REV_A2\3&2411E6FE&0&30
Driver: n/a

Name: NVIDIA nForce System Management
Device ID: PCI\VEN_10DE&DEV_03EB&SUBSYS_2A6D103C&REV_A2\3&2411E6FE&0&09
Driver: n/a

Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_03EA&SUBSYS_2A6D103C&REV_A1\3&2411E6FE&0&00
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_03E9&SUBSYS_000010DE&REV_A2\3&2411E6FE&0&60
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_03E9&SUBSYS_000010DE&REV_A2\3&2411E6FE&0&58
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_03E8&SUBSYS_000010DE&REV_A2\3&2411E6FE&0&48
Driver: n/a

Name: PCI standard ISA bridge
Device ID: PCI\VEN_10DE&DEV_03E0&SUBSYS_2A6D103C&REV_A2\3&2411E6FE&0&08
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1204&SUBSYS_00000000&REV_00\3&2411E6FE&0&C4
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1203&SUBSYS_00000000&REV_00\3&2411E6FE&0&C3
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1202&SUBSYS_00000000&REV_00\3&2411E6FE&0&C2
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1201&SUBSYS_00000000&REV_00\3&2411E6FE&0&C1
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1200&SUBSYS_00000000&REV_00\3&2411E6FE&0&C0
Driver: n/a

---

DirectShow Filters

---

DirectShow Filters:
WMAudio Decoder DMO,**********,1,1,,
WMAPro over S/PDIF DMO,0x00600800,1,1,,
WMSpeech Decoder DMO,0x00600800,1,1,,
MP3 Decoder DMO,0x00600800,1,1,,
Mpeg4s Decoder DMO,0x00800001,1,1,,
WMV Screen decoder DMO,0x00600800,1,1,,
WMVideo Decoder DMO,0x00800001,1,1,,
Mpeg43 Decoder DMO,0x00800001,1,1,,
Mpeg4 Decoder DMO,0x00800001,1,1,,
MainConcept (Muvee) MPEG Demultiplexer,0x00400001,1,2,muveempgdmx.ax,7.02.0000.19211
CyberLink Audio Decoder (HP),0x00200000,1,1,CLAud.ax,6.01.0008.5420
Full Screen Renderer,0x00200000,1,0,,6.06.6001.18063
CyberLink MPEG Video Encoder,0x00200000,1,1,P2GVidEnc.ax,6.00.0001.2226
CyberLink TL MPEG Splitter,0x00200000,1,2,CLTLMSplter.ax,3.03.0000.1401
CyberLink DVD Navigator (HP),0x00200000,0,3,CLNavX.ax,7.00.0000.4418
CyberLink MP3/WAV Wrapper,0x00200000,1,1,P2GMP3Wrap.ax,3.07.0000.1314
CyberLink Line21 Decoder Filter (HP),0x00200000,0,2,CLLine21.ax,4.00.0000.9027
DV Muxer,0x00400000,0,0,,6.06.6001.18000
CyberLink AudioCD Filter,0x00200000,0,1,P2GAudioCD.ax,5.00.0000.1321
Color Space Converter,0x00400001,1,1,,6.06.6001.18063
WM ASF Reader,0x00400000,0,0,,11.00.6001.7000
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000
AVI Splitter,0x00600000,1,1,,6.06.6001.18063
MainConcept (Muvee) MP4 Multiplexer,0x00200000,1,1,muveemp4mux.ax,7.06.0000.19211
VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6001.18063
CyberLink Video Effect (HP),0x00200000,1,1,CLVidFx.ax,1.00.0000.1523
CyberLink Editing Service 3.0 (Source),0x00200000,0,2,P2GEdtKrn.dll,3.00.0000.2911
Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.6001.7000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6001.18254
Cyberlink SubTitle Importor (HP),0x00200000,1,1,CLSubTitle.ax,1.00.0000.1604
MainConcept MPEG Splitter,0x001fffff,1,2,mcspmpeg.ax,1.01.4178.0000
MainConcept MPEG Encoder,0x001fffff,2,1,mcesmpeg.ax,1.02.4178.0000
MainConcept MPEG Video Encoder,0x001fffff,1,1,mcevmpeg.ax,1.02.4178.0000
MainConcept MPEG Audio Encoder,0x001fffff,1,1,mceampeg.ax,1.02.4178.0000
MainConcept MPEG Multiplexer,0x001fffff,1,1,mcmuxmpeg.ax,1.30.4178.0000
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.6001.18000
MJPEG Decompressor,0x00600000,1,1,,6.06.6001.18063
MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6001.18063
SAMI (CC) Parser,0x00400000,1,1,,6.06.6001.18063
P2G Video Decoder,0x00200000,2,3,P2GVSD.ax,6.00.0000.2310
MainConcept (Muvee) Stream Parser,0x00400001,1,2,muveempgdmx.ax,7.02.0000.19211
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6001.18254
MainConcept (Muvee Consumer) AVC/H.264 Video Decoder,0x00400001,1,2,muveestdavcvd.ax,7.04.0000.19231
MediaWriter Filter,0x00200000,1,0,mediawriter.ax,6.00.0057.7020
Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6001.7000
Internal Script Command Renderer,0x00800001,1,0,,6.06.6001.18063
CyberLink Video/SP Decoder,0x00600000,2,3,CLVSD.ax,8.02.0000.0630
CyberLink Video Regulator,0x00200000,1,1,P2GRGL.ax,2.00.0000.3328
P2G Audio Decoder,0x00200000,1,1,P2GAud.ax,6.01.0000.3601
MPEG Audio Decoder,0x03680001,1,1,,6.06.6001.18063
CyberLink Audio Decoder (HP),0x00200000,1,1,CLAud.ax,6.01.0008.5319
DV Splitter,0x00600000,1,2,,6.06.6001.18000
Video Mixing Renderer 9,0x00200000,1,0,,6.06.6001.18063
CyberLink Video Effect,0x00200000,1,1,P2GVidFx.ax,1.00.0000.2030
MainConcept (Muvee) AAC Decoder,0x00400001,1,1,muveedaac.ax,7.05.0000.19211
Cyberlink SubTitle(HP),0x00200000,1,1,CLSubTitle.ax,1.00.0000.4716
muvee Music Analyser,0x00200000,1,0,mvmanalyse.ax,6.00.0055.6684
muvee Source Filter,0x00200000,0,1,muveesource.ax,6.00.0057.7020
CyberLink Video Effect (HP),0x00200000,1,1,CLVidFx.ax,1.00.0000.2024
CyberLink Audio Noise Reduction,0x00200000,1,1,P2GAuNRWrapper.ax,2.00.0000.1017
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6001.7000
CyberLink Load Image Filter,0x00200000,0,1,CLImage.ax,3.00.0000.2307
CyberLink MPEG-2 Splitter,0x00200000,1,2,P2Gm2spliter.ax,2.04.0000.2301
CyberLink Video/SP Decoder (HP),0x00600000,2,3,CLVSD.ax,8.02.0000.0630
CyberLink Audio VolumeBooster,0x00200000,1,1,P2GVB.ax,1.00.0000.1008
ACM Wrapper,0x00600000,1,1,,6.06.6001.18063
Video Renderer,0x00800001,1,0,,6.06.6001.18063
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.6001.18000
Cyberlink Dump Dispatch Filter,0x00200000,1,0,P2GDumpDispatch.ax,1.02.0001.2412
CyberLink AudioCD Filter (HP),0x00600000,0,1,CLAudioCD.AX,5.00.0000.0912
Line 21 Decoder,0x00600000,1,1,,6.06.6001.18000
Video Port Manager,0x00600000,2,1,,6.06.6001.18063
Video Renderer,0x00400000,1,0,,6.06.6001.18063
WAV Dest,0x00200000,0,0,wavdest.ax,
QuickTime Encoder,0x00200000,1,0,quicktimesink.ax,6.00.0057.7020
CyberLink Audio Effect (HP),0x00200000,1,1,claudfx.ax,6.00.0000.5103
CyberLink Audio Resampler,0x00200000,1,1,P2GAuRsmpl.ax,1.00.0000.2625
CyberLink TimeStretch Filter (HP),0x00200000,1,1,clauts.ax,1.00.0000.5423
WM ASF Writer,0x00400000,0,0,,11.00.6001.7000
CyberLink MPEG-1 Splitter,0x00200000,1,2,P2Gm1spliter.ax,2.04.0000.2301
CyberLink Tzan Filter,0x00200000,1,1,CLTzan.ax,3.00.0000.2108
MES Video Source,0x00200000,0,1,mesvideosource.ax,6.00.0057.7020
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6001.18000
File writer,0x00200000,1,0,,6.06.6001.18000
Cyberlink File Reader (Async.),0x00200000,0,1,P2GReader.ax,3.00.0000.3016
CyberLink M2V Writer,0x00200000,1,0,P2GM2VWriter.ax,1.03.0000.2017
Cyberlink Dump Filter,0x00200000,1,0,P2GDump.ax,3.00.0000.7122
CyberLink Video Stabilizer,0x00200000,1,1,P2GVideoStabilizer.ax,1.00.0000.1017
CyberLink DVD Navigator (HP),0x00200000,0,3,CLNavX.ax,7.00.0000.4330
muvee Video Analyser,0x00200000,1,0,mvvanalyse.ax,6.00.0055.6684
CyberLink PCM Wrapper,0x00200000,1,1,P2GPCMEnc.ax,1.01.0000.0321
DVD Navigator,0x00200000,0,3,,6.06.6001.18000
Overlay Mixer2,0x00200000,1,1,,6.06.6001.18000
mvAudioScope,0x00200000,1,0,mvaudioscope.ax,6.00.0057.7020
MainConcept (Muvee2) Layer II Audio Decoder,0x00400001,1,1,muvee2l2ad.ax,7.04.0000.34713
MainConcept (Muvee) MPEG Multiplexer-Plus,0x00200000,1,1,muveempeg2mux.ax,7.03.0000.19211
AVI Draw,0x00600064,9,1,,6.06.6001.18063
MainConcept (Muvee) MPEG Multiplexer,0x00200000,1,1,muveemuxmpeg.ax,7.02.0000.19211
muvee Deinterlace Filter,0x00200000,1,1,mvdeinterlace.ax,6.00.0057.7020
Microsoft MPEG-2 Audio Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6001.7000
WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6001.18000
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6001.18254
DV Video Decoder,0x00800000,1,1,,6.06.6001.18000
CyberLink SnapShotTIP Filter,0x00200000,1,1,CLSShot.ax,1.00.0000.2802
MainConcept (Muvee) MPEG-2 Video Decoder,0x00400001,2,2,muveem2vd.ax,7.02.0000.19211
CyberLink Video Regulator,0x00200000,1,1,CLRGL.ax,3.00.0000.1513
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.6001.18000
Null Renderer,0x00200000,1,0,qedit.dll,6.06.6001.18000
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6001.18000
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,11.00.6001.7000
CyberLink TimeStretch Filter (HP),0x00200000,1,1,clauts.ax,1.00.0000.5423
IDM Filter,0x00200000,1,1,idmf.ax,1.00.0000.3909
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.6001.18000
muvee FileDump Filter,0x00200000,1,0,**********.ax,6.00.0057.7020
CyberLink Audio Commercial Cut Analyzer,0x00200000,1,1,CLAudCM.ax,1.00.0000.2026
CyberLink TimeStretch Filter (CES),0x00200000,1,1,P2Gauts.ax,1.00.0000.2212
Smart Tee,0x00200000,1,2,,6.06.6001.18000
Overlay Mixer,0x00200000,0,0,,6.06.6001.18000
CyberLink TL MPEG Splitter,0x00200000,1,2,P2GTLMSplter.ax,3.02.0000.2219
AVI Decompressor,0x00600000,1,1,,6.06.6001.18063
CyberLink MPEG Muxer,0x00200000,2,1,P2GMpgMux.ax,5.01.0000.1723
CyberLink Video/SP Decoder (HP),0x00200000,2,3,CLVSD.ax,8.02.0000.0430
CyberLink Demultiplexer (HP),0x00200000,1,0,CLDemuxer.ax,1.00.0000.5405
CyberLink Audio Noise Reduction,0x00200000,1,1,CLAuNRWrapper.ax,2.00.0000.1611
CyberLink Audio Effect (HP),0x00200000,1,1,claudfx.ax,6.00.0000.1223
AVI/WAV File Source,0x00400000,0,2,,6.06.6001.18063
Wave Parser,0x00400000,1,1,,6.06.6001.18063
MIDI Parser,0x00400000,1,1,,6.06.6001.18063
Multi-file Parser,0x00400000,1,1,,6.06.6001.18063
File stream renderer,0x00400000,1,1,,6.06.6001.18063
MES Audio Source,0x00200000,0,1,mesaudiosource.ax,6.00.0057.7020
CyberLink Audio Spectrum Analyzer (HP),0x00200000,1,1,CLAudSpa.ax,1.00.0000.0924
CyberLink Audio Resampler,0x00200000,1,1,CLAuRsmpl.ax,2.00.0000.0411
QuickTime Source Filter,0x00200000,0,1,quicktimesource.dll,6.00.0057.7020
Microsoft MPEG-1/DD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,11.00.6001.7000
AVI Mux,0x00200000,1,0,,6.06.6001.18000
muvee WAV Encoder,0x00200000,0,0,mvwavencoder.ax,9.00.0000.0000
CyberLink Scene Detect Filter 2,0x00200000,1,1,CLScnDt2.dll,1.01.0000.3202
Line 21 Decoder 2,0x00600002,1,1,,6.06.6001.18063
File Source (Async.),0x00400000,0,1,,6.06.6001.18063
File Source (URL),0x00400000,0,1,,6.06.6001.18063
CyberLink Line21 Decoder Filter (HP),0x00200000,0,2,CLLine21.ax,4.00.0001.7527
P2G Video Regulator,0x00200000,1,1,P2GResample.ax,2.05.0000.1818
P2G Audio Encoder,0x00200000,2,0,P2GAudEnc.ax,2.00.0000.4815
CyberLink UltraSpeed/SVRT Demultiplexer,0x00200000,1,0,CLEdtDemuxer.ax,1.02.0001.6529
CyberLink Audio Decoder,0x00200000,1,1,CLAud.ax,6.01.0008.4721
Infinite Pin Tee Filter,0x00200000,1,1,,6.06.6001.18000
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.00.6001.18000
MainConcept (Muvee) MP4 Demultiplexer,0x00400001,1,2,muveemp4demux.ax,7.06.0000.19211
CyberLink MPEG Splitter,0x00200000,1,2,CLSplter.ax,3.01.0000.3423
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.6001.18254
MPEG Video Decoder,0x40000001,1,1,,6.06.6001.18063
CyberLink MPEG Decoder,0x00200000,2,3,P2GMVD.ax,5.00.0000.0929

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,,
WMVideo9 Encoder DMO,0x00600800,1,1,,
MSScreen 9 encoder DMO,0x00600800,1,1,,
DV Video Encoder,0x00200000,0,0,,6.06.6001.18000
MJPEG Compressor,0x00200000,0,0,,6.06.6001.18063
Cinepak Codec by Radius,0x00200000,1,1,,6.06.6001.18000
Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
Microsoft RLE,0x00200000,1,1,,6.06.6001.18000
Microsoft Video 1,0x00200000,1,1,,6.06.6001.18000
VP60® Simple Profile ,0x00200000,1,1,,6.06.6001.18000
VP61® Advanced Profile,0x00200000,1,1,,6.06.6001.18000

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,,
WMAudio Encoder DMO,0x00600800,1,1,,
IMA ADPCM,0x00200000,1,1,,6.06.6001.18063
PCM,0x00200000,1,1,,6.06.6001.18063
Microsoft ADPCM,0x00200000,1,1,,6.06.6001.18063
GSM 6.10,0x00200000,1,1,,6.06.6001.18063
CCITT A-Law,0x00200000,1,1,,6.06.6001.18063
CCITT u-Law,0x00200000,1,1,,6.06.6001.18063
MPEG Layer-3,0x00200000,1,1,,6.06.6001.18063

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,,6.06.6001.18063
Microsoft GS Wavetable Synth,0x00200000,1,0,,6.06.6001.18063

WDM Streaming Capture Devices:
,0x00000000,0,0,,
,0x00000000,0,0,,
,0x00000000,0,0,,

WDM Streaming Rendering Devices:
Realtek HD Audio rear output,0x00200000,1,1,,6.00.6001.18000
Realtek HDA SPDIF Out,0x00200000,1,1,,6.00.6001.18000

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.18061
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.18061
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.18061
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.18061
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.6001.18254

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.6001.18254
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.6001.18000

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,0,EncDec.dll,6.06.6001.18254
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.6001.18254
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.6001.18254

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,,6.06.6001.18063
CyberLink Audio Renderer (HP),0x00200000,1,0,CLADR.ax,6.00.0000.5222
CyberLink Audio Renderer (HP),0x00200000,1,0,CLADR.ax,6.00.0000.5222
Default DirectSound Device,0x00800000,1,0,,6.06.6001.18063
Default WaveOut Device,0x00200000,1,0,,6.06.6001.18063
DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,,6.06.6001.18063
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,,6.06.6001.18063
Realtek Digital Output (Realtek,0x00200000,1,0,,6.06.6001.18063

Nichaedemus

According to your DXDiag report, your processor is an AMD Phenom(tm) 9150e Quad-Core Processor running at 1.8GHz. The game requires at least a 2.4GHz processor under Vista to run at optimal capacity. I would advise upgrading your CPU if you can.

Your video device is an NVidia GeForce 9800 GT and its drivers are dated 12/26/2008. I advise updating your video drivers to the latest version. Instructions can be found at this link:

https://easims.custhelp.com/cgi-bin/easims.cfg/php/enduser/std_adp.php?p_faqid=10711

Be sure to uninstall the old video drivers before installing the new one.

I would also advise updating your Vista OS to the latest service pack, which can be done via Windows Update in your Start menu taskbar.

Finally, I suggest cleaning out the inside of your computer case (while the computer is turned off) by using a can of compressed air available at any computer hardware store. Pay particular attention to exhaust vents, heat sinks, and cooling fans. You may also want to consider relocating your machine into a room with a cooler temperature, possible next to an AC.

For reference, you can check out these links for random crash issues:

http://forum.thesims3.com/jforum/posts/list/79541.page;jsessionid=AC1A577915DE59CF6BDEFEBBBB6593F3.015051

http://forum.thesims3.com/jforum/posts/list/81825.page;jsessionid=A99F89ED5D55D5EF6D02C29E4EE847AB.015062

Writin_Reg

Nichaedemus - First she has a quad core - so that is 4 cores with 1.8 and that 2.4 rule is about single core pcs. Reread the requirements before you instruct others. m'kay?

Also there is a known bug in the coding called the "DasmX86DLL.dll is missing" access code violation caused by the programmers leaving a debug direction to a null argument which is responsible for the crashes. This same "BUG" was seen in Spore as well, and most programmers who have looked at the core programming said it's caused by EA's game debugger they used while developing the game, then removed before they sent it out for shipping. What puzzles other programmers is the fact the game itself is requesting a defunct debugger to start with, and they are calling EA programmers lazy about not properly cleaning up after removing their "tools". When a game is directed to go into a direction where something that existed no longer exists, it's going to crash because unlike the human brain, it cannot change direction and back out of the dead end or wall it's encountered.

If you check the exception log you will see: Dasmx86DLL.dll is missing and you will see: Access Violation reading address oxooooooo4. EA needs to go into the programming and either remove the defunct debugger info or insert a command to make the game take a different path. Only EA can fix this problem, but 99 percent of these crashes after 3-4 hours of play are caused by this stupid mistake. What is the stupidest of all is the fact they did this same error in Spore and then turned around and did it again in the Sims 3.

The fact they fail to go in and fix Spore makes me highly doubt they will fix the same exact error in the Sims 3.

They are so afraid the world will steal their inhouse debugger tools they remove them - I have no problem with that, but when they leave debre' in the path because they don't like cleaning up the trash, I have a lot of problems with that.
People are just wasting their time trying to find solutions on their own pcs if they are getting the above info in the crash log, because nothing they will do can fix this this problem.

I get it myself after 4 hours play, which is why I went looking for the answer and sought out programmers to look into it as well. My middle son is a C++ programmer who has done a lot of work on the D&D games. He was just one of the many programmers I had look into this. Also I run fps limiters and multi heat sensors and my video card never goes above 47 degrees. My cores run from 37 degrees to 57 degrees, and my sata harddrives never have gone higher than 34 degrees. (All Centigrade) and which are all in the better than normal catagory for my particular equipment. I also run an Antec 630 watt psu and a Cyberpower backup system. Like me many users are running system barely 2-3 months old and it's highly unlikely excessive dust is yet a problem unless they have a gazillion pets or live in the desert. Never mind the fact the game actually gives the users an exception log telling you precisely what the problem is.

Other than that she does need to update the OS and her VC drivers, but neither will stop this particular crash.

DarkAmaranth1966

In addition to the above, go over to AMD in thier support section and get the optimizers for your CPU. They really do work and help it run cooler.

I run the Phenom x4 9750 wich is 2.4 quad core and those optimizers make a huge difference with these CPUs.