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    FREE STUFF WON'T DOWNLOAD

    MolleyMolley Posts: 108 Member
    in The Sims 3 Help & Technical Discussion
    I can download and install all of the store items that I purchase with no problem. But, I cannot download any of the store FREE items. I get the message: A system error has occurred. Please try again at a later time.I even get this message when I try to buy sims points when sims offers a gift with the purchas. Anyone know the problem and how to solve it? I AM NOT TALKING ABOUT THE EXCHANGE ITEMS.

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      IamMamainredIamMamainred Posts: 7,042 New Member
      edited October 2010
      Our of curiosity, do you have Hughes or wildblue for an Internet service provider ?
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      MolleyMolley Posts: 108 Member
      edited October 2010
      Thanks you for replying IamMamainred, i use explorer
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      IamMamainredIamMamainred Posts: 7,042 New Member
      edited October 2010
      Molley wrote:
      Thanks you for replying IamMamainred, i use explorer

      No, I am referring to what service you use to get online, not your web browser.
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      MolleyMolley Posts: 108 Member
      edited October 2010
      Is there a way to find out?
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      IamMamainredIamMamainred Posts: 7,042 New Member
      edited October 2010
      Ask who ever pays the Bills, if it is not you.
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      MolleyMolley Posts: 108 Member
      edited October 2010
      Telus in Canada
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      IamMamainredIamMamainred Posts: 7,042 New Member
      edited October 2010
      Ok, that is not one I have seen mentioned with issues.

      Why don't you try this
      Your Firewall may be blocking EADM from accessing the Sims 3 site.
      http://easims.custhelp.com/cgi-bin/easims.cfg/php/enduser/std_adp.php?p_faqid=11084

      Bring up the EADM & let it sit for a few minutes, see if you get an update for Adobe air, if so you need to allow it to install.

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      MolleyMolley Posts: 108 Member
      edited October 2010
      I have seen these before. I have window 7 and can't find the: To open TCP or UDP ports, follow the instructions below:

      1.Click on the 'Start' button on your Windows Taskbar.
      2.Click on 'My Network Places.'
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      MolleyMolley Posts: 108 Member
      edited October 2010
      bump
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      MolleyMolley Posts: 108 Member
      edited October 2010
      bump anyone?
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