(I did this I loaded my sims 3 icon). than at the top it saids (login) i did that and told the computer to remember me. Than while sims 3 icon was still loaded, i than loaded the (ea download manager) and log into it also told it to remember me. Then i went to (The Sims3 Store) i see the free riverview it said something like download again i hit it to download again. it was showing it was being downloading. when it was done. (i press below install and it worked..) I would do this on anything that deals with sims 3 download meterial. Try all this i think you will love the results. the reason it said again i did not do it right the first time. also i proof read my messages and fix type errors. sorry for all the updates on my messages, my eyes or not what they used to be. i ware glasses. I copy this here with new subject title. If you see the original there is around 10 update on that message of mine. Sorry for that.