I downloaded a few lots tonight and went to install, I clicked install it started to install them, but then canceled itself.
I had just reinstalled my games after playing Sims 4 for a while and wanted to come back to Sims 3. I can't install anything at all.
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I then was able to dl and install (and keep) my purchased items and saved lots.
I only did a few that way then redownloaded the ea app and its working fine with my Sims3 game. Including continuing to dl and install saved content.
I have read that hasn't worked for some so maybe depends on other things but I know it worked for me after a "lot" of trial and error. At one point I thought I had even lost my saved game. Was not a happy moment.
If you are already just using Origin then try reinstalling it. Hope you get it worked out.
AHQ Champion