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    I can't purchase "My Wedding Stories"

    TahluaTahlua Posts: 20 Member
    edited February 2022 in The Sims 4 General Discussion
    Hi,
    Both on EA App and Origin, I can see the new pack is available, but I get an error message when I try to purchase it on either platforms. Has any one else experienced that ? and what did you do?
    I am in Denmark so it should be available here now.
    Best Wedding wishes

    UPDATE
    So apperently its only us in Denmark, cuz EA wont accept our VISA card. Hopefully they fix it soon!
    Post edited by Tahlua on

    Comments

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      Chicklet453681Chicklet453681 Posts: 2,435 Member
      I didn't have any problems, but I read that others who were having a similar issue purchased it from the inside the game.
    • Options
      Denton47Denton47 Posts: 18 Member
      I have the same issue, also from Denmark. When I select the pack from Origin I just get error 404, trying to purchase it in game doesn't work either.
    • Options
      RionAgriasRionAgrias Posts: 305 Member
      Consider yourself lucky you can't buy it.
    • Options
      simgirl1010simgirl1010 Posts: 35,955 Member
      RionAgrias wrote: »
      Consider yourself lucky you can't buy it.

      Lol, I knew when I clicked on this thread I'd see a comment like this. :p
    • Options
      Madachan88Madachan88 Posts: 360 Member
      edited February 2022
      Look if your country's amazon has already codes for the pack and buy it there. I did get mine from amazon yesterday and they worked just fine.
    • Options
      marie29marie29 Posts: 200 Member
      I'm in the us and it wont let me purchase it and I have used the same card I always used to purchase games.
    • Options
      SimburianSimburian Posts: 6,915 Member
      edited February 2022
      It's Visa cards.
      My bank issued me with a mastercard to replace it in the uk. Forgotten why. Check with your bank.
    • Options
      TahluaTahlua Posts: 20 Member
      edited February 2022
      I have talked to my bank, and the problem is with EA they need to update their Visa card acceptance due to new GDPR rules.

      Update!
      Just changed to PayPal and it worked. Thanks all.
      Post edited by Tahlua on
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