So, when i registered the base game i got 1000, and 1000 more when i registered Pets. Now that i registered the Generations EP i don't see any "redeem free points button". 😐
Most packs do not come with free SimPoints by default. The only exception is World Adventures, which, last I heard, still grants the same 1,000 points as the base game. When I registered my other packs, I didn't get any extra points.
Some limited edition versions of packs did grant extra points, and people have been known to receive a limited edition product key from a third-party seller like Amazon without knowing it. So that may be what happened in your case. Additionally, there's a glitch in the store where the button to redeem free points doesn't always go away, so people can press it and get a second or third grant. Then they think they got the extra points from a pack they registered when it was really just a fluke.
At any rate, not getting points for Generations is normal.
I bought base game, Generations, Wolrld Adventures, Seasons, University and Supernatural on Steam and registered on TheSims3.com got only 1000 for base game and World Adventures. Later i bought rerst of expansion for Origin and got 1000 for each registered on Origin. Its looking it matter where you redeeming the key.
Comments
Some limited edition versions of packs did grant extra points, and people have been known to receive a limited edition product key from a third-party seller like Amazon without knowing it. So that may be what happened in your case. Additionally, there's a glitch in the store where the button to redeem free points doesn't always go away, so people can press it and get a second or third grant. Then they think they got the extra points from a pack they registered when it was really just a fluke.
At any rate, not getting points for Generations is normal.