Script Error on Launcher?

Hi, has anybody else had this issue? This message pops up every time i open the launcher and I don't know how to get it to stop. :(

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Comments

  • igazorigazor Posts: 19,329 Member
    You probably can't, this is a server side error that happens due to a problem on the EA side. You should though be able to X out of the error notification and continue on as if it never appeared. The error should only affect that which shows up on the Launcher itself where it might be "advertising" what is available for purchase on the TS3 store site, and not have anything to do with gameplay.
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  • XRaiderV17XRaiderV17 Posts: 2 New Member
    I'm having a similar error except mine is presenting as the following:

    line: 150
    char: 2
    error: unable to get property '-1' of undefined or null reference
    code: 0
    url: https://launcherapi.thesims3.com/js/calculatingScripts_ver933366.js
  • HillyBethHillyBeth Posts: 3,330 Member
    cutieje wrote: »
    Hi, has anybody else had this issue? This message pops up every time i open the launcher and I don't know how to get it to stop. :(

    3887343436e5d4da4653191e983abaea.png

    I just started getting it again, too. Mine won't even let me sign in! The sign-in window just pops back up, even though I typed in the right password on the launcher and in the main menu. I even just did a game repair and it's still happening.
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  • SuzyCue72SuzyCue72 Posts: 526 Member
    It's not the first time that has happened, and probably not the last either... :/
  • suzsessuzses Posts: 2,423 Member
    edited February 2020
    @HillyBeth Try clearing your IE cache. That usually takes care of log-in issues and worked for me the other day.

    Edited to add: It won't do anything about the script error, but it's just a little nuisance we can't do anything about anyway.
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  • igazorigazor Posts: 19,329 Member
    edited February 2020
    HillyBeth wrote: »
    cutieje wrote: »
    Hi, has anybody else had this issue? This message pops up every time i open the launcher and I don't know how to get it to stop. :(

    3887343436e5d4da4653191e983abaea.png

    I just started getting it again, too. Mine won't even let me sign in! The sign-in window just pops back up, even though I typed in the right password on the launcher and in the main menu. I even just did a game repair and it's still happening.
    Most likely (who really knows) unrelated to the harmless javascript error on startup, all TS3 server functions were down for maintenance at the time you were unable to log in. That means no one should have been able to login for a few hours earlier today.
    https://forums.thesims.com/en_US/discussion/972168/the-sims-3-maintenance-february-3rd-2020#latest

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