I went to play my game and I found that I can't. My game goes to the load screen and freezes. I can't do control-alt-delete to get to the task manager and close the game. I have to restart my computer.
I looked here in the forum and the only thing I found said to close out origin and restart it which is supposed to activate an update. I did that and no update came up. I have auto updates turned on.
I even logged out and logged back in and still nothing but the origin home page and my game freezing on the load screen.
I have windows 8.1
Please help me with this.
Celebrating 11 years on this forum. Simming proudly since 2001.
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Not sure why you are having troubles.
https://answers.ea.com/t5/Technical-Issues-PC/bd-p/The-Sims-4
Try that and rerun the game.