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    Login issues

    userditzyuserditzy Posts: 11 New Member
    in The Sims 3 Help & Technical Discussion
    I am not able to login in my game. I have the download for mac version. I get this message on the login screen.

    HTTP Status 500 -

    type Exception report

    message

    description The server encountered an internal error () that prevented it from fulfilling this request.

    exception

    org.springframework.web.util.NestedServletException: Request processing failed; nested exception is org.apache.tiles.TilesException: ServletException including path '/WEB-INF/jsp/layouts/blankLayout.jsp'.
    org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:583)
    org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:501)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:690)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
    com.ea.sims3.servlet.filter.FunkyLocaleHackFilter.doFilter(FunkyLocaleHackFilter.java:38)
    com.ea.sims3.servlet.filter.SetContainerInfoFilter.doFilter(SetContainerInfoFilter.java:53)
    org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:738)
    org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:96)
    org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
    com.ea.sims3.management.TracerFilter.doFilter(TracerFilter.java:26)
    root cause

    org.apache.tiles.TilesException: ServletException including path '/WEB-INF/jsp/layouts/blankLayout.jsp'.
    org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:614)
    org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:246)
    org.springframework.web.servlet.view.tiles2.TilesView.renderMergedOutputModel(TilesView.java:75)
    com.ea.sims3.web.view.TilesView.renderMergedOutputModel(TilesView.java:18)
    org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:252)
    org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1173)
    org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:901)
    org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:809)
    org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:571)
    org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:501)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:690)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
    com.ea.sims3.servlet.filter.FunkyLocaleHackFilter.doFilter(FunkyLocaleHackFilter.java:38)
    com.ea.sims3.servlet.filter.SetContainerInfoFilter.doFilter(SetContainerInfoFilter.java:53)
    org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:738)
    org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:96)
    org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
    com.ea.sims3.management.TracerFilter.doFilter(TracerFilter.java:26)
    root cause

    org.apache.tiles.util.TilesIOException: ServletException including path '/WEB-INF/jsp/layouts/blankLayout.jsp'.
    org.apache.tiles.servlet.context.ServletTilesRequestContext.wrapServletException(ServletTilesRequestContext.java:298)
    org.apache.tiles.servlet.context.ServletTilesRequestContext.forward(ServletTilesRequestContext.java:200)
    org.apache.tiles.servlet.context.ServletTilesRequestContext.dispatch(ServletTilesRequestContext.java:179)
    org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:606)
    org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:246)
    org.springframework.web.servlet.view.tiles2.TilesView.renderMergedOutputModel(TilesView.java:75)
    com.ea.sims3.web.view.TilesView.renderMergedOutputModel(TilesView.java:18)
    org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:252)
    org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1173)
    org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:901)
    org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:809)
    org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:571)
    org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:501)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:690)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
    com.ea.sims3.servlet.filter.FunkyLocaleHackFilter.doFilter(FunkyLocaleHackFilter.java:38)
    com.ea.sims3.servlet.filter.SetContainerInfoFilter.doFilter(SetContainerInfoFilter.java:53)
    org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:738)
    org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:96)
    org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
    com.ea.sims3.management.TracerFilter.doFilter(TracerFilter.java:26)
    root cause

    javax.servlet.ServletException: javax.servlet.jsp.JspException: IO Error executing tag: JSPException including path '/WEB-INF/jsp/frames/launcherLogin.jsp'.
    org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:837)
    org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:774)
    org.apache.jsp.WEB_002dINF.jsp.layouts.blankLayout_jsp._jspService(blankLayout_jsp.java:88)
    org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:98)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
    org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:331)
    org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:329)
    org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
    org.apache.tiles.servlet.context.ServletTilesRequestContext.forward(ServletTilesRequestContext.java:198)
    org.apache.tiles.servlet.context.ServletTilesRequestContext.dispatch(ServletTilesRequestContext.java:179)
    org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:606)
    org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:246)
    org.springframework.web.servlet.view.tiles2.TilesView.renderMergedOutputModel(TilesView.java:75)
    com.ea.sims3.web.view.TilesView.renderMergedOutputModel(TilesView.java:18)
    org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:252)
    org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1173)
    org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:901)
    org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:809)
    org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:571)
    org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:501)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:690)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
    com.ea.sims3.servlet.filter.FunkyLocaleHackFilter.doFilter(FunkyLocaleHackFilter.java:38)
    com.ea.sims3.servlet.filter.SetContainerInfoFilter.doFilter(SetContainerInfoFilter.java:53)
    org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:738)
    org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:96)
    org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
    com.ea.sims3.management.TracerFilter.doFilter(TracerFilter.java:26)
    root cause

    org.apache.tiles.util.TilesIOException: JSPException including path '/WEB-INF/jsp/frames/launcherLogin.jsp'.
    org.apache.tiles.servlet.context.ServletTilesRequestContext.wrapServletException(ServletTilesRequestContext.java:298)
    org.apache.tiles.jsp.context.JspTilesRequestContext.include(JspTilesRequestContext.java:82)
    org.apache.tiles.jsp.context.JspTilesRequestContext.dispatch(JspTilesRequestContext.java:73)
    org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:283)
    org.apache.tiles.jsp.taglib.InsertAttributeTag.render(InsertAttributeTag.java:140)
    org.apache.tiles.jsp.taglib.InsertAttributeTag.render(InsertAttributeTag.java:117)
    org.apache.tiles.jsp.taglib.RenderTagSupport.execute(RenderTagSupport.java:154)
    org.apache.tiles.jsp.taglib.RoleSecurityTagSupport.doEndTag(RoleSecurityTagSupport.java:75)
    org.apache.tiles.jsp.taglib.ContainerTagSupport.doEndTag(ContainerTagSupport.java:80)
    org.apache.jsp.WEB_002dINF.jsp.layouts.blankLayout_jsp._jspx_****_tiles_005finsertAttribute_005f0(blankLayout_jsp.java:105)
    org.apache.jsp.WEB_002dINF.jsp.layouts.blankLayout_jsp._jspService(blankLayout_jsp.java:81)
    org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:98)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
    org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:331)
    org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:329)
    org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
    org.apache.tiles.servlet.context.ServletTilesRequestContext.forward(ServletTilesRequestContext.java:198)
    org.apache.tiles.servlet.context.ServletTilesRequestContext.dispatch(ServletTilesRequestContext.java:179)
    org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:606)
    org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:246)
    org.springframework.web.servlet.view.tiles2.TilesView.renderMergedOutputModel(TilesView.java:75)
    com.ea.sims3.web.view.TilesView.renderMergedOutputModel(TilesView.java:18)
    org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:252)
    org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1173)
    org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:901)
    org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:809)
    org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:571)
    org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:501)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:690)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
    com.ea.sims3.servlet.filter.FunkyLocaleHackFilter.doFilter(FunkyLocaleHackFilter.java:38)
    com.ea.sims3.servlet.filter.SetContainerInfoFilter.doFilter(SetContainerInfoFilter.java:53)
    org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:738)
    org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:96)
    org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
    com.ea.sims3.management.TracerFilter.doFilter(TracerFilter.java:26)
    root cause

    java.io.FileNotFoundException: /opt/www/apache-tomcat-5.5.26/work/Catalina/qadev06.onstage.max.ad.ea.com/_/org/apache/jsp/WEB_002dINF/jsp/frames/launcherLogin_jsp.java (Permission denied)
    java.io.FileOutputStream.open(Native Method)
    java.io.FileOutputStream.<init>(FileOutputStream.java:179)
    java.io.FileOutputStream.<init>(FileOutputStream.java:70)
    org.apache.jasper.compiler.Compiler.generateJava(Compiler.java:141)
    org.apache.jasper.compiler.Compiler.compile(Compiler.java:296)
    org.apache.jasper.compiler.Compiler.compile(Compiler.java:277)
    org.apache.jasper.compiler.Compiler.compile(Compiler.java:265)
    org.apache.jasper.JspCompilationContext.compile(JspCompilationContext.java:564)
    org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:302)
    org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:329)
    org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
    org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:965)
    org.apache.jasper.runtime.PageContextImpl.doInclude(PageContextImpl.java:629)
    org.apache.jasper.runtime.PageContextImpl.include(PageContextImpl.java:623)
    org.apache.tiles.jsp.context.JspTilesRequestContext.include(JspTilesRequestContext.java:80)
    org.apache.tiles.jsp.context.JspTilesRequestContext.dispatch(JspTilesRequestContext.java:73)
    org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:283)
    org.apache.tiles.jsp.taglib.InsertAttributeTag.render(InsertAttributeTag.java:140)
    org.apache.tiles.jsp.taglib.InsertAttributeTag.render(InsertAttributeTag.java:117)
    org.apache.tiles.jsp.taglib.RenderTagSupport.execute(RenderTagSupport.java:154)
    org.apache.tiles.jsp.taglib.RoleSecurityTagSupport.doEndTag(RoleSecurityTagSupport.java:75)
    org.apache.tiles.jsp.taglib.ContainerTagSupport.doEndTag(ContainerTagSupport.java:80)
    org.apache.jsp.WEB_002dINF.jsp.layouts.blankLayout_jsp._jspx_****_tiles_005finsertAttribute_005f0(blankLayout_jsp.java:105)
    org.apache.jsp.WEB_002dINF.jsp.layouts.blankLayout_jsp._jspService(blankLayout_jsp.java:81)
    org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:98)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
    org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:331)
    org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:329)
    org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
    org.apache.tiles.servlet.context.ServletTilesRequestContext.forward(ServletTilesRequestContext.java:198)
    org.apache.tiles.servlet.context.ServletTilesRequestContext.dispatch(ServletTilesRequestContext.java:179)
    org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:606)
    org.apache.tiles.impl.BasicTilesContainer.render(BasicTilesContainer.java:246)
    org.springframework.web.servlet.view.tiles2.TilesView.renderMergedOutputModel(TilesView.java:75)
    com.ea.sims3.web.view.TilesView.renderMergedOutputModel(TilesView.java:18)
    org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:252)
    org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1173)
    org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:901)
    org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:809)
    org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:571)
    org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:501)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:690)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
    com.ea.sims3.servlet.filter.FunkyLocaleHackFilter.doFilter(FunkyLocaleHackFilter.java:38)
    com.ea.sims3.servlet.filter.SetContainerInfoFilter.doFilter(SetContainerInfoFilter.java:53)
    org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:738)
    org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:96)
    org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
    com.ea.sims3.management.TracerFilter.doFilter(TracerFilter.java:26)
    note The full stack trace of the root cause is available in the Apache Tomcat/5.5.26 logs.

    Apache Tomcat/5.5.26

    Comments

    • Options
      userditzyuserditzy Posts: 11 New Member
      edited September 2009
      Sorry forgot to say, Safari also wont let me login either, though I get no message. I have to login on firefox.
    • Options
      karol334karol334 Posts: 2
      edited September 2009
      **** it won't let me log on too can somebody tell me what is the problem?
    • Options
      eeyore197676eeyore197676 Posts: 1 New Member
      edited October 2009
      I am having the exact same problem. Anyone have a fix?
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