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    I can't get Origin to let me play, or it won't run.

    Madame_MuffinMadame_Muffin Posts: 10 New Member
    in The Sims 4 General Discussion
    I bought Sims 4, got it today. Installed it, and to Origin as well as it said. Then when I click either Icon on my desktop, or the play button in Origin. It won;t do a thing! Please help. Ugh. ASAP.

    Comments

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      justin5812justin5812 Posts: 632 Member
      Restart your computer
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      Madame_MuffinMadame_Muffin Posts: 10 New Member
      It was the first thing I did. Then it did that, still.
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      peoineepeoinee Posts: 2,183 Member
      Mine wont either but you can open origin and click play from there till its fixed thats how i have to open my game
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      Madame_MuffinMadame_Muffin Posts: 10 New Member
      Peoinee. I have tried that as well. Neither will work. It just sits.
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      ArielPreizArielPreiz Posts: 473 Member
      edited September 2014
      Madame_Muffin wrote: »
      Peoinee. I have tried that as well. Neither will work. It just sits.

      Contact EA Support

      Edit: Link - http://help.ea.com/en/contact-us/?product=the-sims-4
      Origin ID: EsmeGraham
    • Options
      Madame_MuffinMadame_Muffin Posts: 10 New Member
      > @ArielPreiz said:
      > Madame_Muffin wrote: »
      >
      > Peoinee. I have tried that as well. Neither will work. It just sits.
      >
      >
      >
      >
      > Contact EA Support

      From where exactly. They probably won't respond within the time being.
    • Options
      ArielPreizArielPreiz Posts: 473 Member
      http://help.ea.com/en/contact-us/?product=the-sims-4 = EA Support
      Origin ID: EsmeGraham
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      pc452000pc452000 Posts: 347 Member
      Madame_Muffin wrote: »
      I bought Sims 4, got it today. Installed it, and to Origin as well as it said. Then when I click either Icon on my desktop, or the play button in Origin. It won;t do a thing! Please help. Ugh. ASAP.

      Thry checking file integrity, and if you must, delete the game and re-download it..
      Huge Sim Fanatic
    • Options
      ArielPreizArielPreiz Posts: 473 Member
      edited September 2014
      Maybe even try "Repair Game" in your Origin where the game is.
      Origin ID: EsmeGraham
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      Madame_MuffinMadame_Muffin Posts: 10 New Member
      I have uninstalled it, and now it's copying it to Origin. :/ Hopefully it works. If not. Perhaps. I'd have to take it back.
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      ArielPreizArielPreiz Posts: 473 Member
      edited September 2014
      Madame_Muffin wrote: »
      I have uninstalled it, and now it's copying it to Origin. :/ Hopefully it works. If not. Perhaps. I'd have to take it back.

      It should work

      What did EA Support say?
      Origin ID: EsmeGraham
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      Madame_MuffinMadame_Muffin Posts: 10 New Member
      They said nothing, yet. I guess if I happen to have done it right.
    • Options
      ArielPreizArielPreiz Posts: 473 Member
      Madame_Muffin wrote: »
      They said nothing, yet. I guess if I happen to have done it right.

      It working now or still waiting for them for someone (EA Support) ?

      Origin ID: EsmeGraham
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      litabelaqualitabelaqua Posts: 4,322 Member
      Where are you? is it activated in your country yet? Just because you have the disc will not mean it will play if it has not reached your release date yet
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      Madame_MuffinMadame_Muffin Posts: 10 New Member
      It's still copying to Origin,currently.
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      Madame_MuffinMadame_Muffin Posts: 10 New Member
      Yes. It has released here in North Carolina, September, 2nd. I've waited for the game for over a year.
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      ArielPreizArielPreiz Posts: 473 Member
      Madame_Muffin wrote: »
      It's still copying to Origin,currently.

      Let us know what happens once it's finished and you try running it again.

      Origin ID: EsmeGraham
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      Madame_MuffinMadame_Muffin Posts: 10 New Member
      Okay. Ariel. I surely will.
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      Madame_MuffinMadame_Muffin Posts: 10 New Member
      I GOT IT NOW. I had to put it in my trusted files.4 Thank you all. <3
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      veventzaveventza Posts: 2 New Member
      Please i need help! I bought sims 4 and then origin said to put the code,i put the code,i installed it and then i tryed to play.Origin asked me again the code,i put it and it says that this code cant be used for playing this game! PLEASE HELP
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