Forum Announcement, Click Here to Read More From EA_Cade.

Blue screen of death everytime I play Sims 4 since January

Hello

I am looking for some help with a problem that has been troubling me for a long time.

The problem

Whenever I try to play the Sims 4 I get the blue screen of death within 10 minutes, it doesn't matter if I am building, in CAS or live mode.

I can use other applications fine Photoshop, Illustrator, Blender,
I can play other games (Sim City and my brother plays GTA5 a lot)
PC is generally slow so I usually work on my laptop but its just not built for gaming at all

I have all expansion/stuff/game packs baring anything released this year

What I have tried

Lowest possible Sims 4 Settings
Reinstalling OS
More RAM
Virus checking
Disk Defrag & clean up
Updated all my drivers and OS software
Hardware cleaning (dusting out the insides)
Turning off startup applications
Tuning the performance and lowering the appearance etc settings
Possibly more, nothing seems to work

PC Details

Windows 10 Home 64-bit
AMD FX(tm)-6300 Six-Core Processor
8 GB RAM
NVIDIA GTX 650 Ti Boost
214 GB free of 500GB on hard drive (considering buying new SSD)

I thought I would be happy when PS4 version came out and was going to reinvest in all the packs but it's just not the same at all.

Please can anyone help understand why I have difficulties

Comments

  • Options
    NichaedemusNichaedemus Posts: 16,905 Member
    Hi,

    What message is displayed, exactly, when the bluescreen error happens?
    When you need help with The Sims 3 or The Sims 4, be sure to check out the Master Help Thread today!
  • Options
    chesterbigbirdchesterbigbird Posts: 8,581 Member
    Sounds like overheating,
    Download Hwmonitor
    https://www.cpuid.com/softwares/hwmonitor.html (free one)
    Run the program and LEAVE IT OPEN. Run the game for 5 minutes then close the game and return to hwmonitor.
    Tell me the maximum temperatures for your cpu (FX 6300) and graphics card (GTX 650TI)
    Example :
    jhIDnJv.png
    0mqj5Wn.png
    i7 6700K
    16GB hyper X fury
    MSI GTX 1080
    MSI gaming M5 mobo
    Evga 750 supernova
    Corsair hydro h110i GT
    Corsair obsidian 750D
    500GB SSD
    6TB Seagate Barracuda Pro
    LG 34" ultra wide


Sign In or Register to comment.
Return to top