Graphics Help needed

Haiden

Ok so I bought a Ps4 pro......then obviously I had to buy a 4k/UHD..whatever TV. Now we come to the pc part Ok...if I have HDR tuned on (TV settings)....the signal from the pc to the TV has video, but no sound, if I turn off HDR, I get sound and video...ok that's fine...obviously the card does not support HDR..??? Problem is there is a severe blur when panning within the game (oh and the game does support 4k resolution in its drop down menu (but only once I connect it to the 4k TV, prior to that the maximum resolution its showed was HD 1080 on older TV)

When I have the PS4 Pro on, I get no blur/judder when panning or moving

So I'm abit lost...is it the card, is there a setting I need to change the pc? When I connected the pc to the TV windows automatically changed the resolution to 4k and the dxdiag reports that resolution.....so am I missing something?

Current specs for pc are as follows:

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System Information

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Machine name: WIN10-DESKTOP
Operating System: Windows 10 Pro 64-bit (10.0, Build 14393) (14393.rs1_release.161220-1747)
Language: English (Regional Setting: English)
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz (4 CPUs), ~3.2GHz
Memory: 16384MB RAM
Available OS Memory: 16348MB RAM
Page File: 6393MB used, 12386MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 144 DPI (150 percent)
DWM DPI Scaling: Enabled
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.14393.0000 64bit Unicode

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Display Devices

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Card name: NVIDIA GeForce GTX 980
Manufacturer: NVIDIA
Chip type: GeForce GTX 980
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_1187&SUBSYS_28471462&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 12163 MB
Dedicated Memory: 3989 MB
Shared Memory: 8174 MB
Current Mode: 3840 x 2160 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: SONY TV
Monitor Id: SNY
Native Mode: 3840 x 2160(p) (60.000Hz)
Output Type: HDMI

Any Help welcome

Oh I also Have a dell Pandora Gaming laptop, its the 4k touch screen model, it only has a Nvidia 960M 4 gig dedicated card (obviously a weaker card....but the game runs fine on that.

So I'm kinda stumped with the issue on the desktop

phoebebebe13

Talk to @chesterbigbird.

chesterbigbird

Haiden wrote: »

Ok so I bought a Ps4 pro......then obviously I had to buy a 4k/UHD..whatever TV. Now we come to the pc part Ok...if I have HDR tuned on (TV settings)....the signal from the pc to the TV has video, but no sound, if I turn off HDR, I get sound and video...ok that's fine...obviously the card does not support HDR..??? Problem is there is a severe blur when panning within the game (oh and the game does support 4k resolution in its drop down menu (but only once I connect it to the 4k TV, prior to that the maximum resolution its showed was HD 1080 on older TV)

When I have the PS4 Pro on, I get no blur/judder when panning or moving

So I'm abit lost...is it the card, is there a setting I need to change the pc? When I connected the pc to the TV windows automatically changed the resolution to 4k and the dxdiag reports that resolution.....so am I missing something?

Current specs for pc are as follows:

---

System Information

---

Machine name: WIN10-DESKTOP
Operating System: Windows 10 Pro 64-bit (10.0, Build 14393) (14393.rs1_release.161220-1747)
Language: English (Regional Setting: English)
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz (4 CPUs), ~3.2GHz
Memory: 16384MB RAM
Available OS Memory: 16348MB RAM
Page File: 6393MB used, 12386MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 144 DPI (150 percent)
DWM DPI Scaling: Enabled
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.14393.0000 64bit Unicode

---

Display Devices

---

Card name: NVIDIA GeForce GTX 980
Manufacturer: NVIDIA
Chip type: GeForce GTX 980
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_1187&SUBSYS_28471462&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 12163 MB
Dedicated Memory: 3989 MB
Shared Memory: 8174 MB
Current Mode: 3840 x 2160 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: SONY TV
Monitor Id: SNY
Native Mode: 3840 x 2160(p) (60.000Hz)
Output Type: HDMI

Any Help welcome

Oh I also Have a dell Pandora Gaming laptop, its the 4k touch screen model, it only has a Nvidia 960M 4 gig dedicated card (obviously a weaker card....but the game runs fine on that.

So I'm kinda stumped with the issue on the desktop

The game probably doesn't Support HDR. The card does.
HDR is different to 4 K so dont get them both confused LOL, HDR (High-dynamic-range)
You will have a horrible experience with 4k on a single GTX 980 card on any demanding games (ts4 maybe ok.) And imo a 4K tv will always look better on console then on pc.