Trouble installing Sims Supernatural

elliesgame

So I got a new computer, and I'm re installing my games. Only problem is, is that when i go to install Supernatural, an error pops up saying
'E:\Caches\Moonlight Falls.objectCache
Error: Data error(cylic redundancy check)'

when i click retry, the bar raises a bit, but it continuously happens.

Nichaedemus

Hi,

Have you tried cleaning the game disc and DVD drive internals carefully with a disc cleaning kit? Even the smallest scratch, smudge, or speck of dust can prevent the DVD drive from properly reading the game disc during installation. The kits are inexpensive and can be purchased from any computer hardware store.

You can alternatively use your Supernatural disc serial code to redeem a digital download version of the game from the EA Store at no cost to you. This is made possible through the Origin download manager client. After you have registered the game on the Sims3.com website, the product will automatically be redeemed in Origin. The latest version of the Origin client for PC can be downloaded from the following link:

http://www.dm.origin.com/download

Once the Origin download manager is installed and running, log into it using your Sims3.com login credentials. From the My Games tab you should find your digital game ready to download and install. Installing via Origin digital download will allow you to completely bypass using the DVD drive.

If you should receive a DLC Compatibility Alert message in Origin, please refer to the following thread for more information:

http://forum.thesims3.com/jforum/posts/list/712877.page