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NO SOUND at all in The Sims 3 - HELP! :-(

I'm pretty sure it's not my sound card, because sound works fine on literally EVERYTHING else. I tried another game, and that works fine. Videos work fine, computer sounds work fine, DVD sounds work fine, other game sounds work fine... it's literally JUST in Sims 3 that this happens.

I get NO sound at all - not on the EA logo splash page when you first load up the game, not on the loading screen, not on the neighborhood loading screen & not in the actual gameplay.

I've checked the sound settings in the game, and nothing is muted, or turned right down.

I last loaded the game on 26th Feb, so... about 1 week ago, and it was just fine then. I go to load the game today, and there was suddenly no sound.

The only thing I've done between now and then, is installed Aurora Skies gold version. The first time I tried installing it, the launcher stopped responding, and I had to Ctrl+Alt+Del out of it, and when I tried a second time, it worked just fine.

I never loaded the game after I installed AS, because I've not been well, and didn't really feel like sitting in front of a screen any longer, so I can't say for sure whether it was caused by that or not. All I know is it was working fine a week ago, and now it isn't.

Does anyone know how to fix this? I'm getting pretty desperate here! I hate not being able to play. :-(

Here's what I've tried so far, in order of how I tried them:
1) Exited the game and then started it again.
2) Renamed my Electronic Arts folder and let the game generate a new one.
3) Restarted my computer.
4) Fully patched my game to 1.50.

Everything I've tried has the same result - no sound at all. It's literally like someones just hit the mute button on my laptop. Yes, I have checked that; definitely not muted! ;-p

Like I said, everything else works just fine. It's only doing this with Sims 3. :-/

Here are my specs - ignore the graphics chip; if you look up my laptop (Samsung RF711), you'll see that it has a Nvidia card that kicks in when you're gaming and such. It's about optimizing usage, or something like that! Idk!

System Information
Time of this report: 3/5/2013, 14:15:03
Machine name: HAYLEY-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130104-1431)
Language: English (Regional Setting: English)
System Manufacturer: SAMSUNG ELECTRONICS CO., LTD.
System Model: RF511/RF411/RF711
BIOS: AMIBIOS Version 14HX.M040.20111020.SSH
Processor: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz
Memory: 8192MB RAM
Available OS Memory: 8104MB RAM
Page File: 2640MB used, 13565MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices
Card name: Intel(R) HD Graphics Family
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_C0A5144D&REV_09
Display Memory: 4062 MB
Dedicated Memory: 2014 MB
Shared Memory: 2047 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: SEC334D
Native Mode: 1600 x 900(p) (60.125Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2253 (English)
Driver Version: 8.15.10.2253
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 11/29/2010 05:23:14, 7428608 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B78E66-4256-11CF-ED6D-A9E0B7C2C535}
Vendor ID: 0x10DE
Device ID: 0x0DF4
SubSys ID: 0xC0A5144D
Revision ID: 0x00A1
Driver Strong Name: oem8.inf:Intel.Mfg.NTamd64:iSNBM0:8.15.10.2253:pci\ven_8086&dev_0116&subsys_c0a5144d
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Sound Devices
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_144DC0A5&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6400 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 6/25/2011 02:48:52, 2905320 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Sound Capture Devices
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6400 (English)
Driver Attributes: Final Retail
Date and Size: 6/25/2011 02:48:52, 2905320 bytes
Cap Flags: 0x0
Format Flags: 0x0

DirectInput Devices
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No

USB Devices
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1C2D
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub

Gameport Devices

PS/2 Devices
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ ELAN PS/2 Port Smart-Pad
| Matching Device ID: *etd0b00
| Upper Filters: ETD
| Service: i8042prt
|
+ HID-compliant mouse
| Vendor/Product ID: 0x192F, 0x0916
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 258.4 GB
Total Space: 372.7 GB
File System: NTFS
Model: SAMSUNG HN-M101MBB

Drive: D:
Free Space: 428.6 GB
Total Space: 557.6 GB
File System: NTFS
Model: SAMSUNG HN-M101MBB

Drive: E:
Model: TSSTcorp DVDWBD TS-LB23D
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

System Devices
Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_C0A5144D&REV_06\4&12BF8F7C&0&00E3
Driver: n/a

Name: Intel(R) HM65 Express Chipset Family LPC Interface Controller - 1C49
Device ID: PCI\VEN_8086&DEV_1C49&SUBSYS_C0A5144D&REV_04\3&11583659&0&F8
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_C0A5144D&REV_B4\3&11583659&0&E0
Driver: n/a

Name: NVIDIA GeForce GT 540M
Device ID: PCI\VEN_10DE&DEV_0DF4&SUBSYS_C0A5144D&REV_A1\4&21A9360A&0&0008
Driver: n/a

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_C0A5144D&REV_04\3&11583659&0&B0
Driver: n/a

Name: Intel(R) Mobile Express Chipset SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_1C03&SUBSYS_C0A5144D&REV_04\3&11583659&0&FA
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_C0A5144D&REV_04\3&11583659&0&D0
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_C0A5144D&REV_04\3&11583659&0&E8
Driver: n/a

Name: Intel(R) HD Graphics Family
Device ID: PCI\VEN_8086&DEV_0116&SUBSYS_C0A5144D&REV_09\3&11583659&0&10
Driver: n/a

Name: Renesas Electronics USB 3.0 Host Controller
Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_C0A5144D&REV_04\4&2256EFDC&0&00E4
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_C0A5144D&REV_04\3&11583659&0&FB
Driver: n/a

Name: 2nd generation Intel(R) Core(TM) processor family DRAM Controller - 0104
Device ID: PCI\VEN_8086&DEV_0104&SUBSYS_C0A5144D&REV_09\3&11583659&0&00
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_C0A5144D&REV_04\3&11583659&0&D8
Driver: n/a

Name: 2nd generation Intel(R) Core(TM) processor family PCI Express Controller - 0101
Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_C0A5144D&REV_09\3&11583659&0&08
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 5 - 1C18
Device ID: PCI\VEN_8086&DEV_1C18&SUBSYS_C0A5144D&REV_B4\3&11583659&0&E4
Driver: n/a

Name: Broadcom 802.11n Network Adapter
Device ID: PCI\VEN_14E4&DEV_4727&SUBSYS_051A185F&REV_01\4&31291047&0&00E0
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_C0A5144D&REV_B4\3&11583659&0&E3
Driver: n/a

DirectShow Filters

DirectShow Filters:
WMAudio Decoder DMO,**********,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3508.1109
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
CyberLink MPEG Video Encoder,0x00200000,1,1,P2GVidEnc.ax,6.00.0001.2226
CyberLink MP3/WAV Wrapper,0x00200000,1,1,P2GMP3Wrap.ax,3.07.0000.1314
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
CyberLink AudioCD Filter,0x00200000,0,1,P2GAudioCD.ax,5.00.0000.1321
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
CyberLink Audio Wizard,0x00201010,1,1,CLAudWizard.ax,1.00.0000.4414
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
Image Effects,0x00200000,2,1,viscomaudiodata.dll,9.00.0000.0000
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
CyberLink Editing Service 3.0 (Source),0x00200000,0,2,P2GEdtKrn.dll,3.00.0000.2911
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
CyberLink Line21 Decoder (PDVD10),0x00200000,0,2,CLLine21.ax,4.00.0000.10324
CyberLink Streamming Filter(PDVD10),0x00200000,0,1,CLStream.ax,1.01.0000.2902
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
CyberLink DVD Navigator (PDVD10),0x00200000,0,3,CLNavX.ax,8.01.0000.2912
CyberLink AudioCD Filter (PDVD10),0x00200000,0,1,CLAudioCD.ax,5.00.0000.7823
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
CyberLink MPEG Splitter,0x00200000,1,2,CLSplter.ax,3.01.0000.3022
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
DivX for Blizzard Decoder Filter,0x00800000,1,1,blizzard.ax,5.00.0002.0000
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
P2G Video Decoder,0x00200000,2,3,P2GVSD.ax,6.00.0000.2310
CyberLink Matroska Splitter(PDVD10),0x00200000,1,2,CLMKVSplter.ax,1.00.0000.1902
CyberLink TimeStretch Filter (PDVD10),0x00200000,1,1,clauts.ax,2.00.0000.3404
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
CyberLink RealMedia Splitter(PDVD10),0x00600000,1,1,CLRMSplitter.ax,1.00.0000.1706
CyberLink Demultiplexer(PDVD10 UPnP),0x00200000,1,0,CLDemuxer.ax,1.00.0000.4513
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
WAV Dest,0x00200000,0,0,viscomwave.dll,9.00.0000.0000
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
VISCOM Wave Form Display Filter,0x00200000,1,0,viscomwaveform.dll,8.01.0000.0000
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
CyberLink Video Regulator,0x00200000,1,1,P2GRGL.ax,2.00.0000.3328
P2G Audio Decoder,0x00200000,1,1,P2GAud.ax,6.01.0000.3601
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
CyberLink MPEG Splitter,0x00200000,1,2,CLSplter.ax,3.04.0000.3408
CyberLink Video/SP Decoder(PDVD10 UPnP),0x00200000,2,3,CLVSD.ax,6.00.0000.3313
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Viscom Audio Encoder,0x00200000,1,0,viscomaudioencoder.dll,9.00.0000.0000
CyberLink Audio Decoder (PDVD10),0x00201000,1,1,Claud.ax,8.04.0000.4217
CyberLink Video/SP Decoder (PDVD10),0x00602000,2,3,CLVsd.ax,8.04.0000.2505
CyberLink HD/BD Mixer (PDVD10),0x00200000,1,2,CLHBMixer.ax,2.00.0000.3407
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
CyberLink Audio Decoder(PDVD10 UPnP),0x00200000,1,1,CLAud.ax,6.01.0000.3816
CyberLink Video Effect,0x00200000,1,1,P2GVidFx.ax,1.00.0000.2030
VISCOM AudioEffect Filter,0x00200000,1,1,viscomaudio.dll,1.01.0000.0000
CyberLink Audio Noise Reduction,0x00200000,1,1,P2GAuNRWrapper.ax,2.00.0000.1017
CyberLink Audio Effect (PDVD10),0x00200000,1,1,ClAudFx.ax,6.00.0000.7225
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
CyberLink Push-Mode CLStream(PDVD10),0x00200000,0,1,CLStream(PushMode).ax,1.00.0000.1627
CyberLink Load Image Filter,0x00200000,0,1,CLImage.ax,3.00.0000.2307
CyberLink MPEG-2 Splitter,0x00200000,1,2,P2Gm2spliter.ax,2.04.0000.2301
CyberLink Audio VolumeBooster,0x00200000,1,1,P2GVB.ax,1.00.0000.1008
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Cyberlink Dump Dispatch Filter,0x00200000,1,0,P2GDumpDispatch.ax,1.02.0001.2412
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17713
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
CyberLink Audio Resampler,0x00200000,1,1,P2GAuRsmpl.ax,1.00.0000.2625
File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
CyberLink AVCHD Navigator,0x00600000,0,3,CLAVCHDNav.ax,2.00.0000.4516
CyberLink Digest Filter (PDVD10),0x00200000,2,2,DigestFilter.dll,1.00.0000.4028
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
CyberLink MPEG-1 Splitter,0x00200000,1,2,P2Gm1spliter.ax,2.04.0000.2301
Sony Wave Hammer Surround,0x00200000,1,1,mchammer.dll,1.01.0000.2250
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
CyberLink WMV/WMA Demux(PDVD10),0x00600000,1,2,CLWMFDemux.ax,1.00.0000.1302
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
Cyberlink SubTitle Importor (PDVD10),0x00200000,2,1,CLSubTitle.ax,2.00.0000.1021
Cyberlink File Reader (Async.),0x00200000,0,1,P2GReader.ax,3.00.0000.3016
CyberLink M2V Writer,0x00200000,1,0,P2GM2VWriter.ax,1.03.0000.2017
Cyberlink Dump Filter,0x00200000,1,0,P2GDump.ax,3.00.0000.7122
CyberLink Video Stabilizer,0x00200000,1,1,P2GVideoStabilizer.ax,1.00.0000.1017
WAV Dest,0x00000000,0,0,,
CyberLink Audio Spectrum Analyzer(PDVD10 UPnP),0x00200000,1,1,CLAudSpa.ax,1.00.0000.0924
CyberLink PCM Wrapper,0x00200000,1,1,P2GPCMEnc.ax,1.01.0000.0321
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17713
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
CyberLink HAM Decoder,0x00600000,0,1,CLCvd.ax,1.00.6883.2923
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
CyberLink Tzan Filter (PDVD10),0x00200000,1,1,CLTzan.ax,3.05.0000.4105
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
CyberLink RealVideo Decoder(PDVD10),0x00600000,1,1,CLRMVD.ax,1.00.0000.1225
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
Cyberlink SubTitle Importor 2.0 (PDVD10),0x00200000,1,0,CLSubTitle.ax,2.00.0000.1021
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
CyberLink TimeStretch Filter (CES),0x00200000,1,1,P2Gauts.ax,1.00.0000.2212
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17713
CyberLink TL MPEG Splitter,0x00200000,1,2,P2GTLMSplter.ax,3.02.0000.2219
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
CyberLink MPEG Muxer,0x00200000,2,1,P2GMpgMux.ax,5.01.0000.1723
CyberLink Video Decoder (PDVD10),0x00200000,1,2,CLCvd.ax,1.00.6883.2923
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
CyberLink MPEG-4 Splitter (PDVD10),0x00600000,1,2,clm4splt.ax,1.01.0000.2906
CyberLink RealAudio Decoder(PDVD10),0x00600000,1,1,CLRMAud.ax,1.00.0000.1225
VISCOM AudioMixer Filter,0x00200000,0,0,viscommixer.dll,
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
P2G Video Regulator,0x00200000,1,1,P2GResample.ax,2.05.0000.1818
P2G Audio Encoder,0x00200000,2,0,P2GAudEnc.ax,2.00.0000.4815
CyberLink FLV Splitter(PDVD10),0x00800001,1,1,CLFLVSplitter.ax,1.00.0000.2027
Cyberlink Demuxer 2.0,0x00200000,1,1,CLDemuxer2.ax,2.00.0006.2518
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Viscomsoft MPEG Audio Decoder,0x00800000,1,1,viscommpgadec.dll,1.00.0000.0003
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713
CyberLink MPEG Decoder,0x00200000,2,3,P2GMVD.ax,5.00.0000.0929
Sony ExpressFX Chorus,0x00200000,1,1,sfxpfx2.dll,1.01.0000.2250
Sony ExpressFX Delay,0x00200000,1,1,sfxpfx2.dll,1.01.0000.2250
Sony ExpressFX Distortion,0x00200000,1,1,sfxpfx1.dll,1.01.0000.2250
Sony ExpressFX Equalization,0x00200000,1,1,sfxpfx2.dll,1.01.0000.2250
Sony ExpressFX Flange/Wah-Wah,0x00200000,1,1,sfxpfx1.dll,1.01.0000.2250
Sony ExpressFX Amplitude Modulation,0x00200000,1,1,sfxpfx2.dll,1.01.0000.2250
Sony ExpressFX Reverb,0x00200000,1,1,sfxpfx1.dll,1.01.0000.2250
Sony ExpressFX Stutter,0x00200000,1,1,sfxpfx1.dll,1.01.0000.2250
Sony ExpressFX Dynamics,0x00200000,1,1,sfxpfx3.dll,1.01.0000.2250
Sony ExpressFX Graphic EQ,0x00200000,1,1,sfxpfx3.dll,1.01.0000.2250
Sony ExpressFX Noise Gate,0x00200000,1,1,sfxpfx3.dll,1.01.0000.2250
Sony ExpressFX Time Stretch,0x00200000,1,1,sfxpfx3.dll,1.01.0000.2250
Sony ExpressFX Audio Restoration,0x00200000,1,1,xpvinyl.dll,1.01.0000.2250
Sony Multi-Band Dynamics,0x00200000,1,1,sfppack2.dll,1.01.0000.2250
Sony Track Compressor,0x00200000,1,1,sftrkfx1.dll,1.01.0000.2250
Sony Dither,0x00200000,1,1,sftrkfx1.dll,1.01.0000.2250
Sony Chorus,0x00200000,1,1,sfppack1.dll,1.01.0000.2250
Sony Distortion,0x00200000,1,1,sfppack3.dll,1.01.0000.2250
Sony Gapper/Snipper,0x00200000,1,1,sfppack3.dll,1.01.0000.2250
Sony Simple Delay,0x00200000,1,1,sfppack1.dll,1.01.0000.2250
Sony Reverb,0x00200000,1,1,sfppack1.dll,1.01.0000.2250
Sony Multi-Tap Delay,0x00200000,1,1,sfppack1.dll,1.01.0000.2250
Sony Track Noise Gate,0x00200000,1,1,sftrkfx1.dll,1.01.0000.2250
Sony Graphic EQ,0x00200000,1,1,sfppack2.dll,1.01.0000.2250
Sony Track EQ,0x00200000,1,1,sftrkfx1.dll,1.01.0000.2250
Sony Smooth/Enhance,0x00200000,1,1,sfppack3.dll,1.01.0000.2250
Sony Resonant Filter,0x00200000,1,1,sfresfilter.dll,1.01.0000.2250
Sony Parametric EQ,0x00200000,1,1,sfppack2.dll,1.01.0000.2250
Sony Time Stretch,0x00200000,1,1,sfppack1.dll,1.01.0000.2250
Sony Noise Gate,0x00200000,1,1,sfppack2.dll,1.01.0000.2250
Sony Paragraphic EQ,0x00200000,1,1,sfppack2.dll,1.01.0000.2250
Sony Vibrato,0x00200000,1,1,sfppack3.dll,1.01.0000.2250
Sony Pan,0x00200000,1,1,sffrgpnv.dll,1.01.0000.2250
Sony Pitch Shift,0x00200000,1,1,sfppack1.dll,1.01.0000.2250
Sony Volume,0x00200000,1,1,sffrgpnv.dll,1.01.0000.2250
Sony Flange/Wah-wah,0x00200000,1,1,sfppack3.dll,1.01.0000.2250
Sony Graphic Dynamics,0x00200000,1,1,sfppack2.dll,1.01.0000.2250
Sony Amplitude Modulation,0x00200000,1,1,sfppack3.dll,1.01.0000.2250

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Fraps Video Decompressor,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

Audio Capture Sources:
Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

WDM Streaming Capture Devices:
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
CyberLink Webcam Splitter,0x00200000,0,1,ksproxy.ax,6.01.7601.17514
WebCam SCB-1100N,0x00200000,1,2,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
CyberLink Webcam Splitter,0x00200000,0,1,ksproxy.ax,6.01.7601.17514
WebCam SCB-1100N,0x00200000,1,2,ksproxy.ax,6.01.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17713
CyberLink Audio Renderer (PDVD10),0x00200000,1,0,cladr.ax,7.00.0000.3603
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713

EVR Power Information
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

Comments

  • Options
    DawnLBrownDawnLBrown Posts: 9,193 Member
    edited March 2013
    Hi,

    Have you checked your sound settings? It didn't get to mute did it?

    Have you reset them to default to see if that helps?

    This is all I could find as a possible fix -

    1. Open up 'Options' file in 'My Documents/Electronic Arts/The Sims 3'
    2. Look for 'focusmute'. In my game it was set to 1 for some reason. So I changed it to zero. like "focusmute = 0".
    3. Repeat step 3 in 'DeviceConfig'.

  • Options
    dramaqueen000dramaqueen000 Posts: 34 Member
    edited March 2013
    Hi,

    Just changed the focusmute settings to 0, like you suggested. Still have no sound playing. :-(

    I Alt+Tabbed out of the game to check my volume, and it's definitely not muted at all.
  • Options
    DawnLBrownDawnLBrown Posts: 9,193 Member
    edited March 2013
    I think that step 3 should be repeat step 2 in the deviceconfig file
  • Options
    dramaqueen000dramaqueen000 Posts: 34 Member
    edited March 2013
    I changed it in both, but it didn't give me sound. :-(
  • Options
    ceejay402ceejay402 Posts: 24,507 Member
    edited March 2013
    I changed it in both, but it didn't give me sound. :-(

    see if this link is helpful http://forum.thesims3.com/jforum/posts/list/510621.page
  • Options
    dramaqueen000dramaqueen000 Posts: 34 Member
    edited March 2013
    No, that wasn't really helpful at all, as that was about Showtime, and just not hearing certain things. I have no sound AT ALL.

    Also, I just went into Device Manager, and had it check for updates, and my sound driver is definitely fully updated. It said that it's the best one, or something. So.. yeah. :?
  • Options
    dramaqueen000dramaqueen000 Posts: 34 Member
    edited March 2013
    Anyone have any other ideas? :-(
  • Options
    ewilson1114ewilson1114 Posts: 2,513 Member
    edited March 2013
    No, that wasn't really helpful at all, as that was about Showtime, and just not hearing certain things. I have no sound AT ALL.

    Also, I just went into Device Manager, and had it check for updates, and my sound driver is definitely fully updated. It said that it's the best one, or something. So.. yeah. :?

    I find Device Manager to be incredibly inaccurate when finding the latest drivers. I'd check either at the Samsung website or the Realtek website. Your driver is almost 2 years old so its probable there is a newer one.
  • Options
    dramaqueen000dramaqueen000 Posts: 34 Member
    edited March 2013
    I'll check those, but like I said, I really don't think it's a driver issue, as EVERYTHING else works perfectly fine. This is ONLY happening with TS3, which seems to me like it would be a game issue, no? :?
  • Options
    ewilson1114ewilson1114 Posts: 2,513 Member
    edited March 2013
    I'll check those, but like I said, I really don't think it's a driver issue, as EVERYTHING else works perfectly fine. This is ONLY happening with TS3, which seems to me like it would be a game issue, no? :?

    Possibly, but its good to eliminate driver issues if possible.
  • Options
    dramaqueen000dramaqueen000 Posts: 34 Member
    edited March 2013
    I hope I can link to this page here... Sorry if I can't, not sure what the rules on offsite linking are. Anyway: http://www.samsung.com/uk/support/model/NP-RF711-S07UK-downloads?isManualDownload=true
    I just checked there, and if I'm reading it right (bear in mind this is the first time I've EVER even remotely researched anything like this), it seems like my driver is up to date?

    The 10th one down on the list says:
    OS: Windows 7(32bit,64bit)
    Version: 6.0.1.6400
    Description: Sound(Audio)
    Date: 28 Nov, 2011
  • Options
    ewilson1114ewilson1114 Posts: 2,513 Member
    edited March 2013
    According to your dxdiag:

    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6400 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 6/25/2011 02:48:52, 2905320 bytes

    so it looks like the one on the Samsung website is newer. Go ahead and download and run that, then restart your computer. Hopefully it will fix it!
  • Options
    dramaqueen000dramaqueen000 Posts: 34 Member
    edited March 2013
    Ah! Ok! I told you I was no good at this! :P
    Ok, I'll do that now - hopefully it helps!
  • Options
    dramaqueen000dramaqueen000 Posts: 34 Member
    edited March 2013
    Ok, so, I tried it, but I don't think it updated? :?

    Sound Devices
    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_144DC0A5&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6400 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 6/25/2011 02:48:52, 2905320 bytes

    That's from the dxdiag that I ran after restarting the laptop... it looks no different to me?
    I downloaded the file and ran the one that said SETUP.EXE, and it came up with a screen saying installing, or something, then the screen went away, so I restarted my laptop... but nothing had changed?

    There was another folder in the download as well, called Sounddrv, which also has a Setup.exe file in it. Do I have to run this one as well?
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